What users are saying about
24 Ratings
5 Ratings
24 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6 out of 100
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Likelihood to Recommend

Audiense

SocialBro is appropriate in any company that wants to manage its community of followers effectively. It is an indispensable tool for any agency that wants to do a professional job in social media.
Victor Manuel Gañan Fernandez | TrustRadius Reviewer

SocialPilot

It is very well suited in agencies or organizations where a number of people will be creating content but a few will be editing and scheduling. Especially if you work with external organizations and manage their social media channels. I would recommend it for non-profits as well, or organizations that utilize a team of volunteers for content creation.
Josh Walker | TrustRadius Reviewer

Feature Rating Comparison

Publishing

Audiense
SocialPilot
10.0
Content planning and scheduling
Audiense
SocialPilot
10.0
Workflow management
Audiense
SocialPilot
10.0

Engagement

Audiense
SocialPilot
8.0
Bulk actions
Audiense
SocialPilot
8.0

Marketing

Audiense
SocialPilot
7.5
Content marketing
Audiense
SocialPilot
10.0
Paid media management
Audiense
SocialPilot
5.0

Channel coverage/integration

Audiense
SocialPilot
10.0
Twitter
Audiense
SocialPilot
10.0
Facebook
Audiense
SocialPilot
10.0
LinkedIn
Audiense
SocialPilot
10.0
Instagram
Audiense
SocialPilot
10.0

Reporting/analytics

Audiense
SocialPilot
10.0
Campaign success analytics
Audiense
SocialPilot
10.0

Account management

Audiense
SocialPilot
10.0
Role-based user permissions & privileges
Audiense
SocialPilot
10.0
Mobile access
Audiense
SocialPilot
10.0

Pros

Audiense

  • Provides Insights about your own influence
  • Provides insights on others influence and how to gain their following
Anonymous | TrustRadius Reviewer

SocialPilot

  • The analytics feature is fairly well-laid out and is easy for clients to understand their reports
  • When you start drafting a post, you can tweak the individual social platform posts without affecting the others. This saves a lot of time.
  • The ability to have contributors create drafts that must be approved by a manager is fantastic and very user-friendly. It's also not an add-on or extra cost like other tools.
Josh Walker | TrustRadius Reviewer

Cons

Audiense

  • Could have a better UI. Sometimes confusing or hard to navigate.
Anonymous | TrustRadius Reviewer

SocialPilot

  • The interface is kind of outdated, but easy to get around
Josh Walker | TrustRadius Reviewer

Likelihood to Renew

Audiense

Audiense 5.9
Based on 3 answers
SocialBro is the only tool I know of that lets me tie tweets to changes in followers.
James Young | TrustRadius Reviewer

SocialPilot

No score
No answers yet
No answers on this topic

Usability

Audiense

Audiense 8.0
Based on 1 answer
The dashboard is excellent and easy to understand. Their messaging is very clear. The reports are visual and powerful.
James Young | TrustRadius Reviewer

SocialPilot

No score
No answers yet
No answers on this topic

Reliability and Availability

Audiense

Audiense 8.0
Based on 1 answer
I have never had an issue.
James Young | TrustRadius Reviewer

SocialPilot

No score
No answers yet
No answers on this topic

Performance

Audiense

Audiense 8.0
Based on 1 answer
I have never had an issue.
James Young | TrustRadius Reviewer

SocialPilot

No score
No answers yet
No answers on this topic

Support Rating

Audiense

Audiense 9.5
Based on 2 answers
Any questions we had were promptly answered.
Anonymous | TrustRadius Reviewer

SocialPilot

No score
No answers yet
No answers on this topic

Online Training

Audiense

Audiense 9.0
Based on 1 answer
Pretty simple to start using. Have to do some self-study to learn more advanced features
Anonymous | TrustRadius Reviewer

SocialPilot

No score
No answers yet
No answers on this topic

Implementation Rating

Audiense

Audiense 9.5
Based on 2 answers
Just a plug and play online tool
Anonymous | TrustRadius Reviewer

SocialPilot

No score
No answers yet
No answers on this topic

Alternatives Considered

Audiense

I chose SocialBro many years ago because I believed it was the first important and accessible tool for effective management of social media communities.
Victor Manuel Gañan Fernandez | TrustRadius Reviewer

SocialPilot

Josh Walker | TrustRadius Reviewer

Return on Investment

Audiense

  • Increased employee effieciency
  • Better customer service
  • Better understanding of social media marketing techniques
Anonymous | TrustRadius Reviewer

SocialPilot

  • SocialPilot has helped us become more efficient in social media scheduling for our clients
  • It has reduced the amount of time it takes to draft content as well as get approval from clients
Josh Walker | TrustRadius Reviewer

Screenshots

Pricing Details

Audiense

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Audiense Editions & Modules

Edition
Subscription$299.001
  1. Per Month
Additional Pricing Details

SocialPilot

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$30.00*

* per month - Manage 25 Social Media Accounts

SocialPilot Editions & Modules

Edition
Professional Plan$30.001
Small Team Plan$50.002
Agency Plan$100.003
  1. per month - Manage 25 Social Media Accounts
  2. per month - Manage 50 Social Media Accounts
  3. per month - Manage 100 Social Media Accounts
Additional Pricing Details
Start with an Individual Plan at just $8.33/month (Billed annually). This allows social media marketers to manage up to 5 social media accounts, publish 50 posts a day, and discover curated content.

Rating Summary

Likelihood to Recommend

Audiense
9.0
SocialPilot
10.0

Likelihood to Renew

Audiense
5.9
SocialPilot

Usability

Audiense
8.0
SocialPilot

Reliability and Availability

Audiense
8.0
SocialPilot

Performance

Audiense
8.0
SocialPilot

Support Rating

Audiense
9.5
SocialPilot

Online Training

Audiense
9.0
SocialPilot

Implementation Rating

Audiense
9.5
SocialPilot

Add comparison