20 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 20 reviews and ratings
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 10 reviews and ratings
Attribute Ratings
- Attentive Mobile is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
9.7
Attentive
97%
3 Ratings
8.8
MoEngage
88%
2 Ratings
Likelihood to Renew
Attentive
N/A
0 Ratings
2.0
MoEngage
20%
1 Rating
Usability
10.0
Attentive
100%
1 Rating
MoEngage
N/A
0 Ratings
Support Rating
10.0
Attentive
100%
1 Rating
8.0
MoEngage
80%
1 Rating
Likelihood to Recommend
Attentive
Attentive Mobile is great for those who actively want to build and talk to their community. The goal is to send two messages per week to optimize revenue while balancing out unsubscribes. If a client has trouble with content or finding appropriate marketing messages to send, Attentive Mobile might not be a good fit.
Associate Director of Marketing
MusictodayMarketing & Advertising, 51-200 employees
MoEngage
MoEngage is well suited for all tech-enabled businesses, as then one can integrate all the possible events or relevant metrics, push them on MoEngage, and then make meaningful insights out of that, and--most importantly--use those for improving their customer engagement. It's probably not suited for offline-only businesses, stores, etc.

Verified User
Vice-President in Marketing
Internet Company, 51-200 employeesPros
Attentive
- Account management
- Platform interface

Verified User
Director in Marketing
Health, Wellness and Fitness Company, 11-50 employeesMoEngage
- Basic use cases of Push Notifcation and Email enablement
- Scheduling certain events with an API, as we have more APIs it's become very useful

Verified User
Manager in Corporate
Internet Company, 1001-5000 employeesCons
Attentive
- More communication on ways to improve
- More structure on calls with our account manager
- More clarity on insights and new ideas
Digital Marketing Manager
Astral BrandsCosmetics, 201-500 employees
MoEngage
- Attribution
- Onboarding could be faster

Verified User
Vice-President in Marketing
Internet Company, 51-200 employeesPricing Details
Attentive
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—MoEngage
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$1000
Starting Price
—Likelihood to Renew
Attentive
No score
No answers yet
No answers on this topic
MoEngage
MoEngage 2.0
Based on 1 answer
Considering the inability to scale and the bad service level provided by MoEngage not sure if the organization will continue with the renew

Verified User
Manager in Corporate
Internet Company, 1001-5000 employeesUsability
Attentive
Attentive 10.0
Based on 1 answer
Very easy to set up flows and individual campaigns. Creating a segment is also very easy and all fields are very intuitive.
Digital Marketing Manager
Astral BrandsCosmetics, 201-500 employees
MoEngage
No score
No answers yet
No answers on this topic
Support Rating
Attentive
Attentive 10.0
Based on 1 answer
Fast and easy to communicate with. I wish we went over more insights and analytics on our monthly calls with our account manger. This would really give us the push that we need in order to best utilize the platform as a whole.
Digital Marketing Manager
Astral BrandsCosmetics, 201-500 employees
MoEngage
MoEngage 8.0
Based on 1 answer
It's good and mostly on-time support. But they have a lot of demand, hence at times, they take some time to get back to us. Overall, they know their game and most of the people we spoke with knew their domain very well.

Verified User
Vice-President in Marketing
Internet Company, 51-200 employeesAlternatives Considered
Attentive
While ManyChat is specific to Facebook Messenger, my experience in their platform made it very easy to hit the ground running with Attentive Mobile. With the policy changes in the Messenger world, we have mostly abandoned that and moved to SMS for a direct line to customers. Attentive Mobile has much stronger ROAS with SMS than ManyChat had with Facebook Messenger.
Associate Director of Marketing
MusictodayMarketing & Advertising, 51-200 employees
MoEngage
Haven't evaluated other tools because back then there is urgent need and expected that they could provide on of the best quality service but in fact when being pushed for the scale for the growth of the company, it seems that MoEngage team is not able to cope up with the speed.

Verified User
Manager in Corporate
Internet Company, 1001-5000 employeesReturn on Investment
Attentive
- Some clients seeing 50x ROAS (which plateaus eventually)
- All clients making money
Associate Director of Marketing
MusictodayMarketing & Advertising, 51-200 employees
MoEngage
- It has increased our customer retention.
- Improved average revenue per user through cross-sell campaigns
- It has helped us make faster decisions through real-time analytics.

Verified User
Vice-President in Marketing
Internet Company, 51-200 employees