What users are saying about
Top Rated
66 Ratings
8 Ratings
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Score 5 out of 100
Top Rated
66 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Aurea CX Platform

The tool has potential. Its capabilities and visual aspects could be considered rather basic but this might improve, particularly if the business intelligence/analytics aspect is leveraged. Once running well, it could allow (perhaps smaller) companies to successfully improve their customers' experiences through digitalizing customer journey - and we all know that customer loyalty goes a long way. However, whether or not the tool is comprehensive enough to deliver this for larger companies with more complex, multi- and omni-channel interactions is yet to be seen...
Anonymous | TrustRadius Reviewer

Oracle Integration (OIC)

For all type of integration except those with a huge volume. It can deal with 20MB of transactions and processing of 1GB file when a file is being read using file or FTP adapters. It cannot be used for EDI as this support is not there. OICS is a perfect fit for other integration and is best when a customer has Oracle applications in the landscape. It is even greater if you have a requirement to create a custom form and make use of Process Cloud. All of these work very well together seamlessly. API needs can be handled by APIary.
Shalindra Singh | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

Aurea CX Platform
5.3
Oracle Integration (OIC)
Dashboards
Aurea CX Platform
6.0
Oracle Integration (OIC)
Standard reports
Aurea CX Platform
6.0
Oracle Integration (OIC)
Custom reports
Aurea CX Platform
4.0
Oracle Integration (OIC)

Process Engine

Aurea CX Platform
5.8
Oracle Integration (OIC)
Process designer
Aurea CX Platform
6.0
Oracle Integration (OIC)
Process simulation
Aurea CX Platform
7.0
Oracle Integration (OIC)
Business rules engine
Aurea CX Platform
5.0
Oracle Integration (OIC)
SOA support
Aurea CX Platform
5.0
Oracle Integration (OIC)
Process player
Aurea CX Platform
7.0
Oracle Integration (OIC)
Model execution
Aurea CX Platform
5.0
Oracle Integration (OIC)

Collaboration

Aurea CX Platform
4.0
Oracle Integration (OIC)
Social collaboration tools
Aurea CX Platform
4.0
Oracle Integration (OIC)

Content Management Capabilties

Aurea CX Platform
4.0
Oracle Integration (OIC)
Content management
Aurea CX Platform
4.0
Oracle Integration (OIC)

Cloud Data Integration

Aurea CX Platform
Oracle Integration (OIC)
7.8
Pre-built connectors
Aurea CX Platform
Oracle Integration (OIC)
7.8
Connector modification
Aurea CX Platform
Oracle Integration (OIC)
7.9
Support for real-time and batch integration
Aurea CX Platform
Oracle Integration (OIC)
7.3
Data quality services
Aurea CX Platform
Oracle Integration (OIC)
7.2
Data security features
Aurea CX Platform
Oracle Integration (OIC)
8.0
Monitoring console
Aurea CX Platform
Oracle Integration (OIC)
8.4

Pros

Aurea CX Platform

  • Face-lifted platforms: CX Messenger (formerly Sonic), CX Monitor (formerly Actional), CX Process (formerly Savvion)
  • User-friendly UI
  • Relatively painless implementation
Anonymous | TrustRadius Reviewer

Oracle Integration (OIC)

  • Auto-association of Oracle applications prepopulates the application connector select box and preconfigures Oracle Integration (OIC) using secure credential access for faster integration.
  • Various other system connectors are available to use readily.
  • User-intuitive experience--Connectors, integrators, and dashboard can be seen on one page.
Anonymous | TrustRadius Reviewer

Cons

Aurea CX Platform

  • Standard edition is significantly lighter touch than the (pricier) Enterprise version
  • There are similar solutions on the market that are competitively prices and offer positive user experience
  • Data migration can be tricky at times
Anonymous | TrustRadius Reviewer

Oracle Integration (OIC)

  • Currently, it is not retaining the logs for more than 3 days, which it needs to address.
  • We also need some functionality inside the interface to re-push the same transaction again so that it will be helpful while testing and fixing the issue.
  • Also, some log errors are not giving the correct details. Oracle needs to rectify those.
Anonymous | TrustRadius Reviewer

Support Rating

Aurea CX Platform

No score
No answers yet
No answers on this topic

Oracle Integration (OIC)

Oracle Integration (OIC) 9.0
Based on 1 answer
The team is proactive and takes the issue up for resolution, they follow continuous development and release.
Shalindra Singh | TrustRadius Reviewer

Alternatives Considered

Aurea CX Platform

No answers on this topic

Oracle Integration (OIC)

The nearest thing I have used to OIC is UiPath, as it is often used as a tool to integrate software together. However, it is much more suited to legacy software which have little to no API endpoints. If the infrastructure already exists I understand why people use RPA for integration, however for when API's are easily accessible and you're using Oracle tools, OIC is better.
Alexander Cooper | TrustRadius Reviewer

Return on Investment

Aurea CX Platform

  • As our customers vary in size and maturity, the ROI ranges accordingly.
  • For younger, smaller businesses this is a useful tool. Digitalization of he customer journey has certainly helped save time and efforts in many cases.
  • For more mature market players the tool is not always comprehensive enough. Dashboard and report personalization take time and efforts, and sometimes it feels that a dedicated BI tool would be a more suitable solution.
Anonymous | TrustRadius Reviewer

Oracle Integration (OIC)

  • Created a solution for unique business integration with minimal processing times
  • Saves my team about 7 hours per week because of how it communicates with all the information. Because it communicates faster, and because there's a lot of information to communicate with, another solution might not work.
Stephanie Nagel | TrustRadius Reviewer

Screenshots

Pricing Details

Aurea CX Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Aurea CX Platform Editions & Modules

Edition
License$200,0001
  1. Per Year
Additional Pricing Details

Oracle Integration (OIC)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Oracle Integration (OIC) Editions & Modules

Additional Pricing Details
Try for free: https://cloud.oracle.com/tryit Pay-as-you-go/hour pricing https://cloud.oracle.com/en_US/OIC/pricing

Rating Summary

Likelihood to Recommend

Aurea CX Platform
5.0
Oracle Integration (OIC)
8.5

Support Rating

Aurea CX Platform
Oracle Integration (OIC)
9.0

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