What users are saying about
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 10 out of 100
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

Attach

Attach is great for relieving sales anxiety and wondering if someone opened your attachment. It also provides an excuse to reach back out to the prospect after they've opened the attachment.
Darin Alpert | TrustRadius Reviewer

Fathom Customer Care

Fathom Customer Care works efficiently for financial analysis. It's easy to understand with great data management facility. Customization available.
Truptesh Patil | TrustRadius Reviewer

Feature Rating Comparison

Contact Center Software

Attach
Fathom Customer Care
6.2
Agent dashboard
Attach
Fathom Customer Care
7.0
Validate callers
Attach
Fathom Customer Care
6.0
Outbound response
Attach
Fathom Customer Care
6.0
Call forwarding
Attach
Fathom Customer Care
6.0
Click-to-call (CTC)
Attach
Fathom Customer Care
7.0
Warm transfer
Attach
Fathom Customer Care
7.0
Predictive dialing
Attach
Fathom Customer Care
6.0
Interactive voice response
Attach
Fathom Customer Care
6.0
REST APIs
Attach
Fathom Customer Care
6.0
Call scripts
Attach
Fathom Customer Care
6.0
Call tracking
Attach
Fathom Customer Care
6.0
Multichannel integration
Attach
Fathom Customer Care
6.0
CRM software integration
Attach
Fathom Customer Care
5.0

Workforce Optimization (WFO)

Attach
Fathom Customer Care
5.2
Inbound call routing
Attach
Fathom Customer Care
4.0
Omnichannel inbound routing
Attach
Fathom Customer Care
6.0
Recording
Attach
Fathom Customer Care
5.0
Quality management
Attach
Fathom Customer Care
5.0
Call analytics
Attach
Fathom Customer Care
5.0
Historical reporting
Attach
Fathom Customer Care
5.0
Live reporting
Attach
Fathom Customer Care
5.0
Customer surveys
Attach
Fathom Customer Care
5.0
Customer interaction analytics
Attach
Fathom Customer Care
7.0

Pros

Attach

  • Present presentations
  • Ensure documents are reviewed
  • Prevents sharing with unauthorized readers
Andy Abramson | TrustRadius Reviewer

Fathom Customer Care

  • Data interpretation can be easily done.
  • Enables you to analyse financial statements.
  • Variety of tools.
Truptesh Patil | TrustRadius Reviewer

Cons

Attach

  • If you could actually send the emails from Attach, that might be helpful so you're not in two screens.
Darin Alpert | TrustRadius Reviewer

Fathom Customer Care

  • Somewhat confusing in terms placements.
  • Requires advanced knowledge.
Truptesh Patil | TrustRadius Reviewer

Support Rating

Attach

No score
No answers yet
No answers on this topic

Fathom Customer Care

Fathom Customer Care 8.0
Based on 1 answer
Customer care is cooperative and time efficient.
Truptesh Patil | TrustRadius Reviewer

Alternatives Considered

Attach

I looked at ClearSlide but decided against it because it's more expensive. I was also up and running on Attach very quickly.
Darin Alpert | TrustRadius Reviewer

Fathom Customer Care

Best part of Fathom is its ability to impeccably analyze financial statements of the organisation. This feature stands out as compared to other options.
Truptesh Patil | TrustRadius Reviewer

Return on Investment

Attach

  • Makes sales process easier.
  • Enable more rapid sharing of documents.
  • Provides version and audience control.
Andy Abramson | TrustRadius Reviewer

Fathom Customer Care

  • Good financial analysis.
  • Effective data management.
  • Easy to use and great data interpretation.
Truptesh Patil | TrustRadius Reviewer

Screenshots

Attach

Fathom Customer Care

Pricing Details

Attach

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Attach Editions & Modules

Edition
Free$0.00
SOLO$10.002
TEAM$30.002
ADVANCED>$30.003
  1. per user per month billed annually
  2. contact us
Additional Pricing Details

Fathom Customer Care

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Fathom Customer Care Editions & Modules

Edition
Power$1301
  1. per user/month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Attach
10.0
Fathom Customer Care
8.0

Support Rating

Attach
Fathom Customer Care
8.0

Add comparison