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Top Rated
73 Ratings
6 Ratings
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Score 4.8 out of 100

Avaya OneCloud UCaaS

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Top Rated
73 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Likelihood to Recommend

Stride, from Atlassian (discontinued)

Stride works well for those looking for just a communication tool. However, there are a lot of similar programs out there that offer more interesting features without being overwhelming. The simplicity works for and against Stride. Smaller groups would find Stride useful, especially if they are not concerned with the public rooms
Megan Lemons | TrustRadius Reviewer

Avaya OneCloud UCaaS

I recommend Avaya Spaces for all companies. Meetings today can be virtual rather than face-to-face. The reduction in expenses with travel and airline tickets is very large. It is necessary to update and use what technology has to offer us. Avaya is all in the cloud, has simple management and easy to add and invite new users.
Bruno Carvalho | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Stride, from Atlassian (discontinued)
8.0
Avaya OneCloud UCaaS
Mobile Access
Stride, from Atlassian (discontinued)
9.0
Avaya OneCloud UCaaS
Search
Stride, from Atlassian (discontinued)
6.9
Avaya OneCloud UCaaS

Pros

Stride, from Atlassian (discontinued)

  • Stride is great as a chat tool with your team members online.
  • Stride allows us to share documents and files with one another.
Anonymous | TrustRadius Reviewer

Avaya OneCloud UCaaS

  • Assembly rooms for recurring meetings
  • Task tracking by room and by individual
  • Articulation with Calendar to schedule meeting rooms
  • Historically saved documents
  • Chat between connected users
  • Access to the platform without the need to install programs
  • Immediate and highly effective technical advice
Diana Gervasio | TrustRadius Reviewer

Cons

Stride, from Atlassian (discontinued)

  • Dark theme would be nice
  • Better integrations to 1 on 1 chats, some software only works in group/room chat
  • Platform is going away in a few months, so letting it run longer would be nice.
Benjamin Hale | TrustRadius Reviewer

Avaya OneCloud UCaaS

  • I would like to see more of their in office communications systems. Right now they seem outpaced by competitors even though their core services are superior.
  • The interface could be updated a little. There is a lot of interaction that the operator needs to go through that could be automated.
Alfred Brock | TrustRadius Reviewer

Usability

Stride, from Atlassian (discontinued)

No score
No answers yet
No answers on this topic

Avaya OneCloud UCaaS

Avaya OneCloud UCaaS 7.3
Based on 1 answer
There are few times that we have not been able to take advantage of the tool, but those moments are related to the bandwidth of each person in [their] home. Those who have low signal cannot access meetings on the platform smoothly.
Diana Gervasio | TrustRadius Reviewer

Support Rating

Stride, from Atlassian (discontinued)

No score
No answers yet
No answers on this topic

Avaya OneCloud UCaaS

Avaya OneCloud UCaaS 8.6
Based on 23 answers
I have nothing negative to comment on Avaya support. I have known the manufacturer for many years and have always been a reference in the communication market. The telephone service is very good and works in our local language. The waiting time is also great and the problems are solved.
Gabriel Silva | TrustRadius Reviewer

Alternatives Considered

Stride, from Atlassian (discontinued)

Stride falls short in almost every regard. While Stride is affordable, Slack and Ryver offer vital integrations that increase efficiency and are more enjoyable for employees to use. The features of Slack and Ryver that add personalization of chat (private vs. public) also add a layer of efficiency and flexibility that are hard to pass up for the simplicity and affordability of Stride.
Megan Lemons | TrustRadius Reviewer

Avaya OneCloud UCaaS

The product pricing sits in the mid-high position compared to its competitor. It provides the most features when compared to the competitors. It has excellent support which can only be matched by the more pricey competitors, however, the lack of 24x7 support can be a challenge especially when your support comes from a country with a different time zone.
Anonymous | TrustRadius Reviewer

Return on Investment

Stride, from Atlassian (discontinued)

  • Stride helps with keeping your email inbox cleaner and more organized. More conversational messages can be done through Stride leaving our emails less cluttered and finding emails easier.
  • Stride assists with keeping a record of all your past conversations with all team members. Referring to previous communications help us keep track of current statuses of projects.
  • Stride helps us keep track of documents we've shared in the past with the team and retrieve them if we need to refer back to them later.
Anonymous | TrustRadius Reviewer

Avaya OneCloud UCaaS

  • Single number reach has helped our operations team to be connected anytime required.
  • Management team is with Mobile client where decision making is quick and no calls are lost as mobile is available all the time.
  • Voice Quality is extremely good and helps in getting many ppl in conference with ease.
  • Voicemail system is used to leave important message when not available and Call Back feature is extremely great.
Anonymous | TrustRadius Reviewer

Pricing Details

Stride, from Atlassian (discontinued)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Avaya OneCloud UCaaS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Stride, from Atlassian (discontinued)
4.9
Avaya OneCloud UCaaS
8.6

Usability

Stride, from Atlassian (discontinued)
Avaya OneCloud UCaaS
7.3

Support Rating

Stride, from Atlassian (discontinued)
Avaya OneCloud UCaaS
8.6

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