6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 4.8 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.1 out of 100

Feature Set Ratings

    Project Management

    8.0

    Stride, from Atlassian (discontinued)

    80%

    WixAnswers.com

    Feature Set Not Supported
    N/A
    Stride, from Atlassian (discontinued) ranks higher in 2/2 features

    Mobile Access

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Search

    6.9
    69%
    3 Ratings
    N/A
    0 Ratings

    Self Help Community

    Stride, from Atlassian (discontinued)

    Feature Set Not Supported
    N/A
    9.1

    WixAnswers.com

    91%
    WixAnswers.com ranks higher in 1/1 features

    External knowledge base

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Attribute Ratings

    • WixAnswers.com is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    4.9

    Stride, from Atlassian (discontinued)

    49%
    3 Ratings
    7.3

    WixAnswers.com

    73%
    1 Rating

    Likelihood to Recommend

    Stride, from Atlassian (discontinued)

    Stride works well for those looking for just a communication tool. However, there are a lot of similar programs out there that offer more interesting features without being overwhelming. The simplicity works for and against Stride. Smaller groups would find Stride useful, especially if they are not concerned with the public rooms
    Megan Lemons | TrustRadius Reviewer

    WixAnswers.com

    We only use it for the online knowledge base, so I can't speak to the rest of the functionality. However, building out the knowledge base works very well and is quick and easy to use.
    Darren VanderVort, CSPO | TrustRadius Reviewer

    Pros

    Stride, from Atlassian (discontinued)

    • Stride is great as a chat tool with your team members online.
    • Stride allows us to share documents and files with one another.
    Anonymous | TrustRadius Reviewer

    WixAnswers.com

    • Usability - very easy to set up, brand, configure and continue to add new articles ongoing
    • Localization - Connecting with Crowding allows to easily localize articles using AI
    • Article creation - very simple, easy to build, organize and publish.
    Darren VanderVort, CSPO | TrustRadius Reviewer

    Cons

    Stride, from Atlassian (discontinued)

    • Dark theme would be nice
    • Better integrations to 1 on 1 chats, some software only works in group/room chat
    • Platform is going away in a few months, so letting it run longer would be nice.
    Benjamin Hale | TrustRadius Reviewer

    WixAnswers.com

    • Localization - Although this works with crowdin integration, really would be great if it was all built in and more seamless.
    • Insights - very limited reporting, only goes back around 90 days.
    • New features - I haven't really seen any new features or functionality in the 2+ years I've been using it.
    Darren VanderVort, CSPO | TrustRadius Reviewer

    Pricing Details

    Stride, from Atlassian (discontinued)

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Stride, from Atlassian (discontinued) Editions & Modules

    Additional Pricing Details
    Stride Free includes: Unlimited users Unlimited group chat rooms Unlimited direct messaging Built-in collaboration tools (Actions & Decisions) File sharing & 5GB storage 10 apps or bots Message history up to 25K messages Stride Meetings Unlimited 1-1 and group video meetings Desktop, mobile, and phone dial-in access Stride Standard includes: Unlimited users Unlimited group chat rooms Unlimited direct messaging Built-in collaboration tools (Actions & Decisions) Unlimited file sharing & storage Unlimited apps and bots Unlimited message history Stride Meetings Unlimited 1-1 and group video meetings Desktop, mobile, and phone dial-in access Screen sharing Remote desktop control Outbound calls

    WixAnswers.com

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Optional
    $80

    Starting Price

    $24 per agent / per month

    WixAnswers.com Editions & Modules

    Edition
    Self Service$241
    Multi-Channel$601
    Unlimited$801
    Call Center$561
    1. per agent / per month
    Additional Pricing Details
    The unlimited package ($80/month per user) includes all support channels in one platform.

    Alternatives Considered

    Stride, from Atlassian (discontinued)

    Stride falls short in almost every regard. While Stride is affordable, Slack and Ryver offer vital integrations that increase efficiency and are more enjoyable for employees to use. The features of Slack and Ryver that add personalization of chat (private vs. public) also add a layer of efficiency and flexibility that are hard to pass up for the simplicity and affordability of Stride.
    Megan Lemons | TrustRadius Reviewer

    WixAnswers.com

    We ultimately selected Wix Answers for the price and that we could localize the platform and articles. WIth WixAnswers the cost is based on users, since our users were low the price was very economical for our needs.
    Darren VanderVort, CSPO | TrustRadius Reviewer

    Return on Investment

    Stride, from Atlassian (discontinued)

    • Stride helps with keeping your email inbox cleaner and more organized. More conversational messages can be done through Stride leaving our emails less cluttered and finding emails easier.
    • Stride assists with keeping a record of all your past conversations with all team members. Referring to previous communications help us keep track of current statuses of projects.
    • Stride helps us keep track of documents we've shared in the past with the team and retrieve them if we need to refer back to them later.
    Anonymous | TrustRadius Reviewer

    WixAnswers.com

    • Online knowledge base was critical for our platform. With the price that we pay for this service, it more than pays for itself.
    Darren VanderVort, CSPO | TrustRadius Reviewer

    Screenshots

    Add comparison