What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
47 Ratings

Audiense

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
47 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.5 out of 100
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 10 out of 100

Feature Set Ratings

    Listening/monitoring

    Audiense

    Feature Set Not Supported
    N/A
    9.7

    Send Social Media

    97%
    Send Social Media ranks higher in 3/3 features

    Boolean keyword searches

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Filtering out noise/spam

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Sentiment analysis

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Publishing

    Audiense

    Feature Set Not Supported
    N/A
    10.0

    Send Social Media

    100%
    Send Social Media ranks higher in 4/4 features

    Content planning and scheduling

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Audience targeting

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Content optimization

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Workflow management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Engagement

    Audiense

    Feature Set Not Supported
    N/A
    9.5

    Send Social Media

    95%
    Send Social Media ranks higher in 2/2 features

    Automated routing and prioritization

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Customer interaction histories

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Marketing

    Audiense

    Feature Set Not Supported
    N/A
    10.0

    Send Social Media

    100%
    Send Social Media ranks higher in 1/1 features

    Content marketing

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Channel coverage/integration

    Audiense

    Feature Set Not Supported
    N/A
    10.0

    Send Social Media

    100%
    Send Social Media ranks higher in 7/7 features

    Twitter

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Facebook

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    LinkedIn

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Google+

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Instagram

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Pinterest

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    YouTube

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Reporting/analytics

    Audiense

    Feature Set Not Supported
    N/A
    9.7

    Send Social Media

    97%
    Send Social Media ranks higher in 3/3 features

    Campaign success analytics

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Real-time tracking

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Competitor analysis

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Account management

    Audiense

    Feature Set Not Supported
    N/A
    10.0

    Send Social Media

    100%
    Send Social Media ranks higher in 2/2 features

    Role-based user permissions & privileges

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Mobile access

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Attribute Ratings

    • Send Social Media is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    7.5

    Audiense

    75%
    23 Ratings
    10.0

    Send Social Media

    100%
    1 Rating

    Likelihood to Renew

    6.2

    Audiense

    62%
    4 Ratings

    Send Social Media

    N/A
    0 Ratings

    Usability

    8.0

    Audiense

    80%
    1 Rating
    10.0

    Send Social Media

    100%
    1 Rating

    Availability

    8.0

    Audiense

    80%
    2 Ratings

    Send Social Media

    N/A
    0 Ratings

    Performance

    8.0

    Audiense

    80%
    2 Ratings

    Send Social Media

    N/A
    0 Ratings

    Support Rating

    9.5

    Audiense

    95%
    4 Ratings
    10.0

    Send Social Media

    100%
    1 Rating

    Online Training

    9.0

    Audiense

    90%
    1 Rating

    Send Social Media

    N/A
    0 Ratings

    Implementation Rating

    9.5

    Audiense

    95%
    4 Ratings

    Send Social Media

    N/A
    0 Ratings

    Likelihood to Recommend

    Audiense

    When you start a strategy and want to discover how the audiense is composed, this is the first step to start exploring and then create your buyer personas with more details from other auxiliary tools (social listening, market research). Audiense is the best way to start exploring. It works better when you are dealing with big social media accounts when you want to explore audiences from a specific country or very specific interests. It’s good to import information from listening tools like Brandwatch to get better results about your audience.
    Read full review

    Send Social Media

    Our organization has been using this tool to increase our sales, monitor the reputation of our company, and boost our brand to create greater customer traffic and increase sales, send Social Media helps you create better automation of your marketing advertising for different social networks such as Facebook, Twitter, for article publications and much more. It provides you with tools to carry out complete monitoring of what your clients comment, post, and share, this helps you to carry out an analysis of all the references, the views of your content, and the clicks made.
    Read full review

    Pros

    Audiense

    • Audiense is the best tool I have found for tie your tweets to changes in your followers. In essence, I can see when tweets are gaining or losing followers for my account.
    • Audiense also has great analytical tools like best time to tweet reports
    • Audiense also provide a very complete look at each person you follow or is following you. It helps to understand who the people are.
    Read full review

    Send Social Media

    • It is a fantastic tool to keep track of every action you perform on your social networks and you can make publications in more than 5 networks, this tool helps you to better monitor the reputation of your company.
    • Through this platform, you can manage, plan and organize each text you make for your social networks.
    • Through Send Social Media you can manage several organizations or companies, it allows you to create a range for each client.
    • It gives you the necessary tools so that your content has a greater number of views using Hashtags.
    • allows you to get an interactive calendar so you can see all your scheduled posts.
    Read full review

    Cons

    Audiense

    • For the USA, if Audiense.com is able to pull in the FULL spectrum of Acxiom data, then we have a truly splendid solution.
    • For the world, if Audiense.com is able to enrich an audience with PIPL, Apollo.io, and Full Contact API data, then we have the next iteration of this already amazing solution
    • As Audiense.com refines its SEMRush partnership, we will see advanced SEO unlink anything seen in past decades.
    • If Audiense.com were to integrate the full capabilities of Relationship Science ( relsci.com ), then we would, as salespeople, have the next iteration of the solution as a sales power tool.
    Read full review

    Send Social Media

    • It is really too difficult to find something in which Send Social Media does not work well, given my experience using this platform, I can affirm that it is one of the best tools I have used for monitoring the social networks of our organization, it has worked perfectly and without any problem.
    • It is undoubtedly a very easy tool to use, all its functions and characteristics work perfectly.
    Read full review

    Pricing Details

    Audiense

    Starting Price

    $99 per month

    Editions & Modules

    Audiense editions and modules pricing
    EditionModules
    Audience Insights6961
    Twitter Marketing (formerly Socialbro)392

    Footnotes

    1. per month (billed annually)
    2. per month (billed annually)

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Send Social Media

    Starting Price

    $79 Manage up to 200 profiles

    Editions & Modules

    Send Social Media editions and modules pricing
    EditionModules
    Upgrade Your Account791

    Footnotes

    1. Manage up to 200 profiles

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Required $39

    Additional Details

    Likelihood to Renew

    Audiense

    I have been using it for a few years now and I still think it's a pretty competitive tool, although a lot of new interesting tools are coming on the market and I am always on the lookout for new solutions. If it keeps innovating, however, Audiense could stay relevant for some time to come
    Read full review

    Send Social Media

    No answers on this topic

    Usability

    Audiense

    The dashboard is excellent and easy to understand. Their messaging is very clear. The reports are visual and powerful.
    Read full review

    Send Social Media

    Because I have been using it for a long time, my honest opinion is that there is no better software than Send Social Media, there may be many similar ones, but very few are platforms that have the same functions and characteristics, it is one tool that has helped me increase our clients and carry out better advertising marketing. For our organization the price of this product has not been a problem, it complies with what it promises and that is important for our company.
    Read full review

    Reliability and Availability

    Audiense

    I have never had an issue.
    Read full review

    Send Social Media

    No answers on this topic

    Performance

    Audiense

    I have never had an issue.
    Read full review

    Send Social Media

    No answers on this topic

    Support Rating

    Audiense

    Any questions we had were promptly answered.
    Read full review

    Send Social Media

    The support is always attentive to the problems that the companies that buy their services have, they are providing service 24 hours a day, 7 days a week, so if you have any problem do not hesitate to send support, they will attend you as soon as possible. every time our organization has a problem, support always helps us solve it.
    Read full review

    Online Training

    Audiense

    Pretty simple to start using. Have to do some self-study to learn more advanced features
    Read full review

    Send Social Media

    No answers on this topic

    Implementation Rating

    Audiense

    Just a plug and play online tool
    Read full review

    Send Social Media

    No answers on this topic

    Alternatives Considered

    Audiense

    I have used a few audience insight tools but I find Audiense has a large mix of data within one platform. For instance, IBM Watson, Demos, Social Listening, Hashtags. It is great to have a lot of insights about an audience in one place to have a holistic understanding.
    Read full review

    Send Social Media

    Without a doubt, other of our favorite tools for managing our social networks are Astute Social and Neticle Media Intelligence, through these platforms we have managed to exponentially increase our marketing content, each tool has offered us functions that are excellent for managing each content, comments, like and everything that our clients comment about our company. It is difficult to make a decision when it comes to one of these managers for monitoring our company, for its part this Send Media Social that has always collaborated with us with the execution, management, and organization of content and social networks, is one of the best tools that we have used so far.
    Read full review

    Return on Investment

    Audiense

    • Definitely increased the value of my social intelligence data. Now I'm able to really understand who my audience is and this helps my clients think about them as real people instead of an anonymous group.
    • Time saved, being able to click a button and then have my audience generated within a couple of hours without me having to do anything else is invaluable.
    Read full review

    Send Social Media

    • Actually, by using this platform we have managed to create good performance in our company, it has plans that adapt to the needs of each organization, without a doubt it is one of the best tools to manage our marketing through social networks.
    • It has driven us to increase our sales and the traffic of customers who visit us.
    • Through this tool you can create an analysis of all your social networks, this platform helps you manage and track the performance of your entire company,
    Read full review

    Screenshots

    Add comparison