What users are saying about
3 Ratings
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Score 8 out of 100
8 Ratings
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Score 8.7 out of 100

Attribute Ratings

  • OnShift is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.5

ATOSS Staff Efficiency Suite

75%
2 Ratings
8.8

OnShift

88%
5 Ratings

Support Rating

ATOSS Staff Efficiency Suite

N/A
0 Ratings
10.0

OnShift

100%
2 Ratings

Likelihood to Recommend

ATOSS Staff Efficiency Suite

ATOSS is well suited for companies working with different work patterns and on different sites. It is also possible to block the changes for the past, which is really useful if payroll is centralized. The interfaces work with multiple systems as well. But in order to avoid having a huge database, it has to be carefully cleaned from time to time by a system admin, especially if you give access to multiple persons.
Anonymous | TrustRadius Reviewer

OnShift

OnShift is power full one to provide and calculate and analyze the data of the head account of the organization easily and fast and payroll and also absenteeism and adherence and attendance for the agents and anyone else in the organization and major the average performance of the agents as they doing and talking and ending time in chat as the AHT easily and communication method also.
mohamed el maghraby | TrustRadius Reviewer

Pros

ATOSS Staff Efficiency Suite

  • Flexibility on the configuration
  • Security role access management
Anonymous | TrustRadius Reviewer

OnShift

  • Scheduling - ease of creating, managing, modifying schedules.
  • PBJ (Payroll-Based Journal) - easy to enter numbers, download CVS file and upload to CMS.
  • Communicate to employees regarding open shifts, share open shifts with staff.
  • Send mass texts to employees as needed.
Stephanie Swap | TrustRadius Reviewer

Cons

ATOSS Staff Efficiency Suite

  • Reports are not so easy to use.
  • No document upload.
  • Some specific balances needed for our business are not easy to manage.
Anonymous | TrustRadius Reviewer

OnShift

  • Problems with app permission
  • Could be more robust
Anonymous | TrustRadius Reviewer

Pricing Details

ATOSS Staff Efficiency Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

OnShift

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Support Rating

ATOSS Staff Efficiency Suite

No score
No answers yet
No answers on this topic

OnShift

OnShift 10.0
Based on 2 answers
OnShift account managers consistently respond to emails in less than one business day and are able to address issues very quickly when they occur. Very responsive. This is critical considering integration with the payroll system (ADP).
Stephanie Swap | TrustRadius Reviewer

Alternatives Considered

ATOSS Staff Efficiency Suite

This tool is suited for any airline company and based on a market benchmark done in 2009, we selected it as it was the only software that meets our requirements.
Anonymous | TrustRadius Reviewer

OnShift

Overall the UI on OnShift its a great advantage as it will make everything more easier, since basic information to specific details on orders or events.While its only visual the design has a sooting effect as is not annoying while not being so simple, it can help to make feel the users that they are using modern tools for the job.
Anonymous | TrustRadius Reviewer

Return on Investment

ATOSS Staff Efficiency Suite

  • Less paper/Excel sheets: everything is centralized in the system
  • Time saving
  • Better communication: information is accessible faster and everywhere for the employees
Anonymous | TrustRadius Reviewer

OnShift

  • Major the performance of the agents.
  • Easily communicating with employees regarding open shifts
  • Calculating the payroll of every one of the organization
mohamed el maghraby | TrustRadius Reviewer

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