Audiense vs. Union Metrics (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Audiense
Score 9.2 out of 10
N/A
Audiense is a social marketing platform focused on Twitter analytics. The company and product was formerly called SocialBro, and rebranded in 2015. Capabilities include social listening, social marketing, and Twitter advertising.
$99
per month
Union Metrics (discontinued)
Score 9.4 out of 10
N/A
Union Metrics (formerly TweetReach) was a Twitter analytics platform built around features such as real-time monitoring, Twitter monitoring and listening, and report-ready trackers. It was acquired by TrendKite in 2018 and is no longer available.N/A
Pricing
AudienseUnion Metrics (discontinued)
Editions & Modules
Twitter Marketing (formerly Socialbro)
$39
per month (billed annually)
Audience Insights
$696
per month (billed annually)
No answers on this topic
Offerings
Pricing Offerings
AudienseUnion Metrics (discontinued)
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AudienseUnion Metrics (discontinued)
Considered Both Products
Audiense
Union Metrics (discontinued)

No answer on this topic

Top Pros
Top Cons
Best Alternatives
AudienseUnion Metrics (discontinued)
Small Businesses
Talkwalker
Talkwalker
Score 8.6 out of 10
Publer
Publer
Score 9.8 out of 10
Medium-sized Companies
Talkwalker
Talkwalker
Score 8.6 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
Enterprises
Talkwalker
Talkwalker
Score 8.6 out of 10
1-Social
1-Social
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AudienseUnion Metrics (discontinued)
Likelihood to Recommend
7.4
(23 ratings)
9.0
(1 ratings)
Likelihood to Renew
5.8
(4 ratings)
-
(0 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
Availability
8.0
(1 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
9.5
(2 ratings)
-
(0 ratings)
Online Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.5
(2 ratings)
-
(0 ratings)
User Testimonials
AudienseUnion Metrics (discontinued)
Likelihood to Recommend
Audiense
When you start a strategy and want to discover how the audiense is composed, this is the first step to start exploring and then create your buyer personas with more details from other auxiliary tools (social listening, market research). Audiense is the best way to start exploring. It works better when you are dealing with big social media accounts when you want to explore audiences from a specific country or very specific interests. It’s good to import information from listening tools like Brandwatch to get better results about your audience.
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Discontinued Products
It's well suited for monitoring brand mentions and estimating the impact of unfortunate situations on Twitter.
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Pros
Audiense
  • Audiense is the best tool I have found for tie your tweets to changes in your followers. In essence, I can see when tweets are gaining or losing followers for my account.
  • Audiense also has great analytical tools like best time to tweet reports
  • Audiense also provide a very complete look at each person you follow or is following you. It helps to understand who the people are.
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Discontinued Products
  • Quickly build a snapshot report based on keywords or hashtags.
  • Ability to consistently monitor brand mentions over time.
  • Various output options available including PDF or XLS files.
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Cons
Audiense
  • For the USA, if Audiense.com is able to pull in the FULL spectrum of Acxiom data, then we have a truly splendid solution.
  • For the world, if Audiense.com is able to enrich an audience with PIPL, Apollo.io, and Full Contact API data, then we have the next iteration of this already amazing solution
  • As Audiense.com refines its SEMRush partnership, we will see advanced SEO unlink anything seen in past decades.
  • If Audiense.com were to integrate the full capabilities of Relationship Science ( relsci.com ), then we would, as salespeople, have the next iteration of the solution as a sales power tool.
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Discontinued Products
  • Monitoring mentions beyond Twitter.
  • Many issues are due to APIs, but in some cases there are restrictions on the number of terms you can track.
  • Ability to set standard/saved terms (e.g. brand name) when building new trackers to save time.
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Likelihood to Renew
Audiense
I have been using it for a few years now and I still think it's a pretty competitive tool, although a lot of new interesting tools are coming on the market and I am always on the lookout for new solutions. If it keeps innovating, however, Audiense could stay relevant for some time to come
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Discontinued Products
No answers on this topic
Usability
Audiense
The dashboard is excellent and easy to understand. Their messaging is very clear. The reports are visual and powerful.
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Discontinued Products
No answers on this topic
Reliability and Availability
Audiense
I have never had an issue.
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Discontinued Products
No answers on this topic
Performance
Audiense
I have never had an issue.
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Discontinued Products
No answers on this topic
Support Rating
Audiense
Any questions we had were promptly answered.
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Discontinued Products
No answers on this topic
Online Training
Audiense
Pretty simple to start using. Have to do some self-study to learn more advanced features
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Discontinued Products
No answers on this topic
Implementation Rating
Audiense
Just a plug and play online tool
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Discontinued Products
No answers on this topic
Alternatives Considered
Audiense
I have used a few audience insight tools but I find Audiense has a large mix of data within one platform. For instance, IBM Watson, Demos, Social Listening, Hashtags. It is great to have a lot of insights about an audience in one place to have a holistic understanding.
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Discontinued Products
Tweetreach is very affordable and quite flexible for what you pay for. We use it regularly as it is able to capture data not available in some of the most expensive tools we have access to.
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Return on Investment
Audiense
  • Definitely increased the value of my social intelligence data. Now I'm able to really understand who my audience is and this helps my clients think about them as real people instead of an anonymous group.
  • Time saved, being able to click a button and then have my audience generated within a couple of hours without me having to do anything else is invaluable.
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Discontinued Products
  • Ability to provide quick reports to senior executives in an easy to read format.
  • Great way to track who is talking about your brand and their overall influence on Twitter.
  • Very affordable product, and useful for any size business.
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ScreenShots

Audiense Screenshots

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