6 Ratings
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Score 4.8 out of 100
5 Ratings
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Score 10 out of 100

Feature Set Ratings

    Project Management

    8.0

    Stride, from Atlassian (discontinued)

    80%

    Personify Community

    Feature Set Not Supported
    N/A
    Stride, from Atlassian (discontinued) ranks higher in 2/2 features

    Mobile Access

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Search

    6.9
    69%
    3 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Personify Community is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    4.9

    Stride, from Atlassian (discontinued)

    49%
    3 Ratings
    9.1

    Personify Community

    91%
    3 Ratings

    Likelihood to Renew

    Stride, from Atlassian (discontinued)

    N/A
    0 Ratings
    9.1

    Personify Community

    91%
    3 Ratings

    Usability

    Stride, from Atlassian (discontinued)

    N/A
    0 Ratings
    9.1

    Personify Community

    91%
    1 Rating

    Availability

    Stride, from Atlassian (discontinued)

    N/A
    0 Ratings
    9.1

    Personify Community

    91%
    2 Ratings

    Performance

    Stride, from Atlassian (discontinued)

    N/A
    0 Ratings
    9.1

    Personify Community

    91%
    2 Ratings

    Support Rating

    Stride, from Atlassian (discontinued)

    N/A
    0 Ratings
    9.1

    Personify Community

    91%
    2 Ratings

    In-Person Training

    Stride, from Atlassian (discontinued)

    N/A
    0 Ratings
    9.1

    Personify Community

    91%
    1 Rating

    Online Training

    Stride, from Atlassian (discontinued)

    N/A
    0 Ratings
    8.2

    Personify Community

    82%
    1 Rating

    Implementation Rating

    Stride, from Atlassian (discontinued)

    N/A
    0 Ratings
    9.1

    Personify Community

    91%
    2 Ratings

    Likelihood to Recommend

    Atlassian

    Stride works well for those looking for just a communication tool. However, there are a lot of similar programs out there that offer more interesting features without being overwhelming. The simplicity works for and against Stride. Smaller groups would find Stride useful, especially if they are not concerned with the public rooms
    Read full review

    Personify Corp

    You can tell from the CEO and all staff that this is a very competent company that wants you to succeed with integrity. There is a strong
    support and services team that works collaboratively with us to make
    sure we are always getting what we need. They provide
    24x7 emergency support, online ticket support, email support, a client
    community, and the ability to call and talk to the same account manager or
    community consultant every time (I even have Mariano's skype and he replies on weekends!). They recently launched a client community - so they are now even practicing what they preach. Our questions in the client community are always answered quickly.
    Read full review

    Pros

    Atlassian

    • Stride is great as a chat tool with your team members online.
    • Stride allows us to share documents and files with one another.
    Read full review

    Personify Corp

    • It's easy to use. The admin panel has a number of drag and drop options to modify the experience
    • Flexibility. There are a large number of standard block features that can be added to areas. In addition, each dynamic block as a number of settings that allow you to tailor the experience you want to create. You can do this without being a programmer.
    • Personalization. There are good tools that allow you to personalize the experience based on whether users are logged in or not, whether they are in particular segments (which we can create) or recommendations based on information the user has provided about themselves.
    • Mobile. Small World Labs has a really great way of doing mobile. They give you a drag and drop interface for designing the mobile environment so there is a lot of flexibility with this. We are currently turning this module on.
    Read full review

    Cons

    Atlassian

    • Dark theme would be nice
    • Better integrations to 1 on 1 chats, some software only works in group/room chat
    • Platform is going away in a few months, so letting it run longer would be nice.
    Read full review

    Personify Corp

    • Integration with our Association Management System (AMS) didn't go as smoothly as I had wished. Having said that all of the issues with that integration have been addressed.
    • Because the platform is updated so frequently you need to stay on top of what is available to you and your end users or you may miss out on key functionality releases.
    Read full review

    Pricing Details

    Stride, from Atlassian (discontinued)

    Starting Price

    Editions & Modules

    Stride, from Atlassian (discontinued) editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Stride Free includes: Unlimited users Unlimited group chat rooms Unlimited direct messaging Built-in collaboration tools (Actions & Decisions) File sharing & 5GB storage 10 apps or bots Message history up to 25K messages Stride Meetings Unlimited 1-1 and group video meetings Desktop, mobile, and phone dial-in access Stride Standard includes: Unlimited users Unlimited group chat rooms Unlimited direct messaging Built-in collaboration tools (Actions & Decisions) Unlimited file sharing & storage Unlimited apps and bots Unlimited message history Stride Meetings Unlimited 1-1 and group video meetings Desktop, mobile, and phone dial-in access Screen sharing Remote desktop control Outbound calls

      Personify Community

      Starting Price

      Editions & Modules

      Personify Community editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        Atlassian

        No answers on this topic

        Personify Corp

        From the first conversation and beyond, it has been a pleasure working with Small World Labs. Their staff are genuinely interested in understanding our business and our goals, and actively make recommendation on continued improvement and long-term strategy. All of their staff demonstrate a clear understanding of the product and when to expect new features. Furthermore, their CEO, Michael Wilson, is more than competent and has proven to be an industry expert. He understands both the technical side and the community strategy side of the business. In fact, we have already initiated a project to build a second community with Small World Labs for a separate business unit
        Read full review

        Usability

        Atlassian

        No answers on this topic

        Personify Corp

        There are a multitude of options to configure the exact user experience you want and what you want to emphasize.
        Read full review

        Reliability and Availability

        Atlassian

        No answers on this topic

        Personify Corp

        Uptime has never been an issue.
        Read full review

        Performance

        Atlassian

        No answers on this topic

        Personify Corp

        Speed is not an issue.
        Read full review

        Support Rating

        Atlassian

        No answers on this topic

        Personify Corp

        The people at Small World Labs are very accessible. I can email, open a ticket, or call and they are there. I'd also point out that senior management is quite available too. We frequently have talks about potential strategies and new things we might be doing, which is great. I think the whole organization genuinely likes what they do and likes helping us succeed.
        Read full review

        In-Person Training

        Atlassian

        No answers on this topic

        Personify Corp

        In-person training is more ad-hoc based on if they are traveling to you or you are going to visit them. I imagine that if I paid for in-person training that it would be set up as well, but I've just used the standard training that comes with the initial set up and ongoing support.
        Read full review

        Online Training

        Atlassian

        No answers on this topic

        Personify Corp

        Online training is through online webinar & how-to posts and videos in the client community.
        Read full review

        Implementation Rating

        Atlassian

        No answers on this topic

        Personify Corp

        We had staff turnover at our own organization during the implementation. We were able to get the community up and live in a good timeframe even though that happened and we had to switch some people around for managing the project on our side.
        Read full review

        Alternatives Considered

        Atlassian

        Stride falls short in almost every regard. While Stride is affordable, Slack and Ryver offer vital integrations that increase efficiency and are more enjoyable for employees to use. The features of Slack and Ryver that add personalization of chat (private vs. public) also add a layer of efficiency and flexibility that are hard to pass up for the simplicity and affordability of Stride.
        Read full review

        Personify Corp

        We evaluated a few different community platform vendors over the course of a couple of months. I believe we also evaluated Jive, Lithium, KickApps, and Powered.
        Read full review

        Return on Investment

        Atlassian

        • Stride helps with keeping your email inbox cleaner and more organized. More conversational messages can be done through Stride leaving our emails less cluttered and finding emails easier.
        • Stride assists with keeping a record of all your past conversations with all team members. Referring to previous communications help us keep track of current statuses of projects.
        • Stride helps us keep track of documents we've shared in the past with the team and retrieve them if we need to refer back to them later.
        Read full review

        Personify Corp

        • Our community has been very active since the re-launch of our site. Have seen some increases in member engagement.
        • Feedback from our membership has been nothing but positive since we transitioned off of our older Sharepoint community. Look and feel and ease of use have been real pluses for our members.
        • Having the Small World Labs community is allowing us to be more creative with the way we integrate our community into all aspects of our online presence, web-site, social media, etc.
        Read full review

        Screenshots

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