Attach vs Fathom Customer Care

Likelihood to Recommend

Attach is great for relieving sales anxiety and wondering if someone opened your attachment. It also provides an excuse to reach back out to the prospect after they've opened the attachment.

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Darin Alpert

Regional Director

TrustRadiusMarketing and Advertising, 11-50 employees

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Fathom Customer Care works efficiently for financial analysis. It's easy to understand with great data management facility. Customization available.

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Truptesh Patil

Senior Business Development Executive

Insights Success Media and Technology, PuneMarketing and Advertising, 51-200 employees

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Feature Rating Comparison

Attach

Fathom Customer Care

Agent dashboard

Validate callers

Outbound response

Call forwarding

Click-to-call (CTC)

Warm transfer

Predictive dialing

Interactive voice response

REST APIs

Call scripts

Call tracking

Multichannel integration

CRM software integration

Attach

Fathom Customer Care

Inbound call routing

Omnichannel inbound routing

Recording

Quality management

Call analytics

Historical reporting

Live reporting

Customer surveys

Customer interaction analytics

Pros

Present presentations
Ensure documents are reviewed
Prevents sharing with unauthorized readers

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Andy Abramson

CEO and Founder

Comunicano, Inc.Marketing and Advertising, 1-10 employees

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Data interpretation can be easily done.
Enables you to analyse financial statements.
Variety of tools.

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Truptesh Patil

Senior Business Development Executive

Insights Success Media and Technology, PuneMarketing and Advertising, 51-200 employees

View all 1 answers on this topic

Cons

If you could actually send the emails from Attach, that might be helpful so you're not in two screens.

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Darin Alpert

Regional Director

TrustRadiusMarketing and Advertising, 11-50 employees

View all 2 answers on this topic

Somewhat confusing in terms placements.
Requires advanced knowledge.

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Truptesh Patil

Senior Business Development Executive

Insights Success Media and Technology, PuneMarketing and Advertising, 51-200 employees

View all 1 answers on this topic

Support Rating

No score

No answers yet

No answers on this topic

Fathom Customer Care 8.0

Based on 1 answer

Customer care is cooperative and time efficient.

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Truptesh Patil

Senior Business Development Executive

Insights Success Media and Technology, PuneMarketing and Advertising, 51-200 employees

View all 1 answers on this topic

Alternatives Considered

I looked at ClearSlide but decided against it because it's more expensive. I was also up and running on Attach very quickly.

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Darin Alpert

Regional Director

TrustRadiusMarketing and Advertising, 11-50 employees

View all 2 answers on this topic

Best part of Fathom is its ability to impeccably analyze financial statements of the organisation. This feature stands out as compared to other options.

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Truptesh Patil

Senior Business Development Executive

Insights Success Media and Technology, PuneMarketing and Advertising, 51-200 employees

View all 1 answers on this topic

Return on Investment

Makes sales process easier.
Enable more rapid sharing of documents.
Provides version and audience control.

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Andy Abramson

CEO and Founder

Comunicano, Inc.Marketing and Advertising, 1-10 employees

View all 2 answers on this topic

Good financial analysis.
Effective data management.
Easy to use and great data interpretation.

Read full review

Truptesh Patil

Senior Business Development Executive

Insights Success Media and Technology, PuneMarketing and Advertising, 51-200 employees

View all 1 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

Optional

Attach Editions & Modules

Edition

Free	$0.00
SOLO	$10.00²
TEAM	$30.00²
ADVANCED	>$30.00³

per user per month billed annually
contact us

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Fathom Customer Care Editions & Modules

Edition

Power	$130¹

per user/month

Additional Pricing Details

—

Rating Summary

Attach

Fathom Customer Care

Attach

Fathom Customer Care

Attach

Fathom Customer Care

Likelihood to Recommend

Attach

Fathom Customer Care

Feature Rating Comparison

Agent dashboard

Validate callers

Outbound response

Call forwarding

Click-to-call (CTC)

Warm transfer

Predictive dialing

Interactive voice response

REST APIs

Call scripts

Call tracking

Multichannel integration

CRM software integration

Inbound call routing

Omnichannel inbound routing

Recording

Quality management

Call analytics

Historical reporting

Live reporting

Customer surveys

Customer interaction analytics

Pros

Attach

Fathom Customer Care

Cons

Attach

Fathom Customer Care

Support Rating

Attach

Fathom Customer Care

Alternatives Considered

Attach

Fathom Customer Care

Return on Investment

Attach

Fathom Customer Care

Screenshots

Attach

Fathom Customer Care

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Attach Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Fathom Customer Care Editions & Modules

Edition

Additional Pricing Details

Rating Summary

Add comparison