What users are saying about
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 4.8 out of 100
Based on 6 reviews and ratings
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.5 out of 100
Based on 12 reviews and ratings
Feature Set Ratings
Project Management
8.0
Stride, from Atlassian (discontinued)
80%
JivoChat
Feature Set Not Supported
N/A
Stride, from Atlassian (discontinued) ranks higher in 2/2 features
Stride, from Atlassian (discontinued) ranks higher in 2/2 features
Mobile Access
9.0
90%
2 Ratings
N/A
0 Ratings
Search
6.9
69%
3 Ratings
N/A
0 Ratings
Attribute Ratings
- JivoChat is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
4.9
Stride, from Atlassian (discontinued)
49%
3 Ratings
9.0
JivoChat
90%
3 Ratings
Likelihood to Recommend
Stride, from Atlassian (discontinued)
Stride works well for those looking for just a communication tool. However, there are a lot of similar programs out there that offer more interesting features without being overwhelming. The simplicity works for and against Stride. Smaller groups would find Stride useful, especially if they are not concerned with the public rooms
Inbound Marketing Coordinator
Orbis EducationEducation Management, 201-500 employees
JivoChat
JivoChat makes it really easy to communicate with customers. It is best for small and medium sales and customer support teams. The team members can even communicate between each other, so it has a use case outside of client facing communication. It has convenient (yet minimal) CRM features. It's a bit overkill for individual website owners, but definitely one of the best Chat Apps out there for teams.
Brand Designer | UI, UX & Visual Designer
WhiteX.DesignDesign, 1-10 employees
Pros
Stride, from Atlassian (discontinued)
- Stride is great as a chat tool with your team members online.
- Stride allows us to share documents and files with one another.

Verified User
Employee in Marketing
Education Management Company, 201-500 employeesJivoChat
- JivoChat has changed the digital world with its ability to conduct video conferences and the video is without any blur and the configuration rate is awesome.
- Thousands of users can use this application at once and there is also a segment-based transmission and it won’t disappoint us anymore.
- Its features are concerned this application is the power solution of each and every video conference.
Digital support officer
HM Courts & Tribunals Service (HMCTS)Government Administration, 10,001+ employees
Cons
Stride, from Atlassian (discontinued)
- Dark theme would be nice
- Better integrations to 1 on 1 chats, some software only works in group/room chat
- Platform is going away in a few months, so letting it run longer would be nice.
Digital Marketing Analyst
Orbis EducationEducation Management, 51-200 employees
JivoChat
- Sales
- service costumer
- call center

Verified User
Administrative Assistant in Social Media
Government Relations Company, 1001-5000 employeesPricing Details
Stride, from Atlassian (discontinued)
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—JivoChat
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Alternatives Considered
Stride, from Atlassian (discontinued)
Stride falls short in almost every regard. While Stride is affordable, Slack and Ryver offer vital integrations that increase efficiency and are more enjoyable for employees to use. The features of Slack and Ryver that add personalization of chat (private vs. public) also add a layer of efficiency and flexibility that are hard to pass up for the simplicity and affordability of Stride.
Inbound Marketing Coordinator
Orbis EducationEducation Management, 201-500 employees
JivoChat
We've used Gist for the same purpose, but the integration with communications channels were lacking. There was no WhatsApp integration or Facebook Messenger integration at the time we used it. The notification system wasn't effective. We've missed lots of client messages, which were basically missed sales opportunities. The live chat widget for the website made the loading speeds very long which resulted in bad performance metric scores. JivoChat looks like it's a good solution for all these.
Brand Designer | UI, UX & Visual Designer
WhiteX.DesignDesign, 1-10 employees
Return on Investment
Stride, from Atlassian (discontinued)
- Stride helps with keeping your email inbox cleaner and more organized. More conversational messages can be done through Stride leaving our emails less cluttered and finding emails easier.
- Stride assists with keeping a record of all your past conversations with all team members. Referring to previous communications help us keep track of current statuses of projects.
- Stride helps us keep track of documents we've shared in the past with the team and retrieve them if we need to refer back to them later.

Verified User
Employee in Marketing
Education Management Company, 201-500 employeesJivoChat
- JivoChat is important in promoting the online learning session.
- Online learning was never easy before using this application and live streaming is much more feasible than any other thing.
- We can’t place the call with a huge group that’s why to read the instruction before using this application and install the tool with the complete network coverage.
Digital support officer
HM Courts & Tribunals Service (HMCTS)Government Administration, 10,001+ employees