Atlassian Jira vs. TestComplete

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Atlassian Jira
Score 8.2 out of 10
N/A
Atlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
$81.85
per month 10 users
TestComplete
Score 7.3 out of 10
N/A
TestComplete is a GUI test automation tool that enables users of all skill levels to test the UI of every desktop, web, and mobile application. TestComplete is best suited for testers, automation engineers, and QA teams in any industry.
$2,256
per license
Pricing
Atlassian JiraTestComplete
Editions & Modules
Standard
$8.15
per month per user (minimum 10)
Premium
$16
per month per user (minimum 10)
Data Center
$44,000
per year 500 users
Enterprise
Contact Sales
per year
Node-Locked Base
2,256
per license
Node-Locked Pro
3,950
per license
Float - Base
5,077
per license
Float - Pro
7,901
per license
Offerings
Pricing Offerings
Atlassian JiraTestComplete
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPay for only the modules needed. TestComplete Pro includes all three modules: desktop, web, and mobile, at a bundled price point, as well as access to the parallel testing engine, TestExecute. TestComplete has additional add-ons, including TestExecute and the Intelligent Quality Add-On.
More Pricing Information
Community Pulse
Atlassian JiraTestComplete
Considered Both Products
Atlassian Jira
Chose Atlassian Jira
Previously I worked in the company that used a proprietary application for project management, test planning and reporting. In my current company, I did not choose JIRA Software and, honestly, in the very beginning I did not like it. But all this is a matter of habit. Since my …
TestComplete
Chose TestComplete
We still use both products in our company, since Postman is mainly used for backend automation and TestComplete for frontend automation. The difference is that via Postman you can easily write tests that send different requests to your server, get the response, and compare them …
Chose TestComplete
I have evaluated Tricentis Tosca and another product along with TestComplete. TestComplete is much better [and more] user friendly.
Chose TestComplete
For their special field (API & web testing) I choose those products over TestComplete
Chose TestComplete
Test Execute license isn't included and that needs to be purchased separately. Also, everything is not part of a single license. Mobile, web, and Desktop costs are separate in Ranorex. In TestComplete everything is included in one piece!!
Chose TestComplete
It's a great tool with a lot of in built features and support for cloud. In the market, there are many test tools available and there are many open source tools too. But this tool has some unique features which fair well.
Chose TestComplete
Previously I was working on Selenium with Java for automating the test cases/scenarios and to perform regression testing in web applications. And for the last few months, I have been working with TestComplete on automating desktop and web applications. And I like the name …
Chose TestComplete
I evaluated roughly six or so competitors before settling on TestComplete. It was the right-sized product for our organization.
Chose TestComplete
One other product I reviewed was Zephyr. TestComplete had more modules that could be used for desktop, web and mobile testing. The main reason I considered Zephyr is because of the JIRA compatibility that TestComplete does not have. We went with TestComplete over Zephyr for the …
Chose TestComplete
We also evaluated Rational Functional Tester and QuickTest Pro. These other tools were a little more difficult to implement and very costly. They were not as flexible as TestComplete. The sales staff around TestComplete was friendlier and more responsive. They made us feel …
Top Pros
Top Cons
Features
Atlassian JiraTestComplete
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Jira
9.6
3 Ratings
23% above category average
TestComplete
-
Ratings
Task Management9.73 Ratings00 Ratings
Resource Management9.33 Ratings00 Ratings
Gantt Charts9.52 Ratings00 Ratings
Scheduling10.02 Ratings00 Ratings
Workflow Automation10.02 Ratings00 Ratings
Team Collaboration10.03 Ratings00 Ratings
Support for Agile Methodology9.03 Ratings00 Ratings
Support for Waterfall Methodology9.02 Ratings00 Ratings
Document Management9.03 Ratings00 Ratings
Email integration9.73 Ratings00 Ratings
Mobile Access9.33 Ratings00 Ratings
Timesheet Tracking10.03 Ratings00 Ratings
Change request and Case Management10.03 Ratings00 Ratings
Budget and Expense Management9.52 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Atlassian Jira
9.8
2 Ratings
27% above category average
TestComplete
-
Ratings
Quotes/estimates9.52 Ratings00 Ratings
Invoicing9.52 Ratings00 Ratings
Project & financial reporting10.02 Ratings00 Ratings
Integration with accounting software10.02 Ratings00 Ratings
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Atlassian JiraTestComplete
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User Ratings
Atlassian JiraTestComplete
Likelihood to Recommend
9.0
(190 ratings)
6.8
(88 ratings)
Likelihood to Renew
9.0
(35 ratings)
8.1
(6 ratings)
Usability
9.1
(31 ratings)
7.8
(7 ratings)
Availability
5.3
(3 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
8.8
(23 ratings)
6.6
(7 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.0
(1 ratings)
6.7
(4 ratings)
Ease of integration
7.7
(8 ratings)
-
(0 ratings)
User Testimonials
Atlassian JiraTestComplete
Likelihood to Recommend
Atlassian
The Jira software works well for managing scrum boards and allocating resources to a task. When your Epics and Issues are set up properly, it can give you a good idea of where your team stands and the trajectory of your project. It is not the ideal solution if you need to provide documentation and support to people outside of your product teams or organization. It would benefit from having a public documentation or repository feature.
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SmartBear
Best suited to smaller unit test or tests broken up, couple of forms at a time Not suited - larger regressions test involving multiple systems. - my main regression involving payments has been unsuccessful for the last 3 years despite all working fine separately and while being watched
Read full review
Pros
Atlassian
  • Running sprints and tracking progress of roadmap, epics, story, task and subtask
  • The user interface is great. It allows tables inside details, have common shortcuts and clean design.
  • Can create custom dashboards and can view data in multiple ways
  • Advanced access rights based on role
Read full review
SmartBear
  • Identifying UI objects and application structure
  • Expandability of tests through scripts and script extensions/plugins
  • low barrier of entry (you can get started quickly, and other's don't need much explanation to contribute on a basic level)
  • Possibility of Jira integration for reporting
  • Relatively few (and usually easy to solve) git conflicts when working simultaneously
  • easy handling of test data, also for iterative tests
Read full review
Cons
Atlassian
  • Management of the software is very difficult at times, although has improved.
  • Ability to manage resources is really non-existent, there are some plugins but they are ALL buggy (I've tested them all).
  • Better integration with Trello, would love to see this happen. Right now it's very clumsy.
Read full review
SmartBear
  • TestComplete could stand to have a simplified view for different types of users. For instance, as a manager/architecture guy, I'm not so interested in getting into the code and am more interested in file-based interactions.
  • TestComplete could use more integration with reporting for things like TeamCity to improve test status visibility.
Read full review
Likelihood to Renew
Atlassian
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
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SmartBear
We have bigger test automation pack using test complete at the same time we also think this is not good performing tool for large number of test automation scripts.
Read full review
Usability
Atlassian
JIRA Software is a pretty complex tool. We have a project manager for JIRA who onboarded us, created our board, and taught us the basics. I think it would have been pretty overwhelming to learn without her. JIRA offers so much functionality that I'm not aware of -- I constantly need to Google or ask others about existing features. Also, although they are all under the Atlassian umbrella, I find it difficult to switch between JIRA Software and Confluence.
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SmartBear
It is usable when you become accustomed to its quirks. Not using it for two months and then you need to re-learn the quirks for some features (but some quirks are so awful that they will never fade from your memory). So, when using it regularly, it is possible to be quite productive, if no big correction in name mapping is needed.
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Support Rating
Atlassian
Our JIRA support is handled internally by members of our Product Support team. It is not supported by a 3rd party. Our internal support will always sent out notifications for downtime which is usually done on the weekend unless it is required to fix a bug/issue that is affecting the entire company. Downtime is typically 3-4 hours and then once the maintenance is complete, another broadcast email is sent out informing the user community that the system is now available for use.
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SmartBear
Some bugs were quickly resolved, but most UX quirks of the tool are just marked "as designed". No follow up for enhancement request.
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Online Training
Atlassian
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
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SmartBear
No answers on this topic
Implementation Rating
Atlassian
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
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SmartBear
If you develop a mobile application and your testing process goes in cloud, probably you will face a problem - how to implement a stable connection between your mobile devices and testing servers
Read full review
Alternatives Considered
Atlassian
Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired Trello years ago, so that adds better user interfaces to the system. They do also offer a pretty in-depth library of how to customize the platform that others don't.
Read full review
SmartBear
TestComplete stacks up against them in terms of GUI and seamless performance. It records each and every step and action been performed in the application and produces a detailed report in a well-structured manner. It can connect and access seamlessly among various databases directly to speed up the testing process.
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Return on Investment
Atlassian
  • Jira has positively made our company's daily activities much better organized
  • With Jira we can track progress and follow up on tasks
  • Jira has great reporting tools which aggregate various data and give us a good overview of our teams capacity
Read full review
SmartBear
  • Saves hundreds of man-hours with either QA testing or data entry
  • With the small cost of the product, it has saved the company money with both employee costs as well as the cost of mistakes made by human error or software bugs
Read full review
ScreenShots