508 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Feature Set Ratings

    Project Management

    7.7

    Atlassian Jira Align

    77%

    Replicon Polaris PSA

    Feature Set Not Supported
    N/A
    Atlassian Jira Align ranks higher in 14/14 features

    Task Management

    9.0
    90%
    21 Ratings
    N/A
    0 Ratings

    Resource Management

    8.1
    81%
    21 Ratings
    N/A
    0 Ratings

    Gantt Charts

    7.6
    76%
    15 Ratings
    N/A
    0 Ratings

    Scheduling

    7.6
    76%
    17 Ratings
    N/A
    0 Ratings

    Workflow Automation

    6.7
    67%
    16 Ratings
    N/A
    0 Ratings

    Team Collaboration

    9.5
    95%
    21 Ratings
    N/A
    0 Ratings

    Support for Agile Methodology

    9.3
    93%
    20 Ratings
    N/A
    0 Ratings

    Support for Waterfall Methodology

    5.8
    58%
    13 Ratings
    N/A
    0 Ratings

    Document Management

    6.7
    67%
    17 Ratings
    N/A
    0 Ratings

    Email integration

    7.6
    76%
    17 Ratings
    N/A
    0 Ratings

    Mobile Access

    5.7
    57%
    14 Ratings
    N/A
    0 Ratings

    Timesheet Tracking

    8.4
    84%
    15 Ratings
    N/A
    0 Ratings

    Change request and Case Management

    8.4
    84%
    19 Ratings
    N/A
    0 Ratings

    Budget and Expense Management

    8.0
    80%
    11 Ratings
    N/A
    0 Ratings

    Professional Services Automation

    8.0

    Atlassian Jira Align

    80%

    Replicon Polaris PSA

    Feature Set Not Supported
    N/A
    Atlassian Jira Align ranks higher in 4/4 features

    Quotes/estimates

    8.3
    83%
    12 Ratings
    N/A
    0 Ratings

    Invoicing

    7.1
    71%
    12 Ratings
    N/A
    0 Ratings

    Project & financial reporting

    8.6
    86%
    14 Ratings
    N/A
    0 Ratings

    Integration with accounting software

    7.9
    79%
    8 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Replicon Polaris PSA is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.8

    Atlassian Jira Align

    88%
    21 Ratings
    10.0

    Replicon Polaris PSA

    100%
    4 Ratings

    Likelihood to Renew

    9.6

    Atlassian Jira Align

    96%
    2 Ratings

    Replicon Polaris PSA

    N/A
    0 Ratings

    Usability

    6.6

    Atlassian Jira Align

    66%
    2 Ratings

    Replicon Polaris PSA

    N/A
    0 Ratings

    Support Rating

    7.1

    Atlassian Jira Align

    71%
    21 Ratings

    Replicon Polaris PSA

    N/A
    0 Ratings

    Implementation Rating

    10.0

    Atlassian Jira Align

    100%
    1 Rating

    Replicon Polaris PSA

    N/A
    0 Ratings

    Vendor post-sale

    9.0

    Atlassian Jira Align

    90%
    1 Rating

    Replicon Polaris PSA

    N/A
    0 Ratings

    Vendor pre-sale

    9.0

    Atlassian Jira Align

    90%
    1 Rating

    Replicon Polaris PSA

    N/A
    0 Ratings

    Likelihood to Recommend

    Atlassian

    The Atlassian Jira Align (formerly AgileCraft) tools help keep our scrum teams moving in the right direction. It gives Sr. Executives visibility into the progress of our digital transformation efforts. It provides information to our program manager to create the necessary artifacts to justify continued funding of our initiatives. It also supports the SAFe framework, along with some others. And the Atlassian Jira Align (formerly AgileCraft) tools provide integration to other tools that we use in our portfolio.
    Read full review

    Replicon Inc

    It is perfect for inputing time sheets, time offs and expenses. It is hosted on the cloud, so accessible from anywhere, and even from mobile. It should nonetheless do just that, as it is not suited to track the work that you are doing or details about it. It is completely useless in that case.
    Read full review

    Pros

    Atlassian

    • Effective Sprint planning : Sprint planning can be done using Planning Poker in AgileCraft by clicking Team > Manage > Other > Estimation Games very effectively for distributed teams.
    • Team Capacity Allocation Report: After tasks are created at team or program level, the report from AgileCraft cab be pulled and can be verified that no team member is under or over allocated. A report can be generated by navigating to Team > Manage > Assign Tasks.
    • Effective Requirement trace-ability: To maintain requirements trace-ability follow the steps below:
    • Upload test cases against the story/requirement. once uploaded test cases will be visible under that story
    • Execute Test cases in AgileCraft and mark them as Pass/Fail based on the actual outcome
    • Based on test results, The acceptance criterion's can be marked as “Pass” or “Fail” & if marked failed corresponding defect can be logged & can be attached with the story
    • So against each story we can easily see whether all test cases been executed or not & which acceptance criterion's are failed & how many defects are in open or close state.
    • Daily Scrum: In AgileCraft, the option to run a daily stand-up is available from Team > Manage > Daily Standups. Selecting the sprint number opens the daily stand-up meeting window in which each team member's tasks are visible and hours can be burned against them. Conduct Scrum meetings in AgileCraft, and burn each associate hour against the tasks created during the meeting. The burn-down chart can be generated & viewed during the stand-up to check whether the team is on track.
    Read full review

    Replicon Inc

    • Many of our staff members work on multiple projects. Replicon PSM is ideal for managers to track all staff hours just by running a simple report.
    • It's so easy use &amp; maintain.
    • Support team is really impressive, seem to know their product.
    • Reporting is a breeze.
    Read full review

    Cons

    Atlassian

    • The initial ticket creation screen lacks some important features, such as assigning "point values" (a measure of effort needed for the ticket).
    • The browser needs to be manually refreshed to see new tickets, which can make things confusing when several people in a meeting are simultaneously creating tickets.
    • The interface on some smaller portions of the software are sometimes difficult to understand.
    Read full review

    Replicon Inc

    • Though the technical support staff are always very nice, sometimes they don't seem to understand exactly what the issue is based on our explanation. There have been several times when I've ended up solving the issue on my own without their assistance, despite numerous emails and phone calls. Could be a language barrier issue, perhaps they could receive more training in how companies are actually using the software on a daily basis.
    • Employee time sheets have to be approved by project managers and supervisors prior to my final approval. However, when viewing the time sheets in list form, there is no way for me to tell whether a time sheet has been approved by everyone else. I have to manually open each one and hover over the approver link. It would be helpful if there was a column in the list showing which approvers still need to approve it.
    • There have been a few times when time sheets were accidentally deleted by approvers. In order to retrieve them, we've had to contact Replicon support and have a backup instance of the information created. It would be great if perhaps there was some sort of archive or recently deleted section that could be accessed right away without having to go through Replicon support, a folder or something that would hold on to recently deleted files for a few days or a week just in case they needed to be retrieved.
    • Some of our projects have more than one project manager. Replicon currently allows for co-managers to be assigned to a project, but this status does not seem to include that co-manager in the approval of time sheets and expenses. We have had to manually create an approval path to include that second manager. It would be nice if co-managers would automatically be included in those approval paths.
    Read full review

    Pricing Details

    Atlassian Jira Align

    Starting Price

    $0 per year

    Editions & Modules

    Atlassian Jira Align editions and modules pricing
    EditionModules
    Starting Price$27,000.001
    Maximum Price$3,987,600.002

    Footnotes

    1. per year
    2. per year

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Replicon Polaris PSA

    Starting Price

    Editions & Modules

    Replicon Polaris PSA editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Atlassian

      There is nothing that can be better than Jira but it needs to keep improving certain areas especially the attachment size area.
      Read full review

      Replicon Inc

      No answers on this topic

      Usability

      Atlassian

      Most of the things are easily manageable except certain things that are hidden and you need to ask teammates who are aware of how they can link attachements in the comment section and so on.
      Read full review

      Replicon Inc

      No answers on this topic

      Support Rating

      Atlassian

      Overall support from Jira team is good. It comes at an additional price but it is very efficient. There are no long wait times, you get a dedicated team to look into your issues. The support is available throughout the year and they keep a record of your issues. Overall we are very satisfied with the support they have provided us over the years, it has been very effective for the price that we pay.
      Read full review

      Replicon Inc

      No answers on this topic

      Alternatives Considered

      Atlassian

      Microsoft Azure Devops won't have the major functionality of software management like Jira. The customization provided by Jira is having a cutting edge over any project management tool. Adds-on and Plugins feature in the Jira Tool make it as perfect as desired task management tool for any company. One of the best Agile based Project Management Tools.
      Read full review

      Replicon Inc

      We used to track time on JIRA on the tickets. This was good enough for time tracking, but didn't integrate efficiently with accounting software, so accountants had to replicate manually the data from JIRA to their software in order to bill clients. Using Replicon made things much easier for them.
      Read full review

      Return on Investment

      Atlassian

      • It has positively impacted our tech teams, allowing them to better organize the tasks and items they are working on and has greatly improved their ability to communicate & review these tasks with other teams.
      • I believe it negatively impacted other departments as lengthy training was required by many associates to attempt using the tool, only to find out it didn't meet our needs, therefore much time was wasted.
      Read full review

      Replicon Inc

      • No negative; we just use it for timesheets.
      Read full review

      Add comparison