Atlassian Jira vs. Tricentis Tosca

The Jira software works well for managing scrum boards and allocating resources to a task. When your Epics and Issues are set up properly, it can give you a good idea of where your team stands and the trajectory of your project. It is not the ideal solution if you need to provide documentation and support to people outside of your product teams or organization. It would benefit from having a public documentation or repository feature.

Incentivized

Tricentis Tosca is well suited for packaged applications like SAP, Salesforce, Workday, etc. It also works well with API testing and Web UI testing. Tosca is highly suited for Projects which require a high level of collaboration between team members across different locations. It's less suited for mobile automation, Reporting, and test scenarios with high input data.

Incentivized

• Running sprints and tracking progress of roadmap, epics, story, task and subtask
• The user interface is great. It allows tables inside details, have common shortcuts and clean design.
• Can create custom dashboards and can view data in multiple ways
• Advanced access rights based on role

Incentivized

• It's one stop shop for all your test automation needs like - api layer, ui layer, load testing, mobile automation.
• It has excellent support for CI/CD and Devops environment which makes it very modern but much needed solution
• It can run in cross browser and cross devices with same test script and again saves a lot of time.
• Excellent results and dashboards gives nice view into results.

Incentivized

• Management of the software is very difficult at times, although has improved.
• Ability to manage resources is really non-existent, there are some plugins but they are ALL buggy (I've tested them all).
• Better integration with Trello, would love to see this happen. Right now it's very clumsy.

Incentivized

• It does have a steep learning curve, A tool is often perceived capable of doing only what its user is able to achieve in accomplishing while using it. For this reason, its very necessary if for the team at Tricentis to continue doing the great work they are doing to train early adopters of this fantastic tool.

Incentivized

This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.

In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.

Incentivized

We aim to renew Tosca for our organization. What we lose in license cost is gained by having employee that do not need programming background. We also recoup a lot of the cost on the rapidity of automation. Only the support we might not use as much. I believe Tosca is here to stay at our organization

Incentivized

JIRA Software is a pretty complex tool. We have a project manager for JIRA who onboarded us, created our board, and taught us the basics. I think it would have been pretty overwhelming to learn without her. JIRA offers so much functionality that I'm not aware of -- I constantly need to Google or ask others about existing features. Also, although they are all under the Atlassian umbrella, I find it difficult to switch between JIRA Software and Confluence.

Incentivized

It can be a challenge for new users who have never used an automation tool. For example, it is hard to understand the layout of the screen and where to find how to update the data. The interface can be overwhelming at first.

Incentivized

Our JIRA support is handled internally by members of our Product Support team. It is not supported by a 3rd party. Our internal support will always sent out notifications for downtime which is usually done on the weekend unless it is required to fix a bug/issue that is affecting the entire company. Downtime is typically 3-4 hours and then once the maintenance is complete, another broadcast email is sent out informing the user community that the system is now available for use.

Tricentis team was very supportive. Support is expensive but they helped us at many level. Setting up timeline, implementation, precise questions on automation challenges. We had an account manager and technical people we could as to talk to. Support was generally timely and helping. They often proposed to come on site to help us which would cost more but could be helpful

Incentivized

One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.

Incentivized

Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.

Incentivized

Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired Trello years ago, so that adds better user interfaces to the system. They do also offer a pretty in-depth library of how to customize the platform that others don't.

Incentivized

Tricentis Tosca is codeless and therefore easier to use. It's a great tool for people that would start doing automation and have no coding background. It seems like it has the same capabilities as other test automation suites but I felt it lacked a bit of capabilities on the test management suite such as defects test suites organizations etc

Incentivized

• Jira has positively made our company's daily activities much better organized
• With Jira we can track progress and follow up on tasks
• Jira has great reporting tools which aggregate various data and give us a good overview of our teams capacity

Incentivized

• After implementing Tosca we were able to reduce the cycle time that was spent on executing regression tests manually. I would say TOSCA was able to reduce close to 30% of the time that was spent for executing test cases manually.

Incentivized