What users are saying about
8 Ratings
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Score 5 out of 100
64 Ratings
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Score 8 out of 100

Likelihood to Recommend

Aurea CX Platform

The tool has potential. Its capabilities and visual aspects could be considered rather basic but this might improve, particularly if the business intelligence/analytics aspect is leveraged. Once running well, it could allow (perhaps smaller) companies to successfully improve their customers' experiences through digitalizing customer journey - and we all know that customer loyalty goes a long way. However, whether or not the tool is comprehensive enough to deliver this for larger companies with more complex, multi- and omni-channel interactions is yet to be seen...
Anonymous | TrustRadius Reviewer

Anypoint Platform

You can empower your business with the process, experience, and system APIs. This also tends to simplify API management because they are segregated into the three groups and provide an additional layer of security. Anypoint is very effective at quickly exposing critical data to web apps, connected devices, vendor systems, and mobile devices in a secure way. It's also great for situations where you need to throttle access or requests to certain systems. The template development approach makes it easy to build reusable services across multiple points of integration.
Alex S | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

Aurea CX Platform
5.3
Anypoint Platform
Dashboards
Aurea CX Platform
6.0
Anypoint Platform
Standard reports
Aurea CX Platform
6.0
Anypoint Platform
Custom reports
Aurea CX Platform
4.0
Anypoint Platform

Process Engine

Aurea CX Platform
5.8
Anypoint Platform
Process designer
Aurea CX Platform
6.0
Anypoint Platform
Process simulation
Aurea CX Platform
7.0
Anypoint Platform
Business rules engine
Aurea CX Platform
5.0
Anypoint Platform
SOA support
Aurea CX Platform
5.0
Anypoint Platform
Process player
Aurea CX Platform
7.0
Anypoint Platform
Model execution
Aurea CX Platform
5.0
Anypoint Platform

Collaboration

Aurea CX Platform
4.0
Anypoint Platform
Social collaboration tools
Aurea CX Platform
4.0
Anypoint Platform

Content Management Capabilties

Aurea CX Platform
4.0
Anypoint Platform
Content management
Aurea CX Platform
4.0
Anypoint Platform

Cloud Data Integration

Aurea CX Platform
Anypoint Platform
8.5
Pre-built connectors
Aurea CX Platform
Anypoint Platform
9.4
Connector modification
Aurea CX Platform
Anypoint Platform
7.6
Support for real-time and batch integration
Aurea CX Platform
Anypoint Platform
9.0
Data quality services
Aurea CX Platform
Anypoint Platform
8.3
Data security features
Aurea CX Platform
Anypoint Platform
8.4
Monitoring console
Aurea CX Platform
Anypoint Platform
8.0

Pros

Aurea CX Platform

  • Face-lifted platforms: CX Messenger (formerly Sonic), CX Monitor (formerly Actional), CX Process (formerly Savvion)
  • User-friendly UI
  • Relatively painless implementation
Anonymous | TrustRadius Reviewer

Anypoint Platform

  • API Manager provides easy API Policy Governance. You do not have to manage multiple platforms for managing the policies.
  • Supports hybrid Mule EBS environments. You can configure both CouldHub-based and on-premise-based API using Mulesoft API manager in a similar manner.
  • It's very easy to implement API proxy.
  • User friendly UI.
  • Single platform to manage all.
Deepak Kushwaha | TrustRadius Reviewer

Cons

Aurea CX Platform

  • Standard edition is significantly lighter touch than the (pricier) Enterprise version
  • There are similar solutions on the market that are competitively prices and offer positive user experience
  • Data migration can be tricky at times
Anonymous | TrustRadius Reviewer

Anypoint Platform

  • Mulesoft has tons of capabilities however where I see it's lacking is usability, it's tough to set-up Anypoint Studio on local machines. Though flow designer is an alternate to that, however, it has very limited capabilities and it's extremely tough to build integrations there for business users.
  • Very expensive and no pay as you go model.
Anonymous | TrustRadius Reviewer

Usability

Aurea CX Platform

No score
No answers yet
No answers on this topic

Anypoint Platform

Anypoint Platform 8.0
Based on 1 answer
simple and easy graphics and containers helps developers to write complex flows
Federica Bianco | TrustRadius Reviewer

Support Rating

Aurea CX Platform

No score
No answers yet
No answers on this topic

Anypoint Platform

Anypoint Platform 6.8
Based on 8 answers
Anypoint Platform support is very responsive. There is also a huge knowledge base and an active online forum where answers to most questions can be found. When needed support engages the engineering group so adequate solutions or workarounds are always provided.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Aurea CX Platform

No answers on this topic

Anypoint Platform

The main problem with this software is the different connector type that is used for different protocols except for a different SAP connector. There is only one connector called SAP. It will be great if there will have a different connectors like idoc, RFC, proxy, etc.
Nikhil Kohli | TrustRadius Reviewer

Return on Investment

Aurea CX Platform

  • As our customers vary in size and maturity, the ROI ranges accordingly.
  • For younger, smaller businesses this is a useful tool. Digitalization of he customer journey has certainly helped save time and efforts in many cases.
  • For more mature market players the tool is not always comprehensive enough. Dashboard and report personalization take time and efforts, and sometimes it feels that a dedicated BI tool would be a more suitable solution.
Anonymous | TrustRadius Reviewer

Anypoint Platform

  • Mulesoft can be used to provide an integration platform to a large number of systems like Salesforce, ODBC, JDBC, SAP, Mongo DB, etc.
  • An excellent option to develop microservices and real-time integrations.
  • Not as robust in handling large data volumes, Informatica is better in that respect.
Nikhil Kohli | TrustRadius Reviewer

Screenshots

Pricing Details

Aurea CX Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Aurea CX Platform Editions & Modules

Edition
License$200,0001
  1. Per Year
Additional Pricing Details

Anypoint Platform

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Anypoint Platform Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Aurea CX Platform
5.0
Anypoint Platform
7.8

Likelihood to Renew

Aurea CX Platform
Anypoint Platform
9.0

Usability

Aurea CX Platform
Anypoint Platform
8.0

Support Rating

Aurea CX Platform
Anypoint Platform
6.8

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