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Top Rated
410 Ratings
89 Ratings
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Score 8.2 out of 100

Wrike

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Top Rated
410 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

Atlassian Jira Align (formerly AgileCraft)

The Atlassian Jira Align (formerly AgileCraft) tools help keep our scrum teams moving in the right direction. It gives Sr. Executives visibility into the progress of our digital transformation efforts. It provides information to our program manager to create the necessary artifacts to justify continued funding of our initiatives. It also supports the SAFe framework, along with some others. And the Atlassian Jira Align (formerly AgileCraft) tools provide integration to other tools that we use in our portfolio.
Gene Baker | TrustRadius Reviewer

Wrike

My department handles online reviews. With 32 stores, we're getting, on average, about 50 reviews a day. Negative reviews need to be responded to within 24 hours. Sometimes additional information is needed from a particular store prior to replying. The review is held in the Reviews folder corresponding to its platform. Responses are tracked through email and added to the task. Once the review is complete, the task is marked complete. By tracking this way, we're able to run reports based on the review type/location as well as go back to locate the details should we need to at a later date. We also use Wrike to write our monthly newsletter. As details come in through the month, they're added to the task and once the articles are written, each subject is inserted into the newsletter program, and marked complete.
I feel like Wrike can be utilized in every aspect of business. I don't see where it would be less appropriate. However, it does take time to set up and convince employees to use the program in their day to day activities. People who are limited on time may struggle at first.
Alisha Aschmann | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Atlassian Jira Align (formerly AgileCraft)
7.8
Wrike
8.0
Task Management
Atlassian Jira Align (formerly AgileCraft)
8.9
Wrike
9.1
Resource Management
Atlassian Jira Align (formerly AgileCraft)
7.4
Wrike
8.2
Gantt Charts
Atlassian Jira Align (formerly AgileCraft)
6.8
Wrike
8.0
Scheduling
Atlassian Jira Align (formerly AgileCraft)
8.3
Wrike
8.7
Workflow Automation
Atlassian Jira Align (formerly AgileCraft)
8.6
Wrike
8.0
Team Collaboration
Atlassian Jira Align (formerly AgileCraft)
8.4
Wrike
9.1
Support for Agile Methodology
Atlassian Jira Align (formerly AgileCraft)
9.2
Wrike
8.1
Support for Waterfall Methodology
Atlassian Jira Align (formerly AgileCraft)
8.5
Wrike
8.0
Document Management
Atlassian Jira Align (formerly AgileCraft)
6.7
Wrike
7.6
Email integration
Atlassian Jira Align (formerly AgileCraft)
7.1
Wrike
7.8
Mobile Access
Atlassian Jira Align (formerly AgileCraft)
5.7
Wrike
7.3
Timesheet Tracking
Atlassian Jira Align (formerly AgileCraft)
6.8
Wrike
7.9
Change request and Case Management
Atlassian Jira Align (formerly AgileCraft)
8.0
Wrike
7.8
Budget and Expense Management
Atlassian Jira Align (formerly AgileCraft)
8.1
Wrike
6.9

Professional Services Automation

Atlassian Jira Align (formerly AgileCraft)
7.0
Wrike
7.8
Quotes/estimates
Atlassian Jira Align (formerly AgileCraft)
7.0
Wrike
8.2
Invoicing
Atlassian Jira Align (formerly AgileCraft)
6.5
Wrike
7.3
Project & financial reporting
Atlassian Jira Align (formerly AgileCraft)
7.3
Wrike
7.9
Integration with accounting software
Atlassian Jira Align (formerly AgileCraft)
7.1
Wrike
8.0

Pros

Atlassian Jira Align (formerly AgileCraft)

  • Effective Sprint planning : Sprint planning can be done using Planning Poker in AgileCraft by clicking Team > Manage > Other > Estimation Games very effectively for distributed teams.
  • Team Capacity Allocation Report: After tasks are created at team or program level, the report from AgileCraft cab be pulled and can be verified that no team member is under or over allocated. A report can be generated by navigating to Team > Manage > Assign Tasks.
  • Effective Requirement trace-ability: To maintain requirements trace-ability follow the steps below:
  • Upload test cases against the story/requirement. once uploaded test cases will be visible under that story
  • Execute Test cases in AgileCraft and mark them as Pass/Fail based on the actual outcome
  • Based on test results, The acceptance criterion's can be marked as “Pass” or “Fail” & if marked failed corresponding defect can be logged & can be attached with the story
  • So against each story we can easily see whether all test cases been executed or not & which acceptance criterion's are failed & how many defects are in open or close state.
  • Daily Scrum: In AgileCraft, the option to run a daily stand-up is available from Team > Manage > Daily Standups. Selecting the sprint number opens the daily stand-up meeting window in which each team member's tasks are visible and hours can be burned against them. Conduct Scrum meetings in AgileCraft, and burn each associate hour against the tasks created during the meeting. The burn-down chart can be generated & viewed during the stand-up to check whether the team is on track.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG | TrustRadius Reviewer

Wrike

  • Wrike is a robust tool - so it can be tailored to suit your team's need.
  • Wrike's customer service is topnotch! Their team responds within 24 hours and is always excited to teach me new and more efficient ways to benefit my team.
  • Wrike is constantly innovating. Their product team really does take customer feedback into account and rolls out updated tools with quick instructions for immediate use.
  • Wrike's Blueprints are my absolute favorite! I have been able to simplify so many workflows and projects by identifying and documenting repeatable sequences of tasks, saving me mental load and sleep! I love not waking up in the middle of the night because I forgot a task!
  • Wrike's Dashboards are a game-changer. I don't have to hunt through folders and projects to figure out what is expected of me from day to day - my dashboard tells me everything I need! Recently, I project managed the O'Keeffe's reopening to the public after closing due to the COVID-19 Pandemic. My Reopening Dashboard gave me a quick status check on the many tasks the O'Keeffe's COVID-19 Taskforce was working on to get the Museum back open.
Stephanie A. Wilson, MBA | TrustRadius Reviewer

Cons

Atlassian Jira Align (formerly AgileCraft)

  • The initial ticket creation screen lacks some important features, such as assigning "point values" (a measure of effort needed for the ticket).
  • The browser needs to be manually refreshed to see new tickets, which can make things confusing when several people in a meeting are simultaneously creating tickets.
  • The interface on some smaller portions of the software are sometimes difficult to understand.
Ryan McGarry | TrustRadius Reviewer

Wrike

  • Notification timing: Unless we keep Wrike open and constantly check the inbox, it's easy to miss conversation on projects since the integration with Outlook results in a 1-2 hour delay in email notifications being sent.
  • Default Task Status Filters: This is a HUGE pain. The default filter for the tasks that show in a project hides any tasks marked complete. This default filter cannot be changed, and has to be manually overridden by the user every time. This means, for instance, when a designer is ready to start a design task and needs the approved copy, she has to un-filter the task list just to be able to access the completed copy task.
  • Assignee Switching: Minor gripe, but frequent. In list view, clicking on the assignee and choosing a different assignee from the resulting dropdown ADDS an assignee rather than switching the assignment to the new person. As a manager who frequently reassigns tasks to my team, having to go into the individual task view is a waste of time.
Rand Habegger | TrustRadius Reviewer

Likelihood to Renew

Atlassian Jira Align (formerly AgileCraft)

No score
No answers yet
No answers on this topic

Wrike

Wrike 10.0
Based on 33 answers
Wrike is a free resource for us currently, we moved off the subscription as the team had some adjustments. If we were to go back to a paid model or require more time reporting I'd have to look at alternatives such as Podio. I am the sole manager of Wrike currently internally, and would like to get more people on board to justify the cost
Carl Grivakis | TrustRadius Reviewer

Usability

Atlassian Jira Align (formerly AgileCraft)

No score
No answers yet
No answers on this topic

Wrike

Wrike 8.9
Based on 26 answers
While Wrike is very helpful for organizing big clients' tasks among different projects and folders, sometimes it may not be so intuitive if you don't already know how a task or folder is called, so it may feel kind of tedious unless you use the search bar and try to guess some keywords related to certain tasks. Maybe a more visual-oriented and simpler structure would help.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Atlassian Jira Align (formerly AgileCraft)

No score
No answers yet
No answers on this topic

Wrike

Wrike 9.0
Based on 16 answers
Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on NPAPI architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.
Cristi Radulian | TrustRadius Reviewer

Performance

Atlassian Jira Align (formerly AgileCraft)

No score
No answers yet
No answers on this topic

Wrike

Wrike 8.8
Based on 8 answers
Wrike's performance is great, it moves fast and keeps pace with our business
Anonymous | TrustRadius Reviewer

Support Rating

Atlassian Jira Align (formerly AgileCraft)

Atlassian Jira Align (formerly AgileCraft) 7.8
Based on 14 answers
Overall support from Jira team is good. It comes at an additional price but it is very efficient. There are no long wait times, you get a dedicated team to look into your issues. The support is available throughout the year and they keep a record of your issues. Overall we are very satisfied with the support they have provided us over the years, it has been very effective for the price that we pay.
Prathamesh Muzumdar | TrustRadius Reviewer

Wrike

Wrike 8.5
Based on 91 answers
With frequent updates and new features, Wrike's support team seems to work very diligently on providing constant support to the platform. I appreciate the sunsetting of older features to give our team time to prepare for moving over to new features in lieu of losing the support of older, less efficient features. For example, Personal Spaces was an excellent addition to an already feature-rich "My To-Dos" and "Inbox". Being able to link project/department specific tasks into Personal Spaces has increased my own workflow productivity and efficiency quite a bit.
Anonymous | TrustRadius Reviewer

Online Training

Atlassian Jira Align (formerly AgileCraft)

No score
No answers yet
No answers on this topic

Wrike

Wrike 8.9
Based on 2 answers
Wrike does a great job of provide a breadth of videos for learning their program. This includes a 'getting started' sett of videos along with a collection of more in depth videos to assist more experienced users. Combined with their excellent chat support learning wrike is easy and it includes easy access to best practices.
John Hansknecht | TrustRadius Reviewer

Implementation Rating

Atlassian Jira Align (formerly AgileCraft)

No score
No answers yet
No answers on this topic

Wrike

Wrike 8.5
Based on 12 answers
Stick with it and resist the temptation to slack in your use of project management software.
Matt Graf | TrustRadius Reviewer

Alternatives Considered

Atlassian Jira Align (formerly AgileCraft)

I would prefer to use Jira over ServiceNow or Rally. Not only am I most comfortable with Jira, but I think most teams are due to its historical use. Jira's workflow capabilities, although complex, really allow for a lot of customization that is sometimes needed for extremely technical products and product workflows. For our internal teams, Jira really allows for real-time communication and issue tracking, and again, although sometimes complex to build out, the dashboards that can be created to track projects, tasks, and issues you own or are watching, is definitely more advanced than any others that I have used outside of Jira.
Rebekah Ryan, PMP | TrustRadius Reviewer

Wrike

I think Wrike is easy to use... maybe not as easy as Basecamp, but easier than JIRA or Asana. I like the power it provides. Isn't as deep as JIRA, but more customization and power than Asana can provide. The collaboration is fantastic - again, still on the simple side - JIRA shines here, but powerful enough to get projects done across teams.
Ian Nate | TrustRadius Reviewer

Return on Investment

Atlassian Jira Align (formerly AgileCraft)

  • It has positively impacted our tech teams, allowing them to better organize the tasks and items they are working on and has greatly improved their ability to communicate & review these tasks with other teams.
  • I believe it negatively impacted other departments as lengthy training was required by many associates to attempt using the tool, only to find out it didn't meet our needs, therefore much time was wasted.
Anonymous | TrustRadius Reviewer

Wrike

  • Wrike has enabled our team to become better at prioritizing our tasks, by controlling what enters our task lists. Using forms to create tasks helped us to do this.
  • It has also made tracking the work done by our team much easier, saving time for our team manager.
Anonymous | TrustRadius Reviewer

Screenshots

Atlassian Jira Align (formerly AgileCraft)

Pricing Details

Atlassian Jira Align (formerly AgileCraft)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Atlassian Jira Align (formerly AgileCraft) Editions & Modules

Edition
Starting Price$27,000.001
Maximum Price$3,987,600.001
  1. Per Year
Additional Pricing Details

Wrike

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Wrike Editions & Modules

Edition
Wrike Free$0
Wrike Professional$492
Wrike EnterpriseRequest a quote
Wrike for MarketersRequest a quote
Wrike for Professional ServicesRequest a quote
Wrike Business$1244
  1. per 5 users/month
  2. per 5 users/month
Additional Pricing Details
Every premium plan begins with a 14-day trial period.

Rating Summary

Likelihood to Recommend

Atlassian Jira Align (formerly AgileCraft)
8.2
Wrike
8.8

Likelihood to Renew

Atlassian Jira Align (formerly AgileCraft)
Wrike
10.0

Usability

Atlassian Jira Align (formerly AgileCraft)
Wrike
8.9

Reliability and Availability

Atlassian Jira Align (formerly AgileCraft)
Wrike
9.0

Performance

Atlassian Jira Align (formerly AgileCraft)
Wrike
8.8

Support Rating

Atlassian Jira Align (formerly AgileCraft)
7.8
Wrike
8.5

Online Training

Atlassian Jira Align (formerly AgileCraft)
Wrike
8.9

Implementation Rating

Atlassian Jira Align (formerly AgileCraft)
Wrike
8.5

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