9 Ratings
509 Ratings
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Score 8.3 out of 100
9 Ratings
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Score 7.7 out of 100

Feature Set Ratings

  • TaskRay ranks higher in 2 feature sets: Project Management, Professional Services Automation

Project Management

7.7

Atlassian Jira Align

77%
8.6

TaskRay

86%
TaskRay ranks higher in 9/14 features

Task Management

9.0
90%
21 Ratings
8.7
87%
5 Ratings

Resource Management

8.1
81%
21 Ratings
8.3
83%
4 Ratings

Gantt Charts

7.7
77%
15 Ratings
9.3
93%
4 Ratings

Scheduling

7.6
76%
17 Ratings
10.0
100%
4 Ratings

Workflow Automation

6.7
67%
16 Ratings
9.0
90%
5 Ratings

Team Collaboration

9.5
95%
21 Ratings
9.0
90%
5 Ratings

Support for Agile Methodology

9.3
93%
20 Ratings
8.3
83%
4 Ratings

Support for Waterfall Methodology

5.8
58%
13 Ratings
8.0
80%
2 Ratings

Document Management

6.7
67%
17 Ratings
6.3
63%
2 Ratings

Email integration

7.6
76%
17 Ratings
9.0
90%
2 Ratings

Mobile Access

5.6
56%
14 Ratings
9.0
90%
2 Ratings

Timesheet Tracking

8.4
84%
15 Ratings
10.0
100%
1 Rating

Change request and Case Management

8.4
84%
19 Ratings
8.0
80%
2 Ratings

Budget and Expense Management

8.0
80%
11 Ratings
8.0
80%
2 Ratings

Professional Services Automation

8.0

Atlassian Jira Align

80%
8.5

TaskRay

85%
TaskRay ranks higher in 3/4 features

Quotes/estimates

8.3
83%
12 Ratings
N/A
0 Ratings

Invoicing

7.2
72%
12 Ratings
8.0
80%
1 Rating

Project & financial reporting

8.6
86%
14 Ratings
9.0
90%
3 Ratings

Integration with accounting software

8.0
80%
8 Ratings
8.5
85%
2 Ratings

Attribute Ratings

  • Atlassian Jira Align is rated higher in 1 area: Likelihood to Recommend
  • TaskRay is rated higher in 3 areas: Likelihood to Renew, Usability, Support Rating
  • Atlassian Jira Align and TaskRay are tied in 1 area: Implementation Rating

Likelihood to Recommend

8.8

Atlassian Jira Align

88%
21 Ratings
8.3

TaskRay

83%
5 Ratings

Likelihood to Renew

9.6

Atlassian Jira Align

96%
2 Ratings
10.0

TaskRay

100%
1 Rating

Usability

6.6

Atlassian Jira Align

66%
2 Ratings
10.0

TaskRay

100%
1 Rating

Support Rating

7.0

Atlassian Jira Align

70%
21 Ratings
10.0

TaskRay

100%
2 Ratings

Implementation Rating

10.0

Atlassian Jira Align

100%
1 Rating
10.0

TaskRay

100%
2 Ratings

Vendor post-sale

9.0

Atlassian Jira Align

90%
1 Rating

TaskRay

N/A
0 Ratings

Vendor pre-sale

9.0

Atlassian Jira Align

90%
1 Rating

TaskRay

N/A
0 Ratings

Likelihood to Recommend

Atlassian

The Atlassian Jira Align (formerly AgileCraft) tools help keep our scrum teams moving in the right direction. It gives Sr. Executives visibility into the progress of our digital transformation efforts. It provides information to our program manager to create the necessary artifacts to justify continued funding of our initiatives. It also supports the SAFe framework, along with some others. And the Atlassian Jira Align (formerly AgileCraft) tools provide integration to other tools that we use in our portfolio.
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Bracket Labs

TaskRay is a great solution for small to medium sized businesses running multiple projects at the same time. It is very cost effective and their development team is actively adding new functionality regularly. If you prefer working from a tiled Kanban board view, this is highly worth evaluating.
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Pros

Atlassian

  • Effective Sprint planning : Sprint planning can be done using Planning Poker in AgileCraft by clicking Team > Manage > Other > Estimation Games very effectively for distributed teams.
  • Team Capacity Allocation Report: After tasks are created at team or program level, the report from AgileCraft cab be pulled and can be verified that no team member is under or over allocated. A report can be generated by navigating to Team > Manage > Assign Tasks.
  • Effective Requirement trace-ability: To maintain requirements trace-ability follow the steps below:
  • Upload test cases against the story/requirement. once uploaded test cases will be visible under that story
  • Execute Test cases in AgileCraft and mark them as Pass/Fail based on the actual outcome
  • Based on test results, The acceptance criterion's can be marked as “Pass” or “Fail” & if marked failed corresponding defect can be logged & can be attached with the story
  • So against each story we can easily see whether all test cases been executed or not & which acceptance criterion's are failed & how many defects are in open or close state.
  • Daily Scrum: In AgileCraft, the option to run a daily stand-up is available from Team > Manage > Daily Standups. Selecting the sprint number opens the daily stand-up meeting window in which each team member's tasks are visible and hours can be burned against them. Conduct Scrum meetings in AgileCraft, and burn each associate hour against the tasks created during the meeting. The burn-down chart can be generated & viewed during the stand-up to check whether the team is on track.
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Bracket Labs

  • Onboarding Templates
  • Scheduling Onboarding tasks and assignments to client and employees
  • Creating project logs so that everyone knows what is being worked on
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Cons

Atlassian

  • The initial ticket creation screen lacks some important features, such as assigning "point values" (a measure of effort needed for the ticket).
  • The browser needs to be manually refreshed to see new tickets, which can make things confusing when several people in a meeting are simultaneously creating tickets.
  • The interface on some smaller portions of the software are sometimes difficult to understand.
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Bracket Labs

  • Unfortunately TaskRay does not allow us to share templates externally with customers.
  • We have employees all over the world and we don't think TaskRay will support other languages such as Japanese. Note, I am speaking with a sales rep next week to confirm this, so we may be incorrect.
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Pricing Details

Atlassian Jira Align

Starting Price

$0 per year

Editions & Modules

Atlassian Jira Align editions and modules pricing
EditionModules
Starting Price$27,000.001
Maximum Price$3,987,600.002

Footnotes

  1. per year
  2. per year

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

TaskRay

Starting Price

$15 per month

Editions & Modules

TaskRay editions and modules pricing
EditionModules
TaskRay$25.001

Footnotes

  1. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Likelihood to Renew

Atlassian

There is nothing that can be better than Jira but it needs to keep improving certain areas especially the attachment size area.
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Bracket Labs

It's hands-down the best PM tool we have ever used. Nothing compares in ease of use and being easy to learn. It also looks great and makes sense immediately
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Usability

Atlassian

Most of the things are easily manageable except certain things that are hidden and you need to ask teammates who are aware of how they can link attachements in the comment section and so on.
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Bracket Labs

Easy Easy Easy to use
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Support Rating

Atlassian

Overall support from Jira team is good. It comes at an additional price but it is very efficient. There are no long wait times, you get a dedicated team to look into your issues. The support is available throughout the year and they keep a record of your issues. Overall we are very satisfied with the support they have provided us over the years, it has been very effective for the price that we pay.
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Bracket Labs

I have not had many support issues but when I have, they have been courteous helpful, and solved the issue
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Implementation Rating

Atlassian

No answers on this topic

Bracket Labs

Again, just like the app, the implementation was very easy.
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Alternatives Considered

Atlassian

Microsoft Azure Devops won't have the major functionality of software management like Jira. The customization provided by Jira is having a cutting edge over any project management tool. Adds-on and Plugins feature in the Jira Tool make it as perfect as desired task management tool for any company. One of the best Agile based Project Management Tools.
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Bracket Labs

We are still in our year long evaluation process. But TaskRay has been the easiest, and most successfully adopted tool so far. Even if we do not end up choosing TaskRay, I do not regret implementing the system or the experience working with the team at TaskRay. The only reason we may not end up going with TaskRay is lack of templates and slightly stunted reporting features (this is mainly due to Salesforce limitations). Our organization is growing so quickly, we need to consider tools that are better able to regiment processes in a larger group of Customer Service Representatives and give management more detailed insight into those activities.
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Return on Investment

Atlassian

  • It has positively impacted our tech teams, allowing them to better organize the tasks and items they are working on and has greatly improved their ability to communicate & review these tasks with other teams.
  • I believe it negatively impacted other departments as lengthy training was required by many associates to attempt using the tool, only to find out it didn't meet our needs, therefore much time was wasted.
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Bracket Labs

  • It was highly effective in organizing projects and sprints.
  • Time cards were easy to manage.
  • TaskRay's integration with Salesforce is a huge win as well as you can leverage workflows, approval processes, and alert notifications.
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