What users are saying about
5 Ratings
13 Ratings
5 Ratings
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Score 6.4 out of 100
13 Ratings
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Score 7.5 out of 100

Feature Set Ratings

    Content Creation

    10.0

    AtomicWriter

    100%

    MadCap Software

    Feature Set Not Supported
    N/A
    AtomicWriter ranks higher in 5/5 features

    Ideation

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Approval workflows

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Content collaboration

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Content calendar

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Network for content licensing/production

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Content Publishing

    9.4

    AtomicWriter

    94%

    MadCap Software

    Feature Set Not Supported
    N/A
    AtomicWriter ranks higher in 5/5 features

    Content hub

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Forms / Gated content

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Embedded CTAs

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Content distribution

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Content automation

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Content Reporting & Analytics

    8.2

    AtomicWriter

    82%

    MadCap Software

    Feature Set Not Supported
    N/A
    AtomicWriter ranks higher in 5/5 features

    Audience profiling and targeting

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Closed-loop tracking and reporting

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Content performance analytics

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Campaign optimization dashboard

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Competitive analytics

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • AtomicWriter is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    10.0

    AtomicWriter

    100%
    1 Rating
    6.7

    MadCap Software

    67%
    4 Ratings

    Usability

    AtomicWriter

    N/A
    0 Ratings
    3.0

    MadCap Software

    30%
    1 Rating

    Likelihood to Recommend

    Atomic Reach

    AtomicWriter is especially suitable for blog writing and for this type of work. It also gives different formats and restructures it with a great view. I think that's it.
    Read full review

    MadCap Software

    MadCap Flare has its problems, but it serves our team well as an authoring software. This would not be the case if we needed to regularly collaborate on articles, as Flare is prone to conflict issues when another person dares to breathe near an open topic. When working individually, though, it's fine. I'd love to see improvements to design, performance, and stability, but Flare remains one of the best softwares on the market for our needs as an authoring team. MadCap Central is well-suited to internal reviewing when every member is comfortable with Flare (the errors it tends to introduce set aside). SMEs, though, tend to find it hard to use. It's cluttered, some styles don't render, and it just seems like a failed attempt to reproduce Google Docs. I'd love to see improvements there, to help get our SMEs to want to use Central.
    Read full review

    Pros

    Atomic Reach

    • Makes my writing awesome.
    • Restructures it.
    • Gives me different writing formats.
    Read full review

    MadCap Software

    • Snippets, variables, and conditioning are all good
    • Once you set it up, updating Help websites is easy.
    Read full review

    Cons

    Atomic Reach

    • Nothing too bad.
    • Needs more features.
    • Should be less expensive.
    Read full review

    MadCap Software

    • The software is often quite buggy, and certain bugs seem to date back nearly a decade and still persist.
    • Customizing shortcuts is often an ordeal.
    Read full review

    Pricing Details

    AtomicWriter

    Starting Price

    $0

    Editions & Modules

    AtomicWriter editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      MadCap Software

      Starting Price

      $167 per month

      Editions & Modules

      MadCap Software editions and modules pricing
      EditionModules
      MadCap Flare19991
      MadCap Central15002
      MadCap AMS29993

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Includes a 12-month Platinum-level Maintenance Plan.

      Usability

      Atomic Reach

      No answers on this topic

      MadCap Software

      MadCap Flare is in desperate need of an overall redesign. It relies heavily on dozens and dozens of tiny buttons that contain dozens of nested features. Clicking the wrong button can cause your software to freeze and crash. Building targets can be an absolute mystery, as far as all the files involved. It also has a tendency to freeze and crash. There's typically a huge learning curve for new hires who've never used it--nothing is intuitive.
      Read full review

      Alternatives Considered

      Atomic Reach

      No answers on this topic

      MadCap Software

      I wish Google Docs would work for our purposes, but it doesn't have a lot of the technical writing features we need. Using Google Docs would make reviewing and edits much much quicker, but we need MadCap to house all our documents for our Help website.
      Read full review

      Return on Investment

      Atomic Reach

      • Nothing at all
      • -
      • -
      Read full review

      MadCap Software

      • Saves time by offering a way to sync documents with other teammates.
      • Often requires time to troubleshoot random errors or bugs that pop up with seemingly no cause.
      Read full review

      Screenshots

      Add comparison