<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
461 Ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 4.8 out of 100

Cisco Jabber

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
461 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Feature Set Ratings

  • Stride, from Atlassian (discontinued) ranks higher in 1 feature set: Project Management

Project Management

8.0

Stride, from Atlassian (discontinued)

80%
6.4

Cisco Jabber

64%
Cisco Jabber ranks higher in 6/7 features

Mobile Access

9.0
90%
2 Ratings
8.1
81%
125 Ratings

Search

6.9
69%
3 Ratings
7.2
72%
114 Ratings

Task Management

N/A
0 Ratings
7.1
71%
71 Ratings

Gantt Charts

N/A
0 Ratings
5.7
57%
10 Ratings

Scheduling

N/A
0 Ratings
6.9
69%
81 Ratings

Workflow Automation

N/A
0 Ratings
6.0
60%
17 Ratings

Visual planning tools

N/A
0 Ratings
4.1
41%
17 Ratings

Communication

Stride, from Atlassian (discontinued)

Feature Set Not Supported
N/A
6.1

Cisco Jabber

61%
Cisco Jabber ranks higher in 8/8 features

Chat

N/A
0 Ratings
8.8
88%
155 Ratings

Notifications

N/A
0 Ratings
8.4
84%
155 Ratings

Discussions

N/A
0 Ratings
7.7
77%
132 Ratings

Surveys

N/A
0 Ratings
4.9
49%
15 Ratings

Internal knowledgebase

N/A
0 Ratings
5.2
52%
20 Ratings

Integrates with GoToMeeting

N/A
0 Ratings
4.0
40%
12 Ratings

Integrates with Gmail and Google Hangouts

N/A
0 Ratings
2.0
20%
12 Ratings

Integrates with Outlook

N/A
0 Ratings
8.0
80%
58 Ratings

File Sharing & Management

Stride, from Atlassian (discontinued)

Feature Set Not Supported
N/A
6.7

Cisco Jabber

67%
Cisco Jabber ranks higher in 8/8 features

Versioning

N/A
0 Ratings
7.5
75%
72 Ratings

Video files

N/A
0 Ratings
7.0
70%
105 Ratings

Audio files

N/A
0 Ratings
7.6
76%
110 Ratings

Document collaboration

N/A
0 Ratings
7.4
74%
90 Ratings

Access control

N/A
0 Ratings
6.8
68%
31 Ratings

Advanced security features

N/A
0 Ratings
6.7
67%
33 Ratings

Integrates with Google Drive

N/A
0 Ratings
5.0
50%
10 Ratings

Device sync

N/A
0 Ratings
5.7
57%
22 Ratings

Attribute Ratings

  • Cisco Jabber is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

4.9

Stride, from Atlassian (discontinued)

49%
3 Ratings
8.1

Cisco Jabber

81%
163 Ratings

Likelihood to Renew

Stride, from Atlassian (discontinued)

N/A
0 Ratings
5.6

Cisco Jabber

56%
6 Ratings

Usability

Stride, from Atlassian (discontinued)

N/A
0 Ratings
9.0

Cisco Jabber

90%
8 Ratings

Support Rating

Stride, from Atlassian (discontinued)

N/A
0 Ratings
7.9

Cisco Jabber

79%
24 Ratings

Likelihood to Recommend

Atlassian

Stride works well for those looking for just a communication tool. However, there are a lot of similar programs out there that offer more interesting features without being overwhelming. The simplicity works for and against Stride. Smaller groups would find Stride useful, especially if they are not concerned with the public rooms
Read full review

Cisco

Suitable for various situations. Making and receiving calls. Validation of the presence of collaborators before contacting. File sharing and remote access. Exchange of messages. Use via MRA that is, without VPN. Fantastic. It can be used in companies of different sizes and branches. And on various devices such as Android, iPhone, Windows, and Tablet. as a negative scenario, I only point out the fact that it is difficult to work in a chat group, as this is very complex in configuration and operation. But this comment of mine is like support. As a user, if this feature is configured, that would be great.
Read full review

Pros

Atlassian

  • Stride is great as a chat tool with your team members online.
  • Stride allows us to share documents and files with one another.
Read full review

Cisco

  • Easy connection with internal and external colleagues via syncing with Outlook contacts.
  • Single Number Reach (SNR) enables connectivity and consistent contact number in any geographic location, which is great during business travel.
  • Great compatibility with a headset or other Bluetooth devices. Retains all functionality of an office phone but eliminates the need for transporting hardware equipment.
Read full review

Cons

Atlassian

  • Dark theme would be nice
  • Better integrations to 1 on 1 chats, some software only works in group/room chat
  • Platform is going away in a few months, so letting it run longer would be nice.
Read full review

Cisco

  • Stability depends on internet connection more than it needs to
  • Using different tools for almost the same purpose(collaboration) is not user-friendly. Maybe a super product combining WebEx and Jabber features could be an option.
  • Expensive pricing and pricing model for big organizations (per license)
Read full review

Pricing Details

Stride, from Atlassian (discontinued)

Starting Price

Editions & Modules

Stride, from Atlassian (discontinued) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Stride Free includes: Unlimited users Unlimited group chat rooms Unlimited direct messaging Built-in collaboration tools (Actions & Decisions) File sharing & 5GB storage 10 apps or bots Message history up to 25K messages Stride Meetings Unlimited 1-1 and group video meetings Desktop, mobile, and phone dial-in access Stride Standard includes: Unlimited users Unlimited group chat rooms Unlimited direct messaging Built-in collaboration tools (Actions & Decisions) Unlimited file sharing & storage Unlimited apps and bots Unlimited message history Stride Meetings Unlimited 1-1 and group video meetings Desktop, mobile, and phone dial-in access Screen sharing Remote desktop control Outbound calls

    Cisco Jabber

    Starting Price

    $50 Per License

    Editions & Modules

    Cisco Jabber editions and modules pricing
    EditionModules
    Jabber for Desktop$50.001

    Footnotes

    1. Per License

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    Likelihood to Renew

    Atlassian

    No answers on this topic

    Cisco

    I don’t have access to video features.) In an age when our smartphones
    do everything but call our friends, family, or clients, it’s refreshing
    to have a desktop app that can make calls in the smartphone’s place. It
    seems appropriate in a time when we’re all worried about the robots
    rising and taking over the world. Why not transfer the functionality of a
    telephone to the same computer where we program those world-dominating
    robots? It’s practical. Cisco Jabber takes the classic idea of making
    calls with a phone and puts it in the same place where we spend most of
    our worktime. This frees up desk space, as well as keeps the smartphone
    available for what it was invented to do: take Instagram photos. Not to
    mention, because it has its own number, it makes it easier to contact
    clients without having to give them your personal phone number. Need to
    make a call, but you don’t want to share your home phone? Cisco Jabber
    makes that easy. And best of all, because you call through your
    computer, all you need is a microphone to speak and speakers to listen,
    and you never have to pick up the phone at all. If you hate having
    sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
    have access to phone features only, and Cisco Jabber has more available
    that I can’t use, I can see where it may also be a pro for business
    owners that Cisco apparently allows custom features availability for
    users, depending on roles.
    Read full review

    Usability

    Atlassian

    No answers on this topic

    Cisco

    There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
    Read full review

    Support Rating

    Atlassian

    No answers on this topic

    Cisco

    Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
    Read full review

    Alternatives Considered

    Atlassian

    Stride falls short in almost every regard. While Stride is affordable, Slack and Ryver offer vital integrations that increase efficiency and are more enjoyable for employees to use. The features of Slack and Ryver that add personalization of chat (private vs. public) also add a layer of efficiency and flexibility that are hard to pass up for the simplicity and affordability of Stride.
    Read full review

    Cisco

    In terms of general communication, it stacks up better as you can use your account on pc or mobile(great for people who are not 100% of the time in front of their desk or running errands), [and it's] not a pain to set this up on your mobile device compared to competitors.
    Read full review

    Return on Investment

    Atlassian

    • Stride helps with keeping your email inbox cleaner and more organized. More conversational messages can be done through Stride leaving our emails less cluttered and finding emails easier.
    • Stride assists with keeping a record of all your past conversations with all team members. Referring to previous communications help us keep track of current statuses of projects.
    • Stride helps us keep track of documents we've shared in the past with the team and retrieve them if we need to refer back to them later.
    Read full review

    Cisco

    • Its a tool that provides enhanced customer service capability to our user community. The users are able remain available while working in almost any location.
    • More work gets done when people can collaborate and communicate better. Our efficiency is increasing as we continue to roll out the application to our user community.
    Read full review

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