What users are saying about
21 Ratings
17 Ratings
21 Ratings
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Score 9.1 out of 100
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Feature Set Ratings

    Email & Online Marketing

    Attentive

    Feature Set Not Supported
    N/A
    7.4

    WebEngage

    74%
    WebEngage ranks higher in 6/6 features

    Dynamic content

    N/A
    0 Ratings
    7.2
    72%
    6 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    7.6
    76%
    6 Ratings

    Mobile optimization

    N/A
    0 Ratings
    6.3
    63%
    5 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    7.0
    70%
    6 Ratings

    List management

    N/A
    0 Ratings
    7.8
    78%
    6 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    8.2
    82%
    6 Ratings

    Lead Management

    Attentive

    Feature Set Not Supported
    N/A
    6.1

    WebEngage

    61%
    WebEngage ranks higher in 2/2 features

    Lead nurturing

    N/A
    0 Ratings
    6.6
    66%
    5 Ratings

    Automated sales alerts and tasks

    N/A
    0 Ratings
    5.6
    56%
    5 Ratings

    Campaign Management

    Attentive

    Feature Set Not Supported
    N/A
    6.9

    WebEngage

    69%
    WebEngage ranks higher in 2/2 features

    Calendaring

    N/A
    0 Ratings
    8.0
    80%
    5 Ratings

    Event/webinar marketing

    N/A
    0 Ratings
    5.7
    57%
    4 Ratings

    Reporting & Analytics

    Attentive

    Feature Set Not Supported
    N/A
    7.2

    WebEngage

    72%
    WebEngage ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    7.4
    74%
    6 Ratings

    Standard reports

    N/A
    0 Ratings
    7.4
    74%
    6 Ratings

    Custom reports

    N/A
    0 Ratings
    6.6
    66%
    6 Ratings

    Platform & Infrastructure

    Attentive

    Feature Set Not Supported
    N/A
    7.0

    WebEngage

    70%
    WebEngage ranks higher in 4/4 features

    API

    N/A
    0 Ratings
    8.2
    82%
    6 Ratings

    Role-based workflow & approvals

    N/A
    0 Ratings
    7.1
    71%
    5 Ratings

    Customizability

    N/A
    0 Ratings
    6.8
    68%
    5 Ratings

    Integration with Salesforce.com

    N/A
    0 Ratings
    6.1
    61%
    5 Ratings

    Attribute Ratings

    • Attentive Mobile is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.9

    Attentive

    99%
    3 Ratings
    7.6

    WebEngage

    76%
    6 Ratings

    Usability

    10.0

    Attentive

    100%
    1 Rating

    WebEngage

    N/A
    0 Ratings

    Support Rating

    10.0

    Attentive

    100%
    1 Rating

    WebEngage

    N/A
    0 Ratings

    Likelihood to Recommend

    Attentive

    Attentive Mobile is great for those who actively want to build and talk to their community. The goal is to send two messages per week to optimize revenue while balancing out unsubscribes. If a client has trouble with content or finding appropriate marketing messages to send, Attentive Mobile might not be a good fit.
    Read full review

    WebEngage

    WebEngage can easily reduce turnaround time for product and marketing teams to execute marketing campaigns for specific user segments as well as remove any dependency on internal tech teams for the development and maintenance of automation journeys. Further, A/B tests can be executed to measure the performance of message variants in real-time directly from the panel. But WebEngage lacks a robust Analytics platform. While basic metrics such as open rate and click-through rate for messages being sent can be considered for reporting, attribution is still not the strongest suit in case the marketing team relies on multiple Ad networks for acquisition. Thus, as per experience, it's better to use the automation suite offered by WebEngage with a different data analytics platform.
    Read full review

    Pros

    Attentive

    • Account management
    • Platform interface
    Read full review

    WebEngage

    • Ease in creating user journeys.
    • Easy implementation of APIs.
    • Good reporting dashboard and scheduling features.
    • Segmentation of the users is easy.
    Read full review

    Cons

    Attentive

    • More communication on ways to improve
    • More structure on calls with our account manager
    • More clarity on insights and new ideas
    Read full review

    WebEngage

    • Relays
    • Onsite should have more options of templates.
    • Backend support for better reachability of the channels.
    • Cohort studies should be more customizable.
    Read full review

    Pricing Details

    Attentive

    Starting Price

    Editions & Modules

    Attentive editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      WebEngage

      Starting Price

      Editions & Modules

      WebEngage editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Pricing is customised according to the customer usage and requirement. Contact support@webengage.com to know more about pricing plans.

        Usability

        Attentive

        Very easy to set up flows and individual campaigns. Creating a segment is also very easy and all fields are very intuitive.
        Read full review

        WebEngage

        No answers on this topic

        Support Rating

        Attentive

        Fast and easy to communicate with. I wish we went over more insights and analytics on our monthly calls with our account manger. This would really give us the push that we need in order to best utilize the platform as a whole.
        Read full review

        WebEngage

        No answers on this topic

        Alternatives Considered

        Attentive

        While ManyChat is specific to Facebook Messenger, my experience in their platform made it very easy to hit the ground running with Attentive Mobile. With the policy changes in the Messenger world, we have mostly abandoned that and moved to SMS for a direct line to customers. Attentive Mobile has much stronger ROAS with SMS than ManyChat had with Facebook Messenger.
        Read full review

        WebEngage

        WebEngage's dashboard is relatively more intuitive and easy to understand. Further in terms of cost as well it is value to money as it delivers excellent ROI. The after-sales support is also better in terms of responsiveness and helps in case of issues with the execution of campaigns. The account managers also ideate and help in the optimization and creation of new user journeys.
        Read full review

        Return on Investment

        Attentive

        • Some clients seeing 50x ROAS (which plateaus eventually)
        • All clients making money
        Read full review

        WebEngage

        • Helped in lowering cost of marketing.
        • Driving higher volume of Direct Sales.
        • Increasing conversion rate on the website.
        • Increasing lead to sale ratio.
        Read full review

        Screenshots

        Add comparison