Atos Unify OpenScape Business vs. eFax Corporate

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Atos Unify OpenScape Business
Score 7.9 out of 10
N/A
OpenScape Business is a unified communications offering from Unify (formerly Siemens Enteprise Communications), combining telephony & VOIP, web & video conferencing, and messaging in one integrated platform targeted at SMBs.N/A
eFax Corporate
Score 8.0 out of 10
N/A
eFax is an encrypted cloud-based fax service that allows users to send, receive, and edit faxes online, from email, or from a mobile application. It provides users with a unique fax number attached to their email address, thereby avoiding the need to use a fax machine or print incoming faxes.N/A
Pricing
Atos Unify OpenScape BusinesseFax Corporate
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Atos Unify OpenScape BusinesseFax Corporate
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Atos Unify OpenScape BusinesseFax Corporate
Features
Atos Unify OpenScape BusinesseFax Corporate
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Atos Unify OpenScape Business
9.2
1 Ratings
14% above category average
eFax Corporate
-
Ratings
Hosted PBX9.01 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)9.01 Ratings00 Ratings
User templates10.01 Ratings00 Ratings
Call reports9.01 Ratings00 Ratings
Directory of employee names9.01 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Atos Unify OpenScape Business
9.2
1 Ratings
9% above category average
eFax Corporate
-
Ratings
Answering rules9.01 Ratings00 Ratings
Call recording8.01 Ratings00 Ratings
Call park9.01 Ratings00 Ratings
Call screening10.01 Ratings00 Ratings
Message alerts10.01 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Atos Unify OpenScape Business
9.8
1 Ratings
20% above category average
eFax Corporate
-
Ratings
Video conferencing10.01 Ratings00 Ratings
Audio conferencing10.01 Ratings00 Ratings
Video screen sharing9.01 Ratings00 Ratings
Instant messaging10.01 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Atos Unify OpenScape Business
9.0
1 Ratings
11% above category average
eFax Corporate
-
Ratings
Mobile app for iOS9.01 Ratings00 Ratings
Mobile app for Android9.01 Ratings00 Ratings
Best Alternatives
Atos Unify OpenScape BusinesseFax Corporate
Small Businesses
CloudTalk
CloudTalk
Score 7.5 out of 10

No answers on this topic

Medium-sized Companies
CloudTalk
CloudTalk
Score 7.5 out of 10
OpenText XM Fax
OpenText XM Fax
Score 10.0 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.9 out of 10
OpenText XM Fax
OpenText XM Fax
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Atos Unify OpenScape BusinesseFax Corporate
Likelihood to Recommend
10.0
(1 ratings)
10.0
(17 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
9.0
(4 ratings)
User Testimonials
Atos Unify OpenScape BusinesseFax Corporate
Likelihood to Recommend
Atos
From very small / medium / enterprise and even blue light customers - Atos/Unify will solutions fit and work.
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Consensus Cloud Solutions
For the daily faxing needs, eFax gets the job done. We get notified when the fax has been received or sent successfully, but it takes so long at times. I'm not sure if it's eFax's encryption system that is delaying the Rx/Tx time, but it needs to be improved immediately.
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Pros
Atos
  • Resilience.
  • Work from anywhere.
  • Easier to use and administrate.
  • Accommodates many environments.
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Consensus Cloud Solutions
  • The fax always goes through, there are no issues with reliability.
  • It offers a variety of features such as taking photos and saving files.
  • It can receive faxes too.
  • It can save faxes for a long time and allows you to save contacts.
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Cons
Atos
No answers on this topic
Consensus Cloud Solutions
  • The user interface could use some work, as it's a little dated looking, and it's not so simple to receive faxes, at times.
  • Administrator functions. If the user's account is locked for any reason, the administrator cannot unlock their account. It causes a lot of inconveniences.
  • Unable to see the bill. For whatever reason, eFax does not allow viewing the bill from the online portal.
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Usability
Atos
No answers on this topic
Consensus Cloud Solutions
For our logistics side of the business, we use eFax to receive orders. We are using it to transmit a variety of documents as well. It comes in handy if you really need to accept faxes.
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Support Rating
Atos
No answers on this topic
Consensus Cloud Solutions
eFax support is great. They are quick to assist you with any issue regarding eFax. I haven't had to wait long on support services or answers. During an outage seems to be when the queue times get long but on a normal day, they are quick to answer and fast on a solution.
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Alternatives Considered
Atos
Holds more than its own against the competition and consistently keeps this over time.
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Consensus Cloud Solutions
eFax is for serious business professionals and it comes with so many tools, including a free App and a desktop app, which makes it extremely easy for you and your employees to send and receive faxes. You can take a photo of a document and fax it over to someone in another state in a few minutes!
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Return on Investment
Atos
  • Overall controllable fixed license costs.
  • Flexible license model in customer control.
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Consensus Cloud Solutions
  • We were able to reduce costs by using eFax and make our faxing company-wide simpler!
  • We were able to remove a landline for faxing.
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ScreenShots