What users are saying about
405 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 405 reviews and ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.4 out of 100
Based on 6 reviews and ratings
Feature Set Ratings
- TickTick ranks higher in 1 feature set: Project Management
Project Management

7.7
Atlassian Jira Align (formerly AgileCraft)
77%
9.0
TickTick
90%
Atlassian Jira Align (formerly AgileCraft) ranks higher in 7/14 features
Atlassian Jira Align (formerly AgileCraft) ranks higher in 7/14 features
Task Management

9.0
90%
21 Ratings
10.0
100%
2 Ratings
Resource Management

7.8
78%
21 Ratings
7.0
70%
1 Rating
Gantt Charts

7.2
72%
15 Ratings
N/A
0 Ratings
Scheduling

7.7
77%
17 Ratings
8.1
81%
2 Ratings
Workflow Automation

7.1
71%
16 Ratings
8.0
80%
1 Rating
Team Collaboration

9.5
95%
21 Ratings
10.0
100%
2 Ratings
Support for Agile Methodology

9.3
93%
20 Ratings
N/A
0 Ratings
Support for Waterfall Methodology

6.0
60%
13 Ratings
10.0
100%
1 Rating
Document Management

6.6
66%
17 Ratings
N/A
0 Ratings
Email integration

7.4
74%
17 Ratings
10.0
100%
1 Rating
Mobile Access

5.7
57%
14 Ratings
9.1
91%
2 Ratings
Timesheet Tracking

7.9
79%
15 Ratings
N/A
0 Ratings
Change request and Case Management

8.3
83%
19 Ratings
N/A
0 Ratings
Budget and Expense Management

8.0
80%
11 Ratings
N/A
0 Ratings
Professional Services Automation

7.4
Atlassian Jira Align (formerly AgileCraft)
74%
TickTick
Feature Set Not Supported
N/A
Atlassian Jira Align (formerly AgileCraft) ranks higher in 4/4 features
Atlassian Jira Align (formerly AgileCraft) ranks higher in 4/4 features
Quotes/estimates

7.7
77%
12 Ratings
N/A
0 Ratings
Invoicing

6.7
67%
12 Ratings
N/A
0 Ratings
Project & financial reporting

8.1
81%
14 Ratings
N/A
0 Ratings
Integration with accounting software

7.3
73%
8 Ratings
N/A
0 Ratings
Attribute Ratings
- TickTick is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend

8.7
Atlassian Jira Align (formerly AgileCraft)
87%
21 Ratings
9.1
TickTick
91%
2 Ratings
Likelihood to Renew

9.5
Atlassian Jira Align (formerly AgileCraft)
95%
2 Ratings
TickTick
N/A
0 Ratings
Usability

6.9
Atlassian Jira Align (formerly AgileCraft)
69%
2 Ratings
TickTick
N/A
0 Ratings
Support Rating

7.3
Atlassian Jira Align (formerly AgileCraft)
73%
21 Ratings
10.0
TickTick
100%
2 Ratings
Implementation Rating

10.0
Atlassian Jira Align (formerly AgileCraft)
100%
1 Rating
TickTick
N/A
0 Ratings
Likelihood to Recommend
Atlassian Jira Align (formerly AgileCraft)
The Atlassian Jira Align (formerly AgileCraft) tools help keep our scrum teams moving in the right direction. It gives Sr. Executives visibility into the progress of our digital transformation efforts. It provides information to our program manager to create the necessary artifacts to justify continued funding of our initiatives. It also supports the SAFe framework, along with some others. And the Atlassian Jira Align (formerly AgileCraft) tools provide integration to other tools that we use in our portfolio.
Vice President, Chief Architect, Development Manager and Software Engineer
WySTAR Global Retirement Solutions, a Wells Fargo CompanyFinancial Services, 10,001+ employees
TickTick
TickTick works well for personal use - managing daily and/or recurring to do's through a variety of lists. These can be renamed as needed. This has contributed to an increase in the completion of projects for me. TickTick also works well for collaboration on a list by list basis. Say that I have a project at work that I need to work with a teammate on - I can create the list and share it with my teammate. From there we can tag-team the project. There is the option for adding to-do lists inside of a top-level list and areas for commenting by the collaborators. This allows us to bypass unneeded meetings or emails to remember what needs to be done next on the project. TickTick may be less suited for situations where photos or files need to be shared for a project or for more complex project management.
Owner
Sound Wave EventsEvents Services, 11-50 employees
Pros
Atlassian Jira Align (formerly AgileCraft)
- Effective Sprint planning : Sprint planning can be done using Planning Poker in AgileCraft by clicking Team > Manage > Other > Estimation Games very effectively for distributed teams.
- Team Capacity Allocation Report: After tasks are created at team or program level, the report from AgileCraft cab be pulled and can be verified that no team member is under or over allocated. A report can be generated by navigating to Team > Manage > Assign Tasks.
- Effective Requirement trace-ability: To maintain requirements trace-ability follow the steps below:
- Upload test cases against the story/requirement. once uploaded test cases will be visible under that story
- Execute Test cases in AgileCraft and mark them as Pass/Fail based on the actual outcome
- Based on test results, The acceptance criterion's can be marked as “Pass” or “Fail” & if marked failed corresponding defect can be logged & can be attached with the story
- So against each story we can easily see whether all test cases been executed or not & which acceptance criterion's are failed & how many defects are in open or close state.
- Daily Scrum: In AgileCraft, the option to run a daily stand-up is available from Team > Manage > Daily Standups. Selecting the sprint number opens the daily stand-up meeting window in which each team member's tasks are visible and hours can be burned against them. Conduct Scrum meetings in AgileCraft, and burn each associate hour against the tasks created during the meeting. The burn-down chart can be generated & viewed during the stand-up to check whether the team is on track.
Enterprise Agile Coach
Tata Consultancy ServicesInformation Technology and Services, 10,001+ employees
TickTick
- Quick Input Feature
- Custom List
- Multi view. Including the calendar view and kanban view
- Multi-platform including web, desktop, and mobile
- Easy-to-share specific list

Verified User
General Manager in Information Technology
Computer Software Company, 11-50 employeesCons
Atlassian Jira Align (formerly AgileCraft)
- The initial ticket creation screen lacks some important features, such as assigning "point values" (a measure of effort needed for the ticket).
- The browser needs to be manually refreshed to see new tickets, which can make things confusing when several people in a meeting are simultaneously creating tickets.
- The interface on some smaller portions of the software are sometimes difficult to understand.
Vice President of Research, Neuroscientist
SPARK NeuroResearch, 11-50 employees
TickTick
- The task reminders are in the form of a notification - it would be nice to have an email option.
- All tasks due on the same day/time show up as one notification versus separate - this can be hard to separate as far as task planning goes.
Owner
Sound Wave EventsEvents Services, 11-50 employees
Pricing Details
Atlassian Jira Align (formerly AgileCraft)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0 per year
Atlassian Jira Align (formerly AgileCraft) Editions & Modules
Edition
Starting Price | $27,000.001 |
---|---|
Maximum Price | $3,987,600.001 |
- per year
Additional Pricing Details
—TickTick
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—TickTick Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Atlassian Jira Align (formerly AgileCraft)
Atlassian Jira Align (formerly AgileCraft) 9.5
Based on 2 answers
There is nothing that can be better than Jira but it needs to keep improving certain areas especially the attachment size area.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 5001-10,000 employeesTickTick
No score
No answers yet
No answers on this topic
Usability
Atlassian Jira Align (formerly AgileCraft)
Atlassian Jira Align (formerly AgileCraft) 6.9
Based on 2 answers
Most of the things are easily manageable except certain things that are hidden and you need to ask teammates who are aware of how they can link attachements in the comment section and so on.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 5001-10,000 employeesTickTick
No score
No answers yet
No answers on this topic
Support Rating
Atlassian Jira Align (formerly AgileCraft)
Atlassian Jira Align (formerly AgileCraft) 7.3
Based on 21 answers
Overall support from Jira team is good. It comes at an additional price but it is very efficient. There are no long wait times, you get a dedicated team to look into your issues. The support is available throughout the year and they keep a record of your issues. Overall we are very satisfied with the support they have provided us over the years, it has been very effective for the price that we pay.
Team Lead Manager- Analytics
PatagoniaRetail, 501-1000 employees
TickTick
TickTick 10.0
Based on 2 answers
In all honesty, we have never needed to reach out to TickTick for support.
Owner
Sound Wave EventsEvents Services, 11-50 employees
Alternatives Considered
Atlassian Jira Align (formerly AgileCraft)
Microsoft Azure Devops won't have the major functionality of software management like Jira. The customization provided by Jira is having a cutting edge over any project management tool. Adds-on and Plugins feature in the Jira Tool make it as perfect as desired task management tool for any company. One of the best Agile based Project Management Tools.

Verified User
Employee in Information Technology
Information Technology & Services Company, 5001-10,000 employeesTickTick
TickTick has a better UI and UX compared to the other competitors, and the Quick Add feature from any window is a must for inbox task management!

Verified User
General Manager in Information Technology
Computer Software Company, 11-50 employeesReturn on Investment
Atlassian Jira Align (formerly AgileCraft)
- It has positively impacted our tech teams, allowing them to better organize the tasks and items they are working on and has greatly improved their ability to communicate & review these tasks with other teams.
- I believe it negatively impacted other departments as lengthy training was required by many associates to attempt using the tool, only to find out it didn't meet our needs, therefore much time was wasted.

Verified User
Project Manager in Information Technology
Information Technology & Services Company, 10,001+ employeesTickTick
- The free feature is quite enough for normal user, but PRO also is not too expensive

Verified User
General Manager in Information Technology
Computer Software Company, 11-50 employees