Aurea CX Platform vs Azure Logic Apps

Likelihood to Recommend

The tool has potential. Its capabilities and visual aspects could be considered rather basic but this might improve, particularly if the business intelligence/analytics aspect is leveraged. Once running well, it could allow (perhaps smaller) companies to successfully improve their customers' experiences through digitalizing customer journey - and we all know that customer loyalty goes a long way. However, whether or not the tool is comprehensive enough to deliver this for larger companies with more complex, multi- and omni-channel interactions is yet to be seen...

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Verified User

Partner in Information Technology

Pharmaceuticals Company, 51-200 employees

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Azure Logic Apps are a very powerful platform once you get your head wrapped around what they can really do. It is best not to go into them thinking of it as the total solution. Think of them as small tasks that can be chained together by other Azure Logic Apps or other custom applications to create the whole solution to the problem.

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Kyle Kochtan

Technical Lead

Newell RubbermaidConsumer Goods, 10,001+ employees

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Feature Rating Comparison

Aurea CX Platform

Azure Logic Apps

Dashboards

Standard reports

Custom reports

Aurea CX Platform

Azure Logic Apps

Process designer

Process simulation

Business rules engine

SOA support

Process player

Model execution

Aurea CX Platform

Azure Logic Apps

Social collaboration tools

Aurea CX Platform

Azure Logic Apps

Content management

Aurea CX Platform

Azure Logic Apps

Pre-built connectors

Connector modification

Support for real-time and batch integration

Data quality services

Data security features

Monitoring console

Pros

Face-lifted platforms: CX Messenger (formerly Sonic), CX Monitor (formerly Actional), CX Process (formerly Savvion)
User-friendly UI
Relatively painless implementation

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Verified User

Partner in Information Technology

Pharmaceuticals Company, 51-200 employees

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We use it for an email connector to a function app and as a way to move items into a storage account.
We use it as a way to preprocess information before it goes into function app or a SharePoint site.

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Verified User

Manager in Information Technology

Consumer Goods Company, 10,001+ employees

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Cons

Standard edition is significantly lighter touch than the (pricier) Enterprise version
There are similar solutions on the market that are competitively prices and offer positive user experience
Data migration can be tricky at times

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Verified User

Partner in Information Technology

Pharmaceuticals Company, 51-200 employees

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Better explanation of all the features that you have available
Better documentation as it is a new platform
More start up projects to give users an idea of the power of the logic app

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Kyle Kochtan

Technical Lead

Newell RubbermaidConsumer Goods, 10,001+ employees

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Usability

No score

No answers yet

No answers on this topic

Azure Logic Apps 8.0

Based on 2 answers

Azure Logic Apps is a quite handy tool for your toolbox as it integrates very easily with other MS products. It also has a lot of features that allows it to be easily deployed and updated via JSON and can be torn down and brought back up in different accounts quickly.

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Verified User

Manager in Information Technology

Consumer Goods Company, 10,001+ employees

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Support Rating

No score

No answers yet

No answers on this topic

Azure Logic Apps 7.5

Based on 2 answers

Azure Logic Apps are backed by Azure and Microsoft. There is a wealth of information on the internet about both of these platforms. In addition to this Microsoft has a huge bush to using this platform and have offered many solutions and support options to the user. The only drawback is that it is a fairly new platform so the 3rd party information tends to be lacking.

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Kyle Kochtan

Technical Lead

Newell RubbermaidConsumer Goods, 10,001+ employees

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Alternatives Considered

No answers on this topic

Microsoft Logic Apps is much more enterprise-ready. With our company being more invested in Microsoft, this was a no brainer for us to leverage the tool. Its ease of use and scalability makes it a good choice for an enterprise workload.

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Verified User

Manager in Information Technology

Consumer Goods Company, 10,001+ employees

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Return on Investment

As our customers vary in size and maturity, the ROI ranges accordingly.
For younger, smaller businesses this is a useful tool. Digitalization of he customer journey has certainly helped save time and efforts in many cases.
For more mature market players the tool is not always comprehensive enough. Dashboard and report personalization take time and efforts, and sometimes it feels that a dedicated BI tool would be a more suitable solution.

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Verified User

Partner in Information Technology

Pharmaceuticals Company, 51-200 employees

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Azure Logic Apps have had a great ROI as we have them automating tasks that used to be manual
Azure Logic Apps can sometimes take a while to build as you get "caught in the weeds"
Debugging can sometimes lead you down a rabbit hole and cost time

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Kyle Kochtan

Technical Lead

Newell RubbermaidConsumer Goods, 10,001+ employees

View all 2 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Aurea CX Platform Editions & Modules

Edition

License	$200,000¹

Per Year

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Azure Logic Apps Editions & Modules

Edition

Actions	$0.000025¹
Standard Connector	$0.000025¹
Enterprise Connector	$0.001¹
Integration Account - Basic	$0.42²
Integration Account - Standard	$1.37²

per execution
per hour

Additional Pricing Details

—

Rating Summary

Aurea CX Platform

Azure Logic Apps

Aurea CX Platform

Azure Logic Apps

Aurea CX Platform

Azure Logic Apps

Likelihood to Recommend