6 Ratings
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Score 4.8 out of 100
12 Ratings
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Score 9.2 out of 100

Feature Set Ratings

    Project Management

    8.0

    Stride, from Atlassian (discontinued)

    80%

    Verint Community (Telligent)

    Feature Set Not Supported
    N/A
    Stride, from Atlassian (discontinued) ranks higher in 2/2 features

    Mobile Access

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Search

    6.9
    69%
    3 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Verint Community (Telligent) is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    4.9

    Stride, from Atlassian (discontinued)

    49%
    3 Ratings
    8.8

    Verint Community (Telligent)

    88%
    6 Ratings

    Likelihood to Renew

    Stride, from Atlassian (discontinued)

    N/A
    0 Ratings
    10.0

    Verint Community (Telligent)

    100%
    1 Rating

    Usability

    Stride, from Atlassian (discontinued)

    N/A
    0 Ratings
    8.7

    Verint Community (Telligent)

    87%
    5 Ratings

    Support Rating

    Stride, from Atlassian (discontinued)

    N/A
    0 Ratings
    8.3

    Verint Community (Telligent)

    83%
    5 Ratings

    Likelihood to Recommend

    Stride, from Atlassian (discontinued)

    Stride works well for those looking for just a communication tool. However, there are a lot of similar programs out there that offer more interesting features without being overwhelming. The simplicity works for and against Stride. Smaller groups would find Stride useful, especially if they are not concerned with the public rooms
    Megan Lemons | TrustRadius Reviewer

    Verint Community (Telligent)

    It is appropriate for relatively advanced external online community teams that have a clear sense of what they want to build. If you have a development team, this is the online community platform for you! It is much more flexible than other platforms. It is an excellent replacement for Jive-x external online communities (you can almost lift and shift). I would not recommend it for internal, employee social intranets or enterprise social networks because it doesn't have the file collaboration functionality and doesn't integrate with Microsoft 365 or Google Enterprise.
    Anonymous | TrustRadius Reviewer

    Pros

    Stride, from Atlassian (discontinued)

    • Stride is great as a chat tool with your team members online.
    • Stride allows us to share documents and files with one another.
    Anonymous | TrustRadius Reviewer

    Verint Community (Telligent)

    • Intuitive interface that has been well received by a wide range of employees.
    • Ridiculously impressive moderation tools that have allowed a small community team to scale.
    • Strong analytics that allow community staff and stakeholders to make intelligent decisions backed by data.
    • Very strong search. Not quite Google good, but one of the best in platform searches encountered.
    • Out of the box interface is excellent and requires little customization to get going.
    Anonymous | TrustRadius Reviewer

    Cons

    Stride, from Atlassian (discontinued)

    • Dark theme would be nice
    • Better integrations to 1 on 1 chats, some software only works in group/room chat
    • Platform is going away in a few months, so letting it run longer would be nice.
    Benjamin Hale | TrustRadius Reviewer

    Verint Community (Telligent)

    • Analytics - while the big general questions can get answered, the details of utilization remain a mystery. More robust, refined and accurate analytics would be really beneficial.
    • Slack integration would be ideal.
    • Content display is not easily configurable. A better ability to design attractive content, do pull quotes etc. would truly enhance the platform.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Stride, from Atlassian (discontinued)

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Verint Community (Telligent)

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    Likelihood to Renew

    Stride, from Atlassian (discontinued)

    No score
    No answers yet
    No answers on this topic

    Verint Community (Telligent)

    Verint Community (Telligent) 10.0
    Based on 1 answer
    I am not part of this decision making process, but I did provide positive feedback to the decision making board.
    Amy Hicks | TrustRadius Reviewer

    Usability

    Stride, from Atlassian (discontinued)

    No score
    No answers yet
    No answers on this topic

    Verint Community (Telligent)

    Verint Community (Telligent) 8.7
    Based on 5 answers
    When we migrated many of our members did not even realize we had done so. The platform is easy to navigate for end users with intuitive CTA buttons. Community managers will be able to pick up the admin console quite quickly. The admin panel is laid out in a logical manner and there is a wealth of documentation on the Telligent community for the admin functions and API.
    Lisa Allison | TrustRadius Reviewer

    Support Rating

    Stride, from Atlassian (discontinued)

    No score
    No answers yet
    No answers on this topic

    Verint Community (Telligent)

    Verint Community (Telligent) 8.3
    Based on 5 answers
    So far so good. We also worked with Social Edge Consulting to enable our Verint Community and would highly recommend their services
    JJ Janikis | TrustRadius Reviewer

    Alternatives Considered

    Stride, from Atlassian (discontinued)

    Stride falls short in almost every regard. While Stride is affordable, Slack and Ryver offer vital integrations that increase efficiency and are more enjoyable for employees to use. The features of Slack and Ryver that add personalization of chat (private vs. public) also add a layer of efficiency and flexibility that are hard to pass up for the simplicity and affordability of Stride.
    Megan Lemons | TrustRadius Reviewer

    Verint Community (Telligent)

    We chose Verint because we are building a technical ecosystem of various technology platforms and needed an online community platform that would allow flexibility and scale as we grow. The open API was a big factor in the decision. We liked the pricing model and as our community grows, the cost will not be prohibitive
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Stride, from Atlassian (discontinued)

    • Stride helps with keeping your email inbox cleaner and more organized. More conversational messages can be done through Stride leaving our emails less cluttered and finding emails easier.
    • Stride assists with keeping a record of all your past conversations with all team members. Referring to previous communications help us keep track of current statuses of projects.
    • Stride helps us keep track of documents we've shared in the past with the team and retrieve them if we need to refer back to them later.
    Anonymous | TrustRadius Reviewer

    Verint Community (Telligent)

    • Helps us capture information better and share widely.
    • Accelerate best practices.
    • Increases find ability of information and people.
    • Saves time.
    • Reduces support costs.
    • Helps us reach out strategic objectives & maintain competitive advantage.
    Anonymous | TrustRadius Reviewer

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