Attentive vs MoEngage

Likelihood to Recommend

Attentive Mobile is great for those who actively want to build and talk to their community. The goal is to send two messages per week to optimize revenue while balancing out unsubscribes. If a client has trouble with content or finding appropriate marketing messages to send, Attentive Mobile might not be a good fit.

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John Laudisio

Associate Director of Marketing

MusictodayMarketing & Advertising, 51-200 employees

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MoEngage is well suited for all tech-enabled businesses, as then one can integrate all the possible events or relevant metrics, push them on MoEngage, and then make meaningful insights out of that, and--most importantly--use those for improving their customer engagement. It's probably not suited for offline-only businesses, stores, etc.

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Verified User

Vice-President in Marketing

Internet Company, 51-200 employees

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Pros

Great UI
Easy to use
Great ROI

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Kathryn Clare-Salzler

Digital Marketing Manager

Astral BrandsCosmetics, 201-500 employees

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Basic use cases of Push Notifcation and Email enablement
Scheduling certain events with an API, as we have more APIs it's become very useful

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Verified User

Manager in Corporate

Internet Company, 1001-5000 employees

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Cons

Agency billing is a little messy
Reporting is all Excel based, not interactive
Occasional (rare) bugs in the UI

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John Laudisio

Associate Director of Marketing

MusictodayMarketing & Advertising, 51-200 employees

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Attribution
Onboarding could be faster

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Verified User

Vice-President in Marketing

Internet Company, 51-200 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

MoEngage 2.0

Based on 1 answer

Considering the inability to scale and the bad service level provided by MoEngage not sure if the organization will continue with the renew

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Verified User

Manager in Corporate

Internet Company, 1001-5000 employees

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Usability

Attentive 10.0

Based on 1 answer

Very easy to set up flows and individual campaigns. Creating a segment is also very easy and all fields are very intuitive.

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Kathryn Clare-Salzler

Digital Marketing Manager

Astral BrandsCosmetics, 201-500 employees

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No score

No answers yet

No answers on this topic

Support Rating

Attentive 10.0

Based on 1 answer

Fast and easy to communicate with. I wish we went over more insights and analytics on our monthly calls with our account manger. This would really give us the push that we need in order to best utilize the platform as a whole.

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Kathryn Clare-Salzler

Digital Marketing Manager

Astral BrandsCosmetics, 201-500 employees

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MoEngage 8.0

Based on 1 answer

It's good and mostly on-time support. But they have a lot of demand, hence at times, they take some time to get back to us. Overall, they know their game and most of the people we spoke with knew their domain very well.

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Verified User

Vice-President in Marketing

Internet Company, 51-200 employees

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Alternatives Considered

While ManyChat is specific to Facebook Messenger, my experience in their platform made it very easy to hit the ground running with Attentive Mobile. With the policy changes in the Messenger world, we have mostly abandoned that and moved to SMS for a direct line to customers. Attentive Mobile has much stronger ROAS with SMS than ManyChat had with Facebook Messenger.

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John Laudisio

Associate Director of Marketing

MusictodayMarketing & Advertising, 51-200 employees

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Haven't evaluated other tools because back then there is urgent need and expected that they could provide on of the best quality service but in fact when being pushed for the scale for the growth of the company, it seems that MoEngage team is not able to cope up with the speed.

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Verified User

Manager in Corporate

Internet Company, 1001-5000 employees

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Return on Investment

Some clients seeing 50x ROAS (which plateaus eventually)
All clients making money

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John Laudisio

Associate Director of Marketing

MusictodayMarketing & Advertising, 51-200 employees

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It has increased our customer retention.
Improved average revenue per user through cross-sell campaigns
It has helped us make faster decisions through real-time analytics.

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Verified User

Vice-President in Marketing

Internet Company, 51-200 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Required

$1000

Attentive vs MoEngage

Attentive

MoEngage

Pros

Cons

Likelihood to Renew

Usability

Support Rating

Alternatives Considered

Return on Investment

Screenshots

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

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