Atlassian Stride (discontinued) vs. Vision Helpdesk
Atlassian Stride (discontinued) vs. Vision Helpdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Atlassian Stride (discontinued) | N/A | Atlassian has discontinued Stride. Users are being migrated to Slack. | N/A | |
Vision Helpdesk | Small Businesses (1-50 employees) | Vision Helpdesk, which started in 2005 as a simple help desk software has evolved into three customer service and IT support management tools. Help Desk Software - A multi-channel help desk software that allows users to manage customer communication across various channels like email, web portals, chat, phone, and API. Satellite Help Desk Software - A multi-company/brand/product help desk software that allows users to manage support for multiple companies in place.… | $8 per month |
Atlassian Stride (discontinued) | Vision Helpdesk | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Stride Free includes: Unlimited users Unlimited group chat rooms Unlimited direct messaging Built-in collaboration tools (Actions & Decisions) File sharing & 5GB storage 10 apps or bots Message history up to 25K messages Stride Meetings Unlimited 1-1 and group video meetings Desktop, mobile, and phone dial-in access Stride Standard includes: Unlimited users Unlimited group chat rooms Unlimited direct messaging Built-in collaboration tools (Actions & Decisions) Unlimited file sharing & storage Unlimited apps and bots Unlimited message history Stride Meetings Unlimited 1-1 and group video meetings Desktop, mobile, and phone dial-in access Screen sharing Remote desktop control Outbound calls | — | ||||||||||||||
More Pricing Information |
Atlassian Stride (discontinued) | Vision Helpdesk | |
---|---|---|
Top Pros | ||
Top Cons |
|
|
Atlassian Stride (discontinued) | Vision Helpdesk | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Project Management |
| |||||||||||||||
Incident and problem management |
| |||||||||||||||
Self Help Community |
| |||||||||||||||
Multi-Channel Help |
|
Atlassian Stride (discontinued) | Vision Helpdesk | |
---|---|---|
Small Businesses | Stackby Score 9.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Troop Messenger Score 9.7 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | HCL Connections Score 9.0 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Atlassian Stride (discontinued) | Vision Helpdesk | |
---|---|---|
Likelihood to Recommend | 4.9 (3 ratings) | 5.0 (4 ratings) |
Likelihood to Renew | - (0 ratings) | 9.1 (1 ratings) |
Usability | - (0 ratings) | 8.2 (1 ratings) |
Support Rating | - (0 ratings) | 6.0 (2 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (1 ratings) |
Atlassian Stride (discontinued) | Vision Helpdesk | |
---|---|---|
Likelihood to Recommend | Atlassian | Vision Helpdesk |
Pros | Atlassian | Vision Helpdesk |
Cons | Atlassian | Vision Helpdesk |
Likelihood to Renew | Atlassian No answers on this topic | Vision Helpdesk |
Usability | Atlassian No answers on this topic | Vision Helpdesk |
Support Rating | Atlassian No answers on this topic | Vision Helpdesk |
Alternatives Considered | Atlassian | Vision Helpdesk |
Return on Investment | Atlassian | Vision Helpdesk |
ScreenShots | Vision Helpdesk Screenshots |