What users are saying about
3 Ratings
3 Ratings
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Score 7.3 out of 100
8 Ratings
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Score 6.8 out of 100

Likelihood to Recommend

AtomicWriter

AtomicWriter is especially suitable for blog writing and for this type of work. It also gives different formats and restructures it with a great view. I think that's it.
Anonymous | TrustRadius Reviewer

MadCap Software

MadCap Flare has its problems, but it serves our team well as an authoring software. This would not be the case if we needed to regularly collaborate on articles, as Flare is prone to conflict issues when another person dares to breathe near an open topic. When working individually, though, it's fine. I'd love to see improvements to design, performance, and stability, but Flare remains one of the best softwares on the market for our needs as an authoring team. MadCap Central is well-suited to internal reviewing when every member is comfortable with Flare (the errors it tends to introduce set aside). SMEs, though, tend to find it hard to use. It's cluttered, some styles don't render, and it just seems like a failed attempt to reproduce Google Docs. I'd love to see improvements there, to help get our SMEs to want to use Central.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Content Creation

AtomicWriter
10.0
MadCap Software
Ideation
AtomicWriter
10.0
MadCap Software
Approval workflows
AtomicWriter
10.0
MadCap Software
Content collaboration
AtomicWriter
10.0
MadCap Software
Content calendar
AtomicWriter
10.0
MadCap Software
Network for content licensing/production
AtomicWriter
10.0
MadCap Software

Content Publishing

AtomicWriter
9.4
MadCap Software
Content hub
AtomicWriter
10.0
MadCap Software
Forms / Gated content
AtomicWriter
10.0
MadCap Software
Embedded CTAs
AtomicWriter
10.0
MadCap Software
Content distribution
AtomicWriter
9.0
MadCap Software
Content automation
AtomicWriter
8.0
MadCap Software

Content Reporting & Analytics

AtomicWriter
8.2
MadCap Software
Audience profiling and targeting
AtomicWriter
7.0
MadCap Software
Closed-loop tracking and reporting
AtomicWriter
9.0
MadCap Software
Content performance analytics
AtomicWriter
8.0
MadCap Software
Campaign optimization dashboard
AtomicWriter
9.0
MadCap Software
Competitive analytics
AtomicWriter
8.0
MadCap Software

Pros

AtomicWriter

  • Makes my writing awesome.
  • Restructures it.
  • Gives me different writing formats.
Anonymous | TrustRadius Reviewer

MadCap Software

  • Snippets, variables, and conditioning are all good
  • Once you set it up, updating Help websites is easy.
Cameron Michael Rhoads | TrustRadius Reviewer

Cons

AtomicWriter

  • Nothing too bad.
  • Needs more features.
  • Should be less expensive.
Anonymous | TrustRadius Reviewer

MadCap Software

  • The software is often quite buggy, and certain bugs seem to date back nearly a decade and still persist.
  • Customizing shortcuts is often an ordeal.
Anonymous | TrustRadius Reviewer

Usability

AtomicWriter

No score
No answers yet
No answers on this topic

MadCap Software

MadCap Software 3.0
Based on 1 answer
MadCap Flare is in desperate need of an overall redesign. It relies heavily on dozens and dozens of tiny buttons that contain dozens of nested features. Clicking the wrong button can cause your software to freeze and crash. Building targets can be an absolute mystery, as far as all the files involved. It also has a tendency to freeze and crash. There's typically a huge learning curve for new hires who've never used it--nothing is intuitive.
Anonymous | TrustRadius Reviewer

Alternatives Considered

AtomicWriter

No answers on this topic

MadCap Software

I wish Google Docs would work for our purposes, but it doesn't have a lot of the technical writing features we need. Using Google Docs would make reviewing and edits much much quicker, but we need MadCap to house all our documents for our Help website.
Cameron Michael Rhoads | TrustRadius Reviewer

Return on Investment

AtomicWriter

  • Nothing at all
  • -
  • -
Anonymous | TrustRadius Reviewer

MadCap Software

  • Saves time by offering a way to sync documents with other teammates.
  • Often requires time to troubleshoot random errors or bugs that pop up with seemingly no cause.
Anonymous | TrustRadius Reviewer

Screenshots

AtomicWriter

Pricing Details

AtomicWriter

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

MadCap Software

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

AtomicWriter
10.0
MadCap Software
5.3

Usability

AtomicWriter
MadCap Software
3.0

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