Attach vs. Chorus by ZoomInfo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Attach
Score 8.0 out of 10
N/A
Attach (acquired by Cirrus Insight in 2017) is a sales enablement platform that is designed to help sales and marketing teams manage, track and control documents across the whole buyer journey. According to the vendor, Attach allows both marketers and salespeople to understand, in real-time, the extent to which collateral is consumed and actioned by their buyers. The vendor says collateral commonly used in the sales process and in Attach includes: Sales…
$0
Chorus by ZoomInfo
Score 8.1 out of 10
N/A
Chorus by ZoomInfo is an AI-powered Conversation Intelligence platform that captures & analyzes all customer engagements across phone calls, video meetings, and email, to help teams hit their number.N/A
Pricing
AttachChorus by ZoomInfo
Editions & Modules
Free
$0.00
SOLO
$10.00
per user per month billed annually
TEAM
$30.00
per user per month billed annually
ADVANCED
>$30.00
contact us
No answers on this topic
Offerings
Pricing Offerings
AttachChorus by ZoomInfo
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
AttachChorus by ZoomInfo
Top Pros
Top Cons
Features
AttachChorus by ZoomInfo
Conversation Intelligence Software Features
Comparison of Conversation Intelligence Software Features features of Product A and Product B
Attach
-
Ratings
Chorus by ZoomInfo
8.8
1 Ratings
15% above category average
Speech-to-Text Transcription00 Ratings10.01 Ratings
Keyword Detection00 Ratings10.01 Ratings
Sentiment Analysis00 Ratings9.01 Ratings
Speaker Diarization00 Ratings5.01 Ratings
Call Recording Playback00 Ratings10.01 Ratings
Call Summarization00 Ratings10.01 Ratings
Conversion Metrics00 Ratings10.01 Ratings
Keyword Search & Retrieval00 Ratings10.01 Ratings
Call Tagging00 Ratings5.01 Ratings
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User Ratings
AttachChorus by ZoomInfo
Likelihood to Recommend
10.0
(2 ratings)
8.5
(265 ratings)
Likelihood to Renew
-
(0 ratings)
6.1
(4 ratings)
Usability
-
(0 ratings)
5.5
(6 ratings)
Support Rating
-
(0 ratings)
8.2
(3 ratings)
Implementation Rating
-
(0 ratings)
7.3
(2 ratings)
Ease of integration
-
(0 ratings)
6.8
(3 ratings)
User Testimonials
AttachChorus by ZoomInfo
Likelihood to Recommend
Cirrus Insight
Attach is great for relieving sales anxiety and wondering if someone opened your attachment. It also provides an excuse to reach back out to the prospect after they've opened the attachment.
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ZoomInfo
Chorus is well-suited for sales meetings and internal team meetings. It’s a good tool for capturing and analyzing conversations with prospects, making it easier to identify key insights and trends that can help close deals faster. It’s not the best tool for analyzing conversational data insights.
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Pros
Cirrus Insight
  • Present presentations
  • Ensure documents are reviewed
  • Prevents sharing with unauthorized readers
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ZoomInfo
  • Great job on putting the conversion metrics. It's a big help knowing our metrics in every meeting.
  • We learned what areas need to be improved and also the strength we had during that conversation.
  • It also provides the length of speech of each participants.
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Cons
Cirrus Insight
  • If you could actually send the emails from Attach, that might be helpful so you're not in two screens.
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ZoomInfo
  • The analytics around risks associated with certain words/phrases never seems to be accurate or relevant. Meaning I say things that are definitely not problematic, but they get marked that way.
  • Needs to be easier to locate certain parts of a call, maybe by a more powerful word search. This isn't a problem for 30-60 minute calls but is more challenging for longer training sessions that last 3 hours.
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Likelihood to Renew
Cirrus Insight
No answers on this topic
ZoomInfo
It's hard for me to give anything more than a 5 at this point. The primary reason is that we have only used it for a few months and I'm still getting a feel for the level of value it provides both to me and the team. In 4 or 5 months I'll have a better understanding of its value long term
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Usability
Cirrus Insight
No answers on this topic
ZoomInfo
This was sold internally as something that would help us be more efficient. I had high hopes that the speech-to-text feature would be useful for getting call notes/next steps, etc documented. But due to the limitations of the software, these things would take longer using Chorus than if I just write things down manually - disappointing.
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Support Rating
Cirrus Insight
No answers on this topic
ZoomInfo
I personally have not had too many major issues with Chorus, but the times that I have reached out to their customer support team I have always received great responses in a very timely manner. Their support team is trained in a very polite way and cares about resolving your issue. They are knowledgeable and helpful and the customer service line does not take long to connect to a real individual.
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Implementation Rating
Cirrus Insight
No answers on this topic
ZoomInfo
Like I noted in the other category, it has been smooth for the most part. But we really do enjoy the hard work of our CSM and everything he has been able to provide us in terms of support.
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Alternatives Considered
Cirrus Insight
I looked at ClearSlide but decided against it because it's more expensive. I was also up and running on Attach very quickly.
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ZoomInfo
I used Google Analytics with Primerica. I payed for it myself to see how my team I was managing was holding up to other teams in the region. Chorus works so much better and if it would have been in my capability to use chorus I would have
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Return on Investment
Cirrus Insight
  • Makes sales process easier.
  • Enable more rapid sharing of documents.
  • Provides version and audience control.
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ZoomInfo
  • Reducing cost on training for sales persons.
  • As a salesperson Chorus.ai help me to better my sales performance and accuracy on proposals I send based on everything the customer has mentioned during the calls. It's hard to quantify, but it definitely adds on the closing rate percentage.
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ScreenShots

Attach Screenshots

Screenshot of

Chorus by ZoomInfo Screenshots

Screenshot of Deal and Account VisibilityScreenshot of Post-Meeting BriefScreenshot of Team Analytics