What users are saying about
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Top Rated
2434 Ratings
508 Ratings
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Score 8.2 out of 100

Trello

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Top Rated
2434 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Feature Set Ratings

  • Atlassian Jira Align ranks higher in 1 feature set: Professional Services Automation
  • Trello ranks higher in 1 feature set: Project Management

Project Management

7.7

Atlassian Jira Align

77%
7.9

Trello

79%
Atlassian Jira Align ranks higher in 8/14 features

Task Management

9.0
90%
21 Ratings
9.3
93%
201 Ratings

Resource Management

8.1
81%
21 Ratings
8.0
80%
167 Ratings

Gantt Charts

7.6
76%
15 Ratings
7.0
70%
67 Ratings

Scheduling

7.6
76%
17 Ratings
8.1
81%
153 Ratings

Workflow Automation

6.7
67%
16 Ratings
8.0
80%
127 Ratings

Team Collaboration

9.5
95%
21 Ratings
8.8
88%
197 Ratings

Support for Agile Methodology

9.3
93%
20 Ratings
8.5
85%
136 Ratings

Support for Waterfall Methodology

5.8
58%
13 Ratings
7.9
79%
107 Ratings

Document Management

6.7
67%
17 Ratings
7.4
74%
144 Ratings

Email integration

7.6
76%
17 Ratings
7.3
73%
134 Ratings

Mobile Access

5.7
57%
14 Ratings
8.3
83%
177 Ratings

Timesheet Tracking

8.4
84%
15 Ratings
7.8
78%
81 Ratings

Change request and Case Management

8.4
84%
19 Ratings
7.6
76%
93 Ratings

Budget and Expense Management

8.0
80%
11 Ratings
6.5
65%
69 Ratings

Professional Services Automation

8.0

Atlassian Jira Align

80%
7.2

Trello

72%
Atlassian Jira Align ranks higher in 3/4 features

Quotes/estimates

8.3
83%
12 Ratings
6.7
67%
47 Ratings

Invoicing

7.1
71%
12 Ratings
7.0
70%
41 Ratings

Project & financial reporting

8.6
86%
14 Ratings
7.0
70%
52 Ratings

Integration with accounting software

7.9
79%
8 Ratings
8.3
83%
42 Ratings

Attribute Ratings

  • Atlassian Jira Align is rated higher in 2 areas: Likelihood to Renew, Implementation Rating
  • Trello is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

8.8

Atlassian Jira Align

88%
21 Ratings
9.2

Trello

92%
201 Ratings

Likelihood to Renew

9.6

Atlassian Jira Align

96%
2 Ratings
9.1

Trello

91%
4 Ratings

Usability

6.6

Atlassian Jira Align

66%
2 Ratings
8.9

Trello

89%
42 Ratings

Support Rating

7.1

Atlassian Jira Align

71%
21 Ratings
8.4

Trello

84%
155 Ratings

Implementation Rating

10.0

Atlassian Jira Align

100%
1 Rating
8.2

Trello

82%
3 Ratings

Vendor post-sale

9.0

Atlassian Jira Align

90%
1 Rating

Trello

N/A
0 Ratings

Vendor pre-sale

9.0

Atlassian Jira Align

90%
1 Rating

Trello

N/A
0 Ratings

Likelihood to Recommend

Atlassian

The Atlassian Jira Align (formerly AgileCraft) tools help keep our scrum teams moving in the right direction. It gives Sr. Executives visibility into the progress of our digital transformation efforts. It provides information to our program manager to create the necessary artifacts to justify continued funding of our initiatives. It also supports the SAFe framework, along with some others. And the Atlassian Jira Align (formerly AgileCraft) tools provide integration to other tools that we use in our portfolio.
Read full review

Atlassian

It is well suited to my job requirements as I bring employees in, and I help offboard them as well. This tool helps me when I need to make sure all items are completed by a certain time frame, so I would say it holds us accountable. Someone who doesn't manage a group of people may not find this as useful when dealing with others but could use it for their own accountability when needing to track their accomplishments.
Read full review

Pros

Atlassian

  • Effective Sprint planning : Sprint planning can be done using Planning Poker in AgileCraft by clicking Team > Manage > Other > Estimation Games very effectively for distributed teams.
  • Team Capacity Allocation Report: After tasks are created at team or program level, the report from AgileCraft cab be pulled and can be verified that no team member is under or over allocated. A report can be generated by navigating to Team > Manage > Assign Tasks.
  • Effective Requirement trace-ability: To maintain requirements trace-ability follow the steps below:
  • Upload test cases against the story/requirement. once uploaded test cases will be visible under that story
  • Execute Test cases in AgileCraft and mark them as Pass/Fail based on the actual outcome
  • Based on test results, The acceptance criterion's can be marked as “Pass” or “Fail” & if marked failed corresponding defect can be logged & can be attached with the story
  • So against each story we can easily see whether all test cases been executed or not & which acceptance criterion's are failed & how many defects are in open or close state.
  • Daily Scrum: In AgileCraft, the option to run a daily stand-up is available from Team > Manage > Daily Standups. Selecting the sprint number opens the daily stand-up meeting window in which each team member's tasks are visible and hours can be burned against them. Conduct Scrum meetings in AgileCraft, and burn each associate hour against the tasks created during the meeting. The burn-down chart can be generated & viewed during the stand-up to check whether the team is on track.
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Atlassian

  • It helps make various workspaces. Each workspace can be used for a different set of task management and can be shared with the people involved.
  • Creating task lists. We can create various task lists, the list title could be the status of the task, for example, In progress, approval, completed, etc. You can slide your task cards from one list title to another.
  • Trello cards have a huge set of features like adding the heading and description of the task, you can also attach certain associated links and documents to the cards as well.
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Cons

Atlassian

  • The initial ticket creation screen lacks some important features, such as assigning "point values" (a measure of effort needed for the ticket).
  • The browser needs to be manually refreshed to see new tickets, which can make things confusing when several people in a meeting are simultaneously creating tickets.
  • The interface on some smaller portions of the software are sometimes difficult to understand.
Read full review

Atlassian

  • Allow tables as content for comment or description in Cards
  • Assign priority to certain cards (easy for sorting)
  • Create an open invite link for others to join/view the Trello board, without edit rights (so people don't need to install/use Trello if they want a quick glance on what's going on)
Read full review

Pricing Details

Atlassian Jira Align

Starting Price

$0 per year

Editions & Modules

Atlassian Jira Align editions and modules pricing
EditionModules
Starting Price$27,000.001
Maximum Price$3,987,600.002

Footnotes

  1. per year
  2. per year

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Trello

Starting Price

$0

Editions & Modules

Trello editions and modules pricing
EditionModules
FreeForever Free1
Business Class12.502
Enterprise17.503

Footnotes

  1. none
  2. per user/per month
  3. per user/per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Likelihood to Renew

Atlassian

There is nothing that can be better than Jira but it needs to keep improving certain areas especially the attachment size area.
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Atlassian

I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.
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Usability

Atlassian

Most of the things are easily manageable except certain things that are hidden and you need to ask teammates who are aware of how they can link attachements in the comment section and so on.
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Atlassian

Overall, Trello is a great tool to use. It's very user-friendly, very powerful and we've set it up to work well for our team. I've recommended it to others who need something free or very cheap and it's worked well for them too. If you're wanting something with more muscle, then I'd suggest looking at either monday.com or Airtable.
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Support Rating

Atlassian

Overall support from Jira team is good. It comes at an additional price but it is very efficient. There are no long wait times, you get a dedicated team to look into your issues. The support is available throughout the year and they keep a record of your issues. Overall we are very satisfied with the support they have provided us over the years, it has been very effective for the price that we pay.
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Atlassian

I haven't had much need to contact their support because the product is easy to use and pretty bug-free. I did reach out to them about swimlanes and I was able to find the information I needed very quickly and it was thorough and accurate information about current functionality. I love that they use their own product. That's always a good sign.
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Implementation Rating

Atlassian

No answers on this topic

Atlassian

For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.
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Alternatives Considered

Atlassian

Microsoft Azure Devops won't have the major functionality of software management like Jira. The customization provided by Jira is having a cutting edge over any project management tool. Adds-on and Plugins feature in the Jira Tool make it as perfect as desired task management tool for any company. One of the best Agile based Project Management Tools.
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Atlassian

Trello is easy for a non-technical person to use. Other management systems, like MS Project, frighten away less computer-savvy users. I've found this to be instrumental in getting volunteers to agree to step in and get fully involved with projects--particularly those that might span the entire year or involve many different pieces to completion.
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Return on Investment

Atlassian

  • It has positively impacted our tech teams, allowing them to better organize the tasks and items they are working on and has greatly improved their ability to communicate & review these tasks with other teams.
  • I believe it negatively impacted other departments as lengthy training was required by many associates to attempt using the tool, only to find out it didn't meet our needs, therefore much time was wasted.
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Atlassian

  • Trello keeps me organized, focused, and on track. I could filter the Trello board to only see my issues and understand what I needed to work on and when.
  • Trello helped our team implement an agile structure. It's a very simple kanban method of viewing all of your team's tasks and statuses. You can completely customize the columns to your team's specific workflow and create tags relevant to your work.
  • Trello helps reduce unnecessary communications between teams. When I want to request translations, I simply create a card on the localization Trello board -- no need to directly message anyone on the team, and I can watch the status of the card change from "in progress" to "in review" to "translated," all without having to directly ask for updates.
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