Aurea Process vs. TIBCO® BPM Enterprise

The tool has potential. Its capabilities and visual aspects could be considered rather basic but this might improve, particularly if the business intelligence/analytics aspect is leveraged. Once running well, it could allow (perhaps smaller) companies to successfully improve their customers' experiences through digitalizing customer journey - and we all know that customer loyalty goes a long way. However, whether or not the tool is comprehensive enough to deliver this for larger companies with more complex, multi- and omni-channel interactions is yet to be seen...

Incentivized

TIBCO ActiveMatrix is most useful for teams that need help mapping out their processes with other, co-dependent teams. It makes that conversation happen in a logical, structured way. The software is also helpful for professionals that need more data visualization in their business. On the opposite side, the software is not useful for really small businesses. It’s not worth the money.

Incentivized

• Face-lifted platforms: CX Messenger (formerly Sonic), CX Monitor (formerly Actional), CX Process (formerly Savvion)
• User-friendly UI
• Relatively painless implementation

Incentivized

• Workspace and Openspace Console that offers a powerful method for troubleshooting and viewing the routing within a process
• Easy representation of the corporate organization
• Powerful IDE to design a business process as a TIBCO Business Studio BPM Edition
• Testing and Debugging

Incentivized

• Standard edition is significantly lighter touch than the (pricier) Enterprise version
• There are similar solutions on the market that are competitively prices and offer positive user experience
• Data migration can be tricky at times

Incentivized

• A little bit too conservative. Not really anything leading edge. [Tibco] has plenty of customers, and that means they will probably be around forever, but [product enhancements] seem to be more [abundant in competitor product offerings].
• It would be great to have some pre-defined themes. Pie chart labels - it would be great to get more options for sizing and placement.
• I find it hard to trust the online portal too much. I doubt the security that is offered by this software.

Incentivized

Such a BPM sw is amazing and usefull. You have a gret visibility in design and development phase.

Incentivized

Because our support team is always available also for development suggestions.

Incentivized

For BPM we looked at some IBM products suites, BPM Online, Oracle products and Pega Systems. The decision to go with AMX BPM was based on the evaluation by the software architect team and the cost of acquiring the TIBCO suites.

Incentivized

• As our customers vary in size and maturity, the ROI ranges accordingly.
• For younger, smaller businesses this is a useful tool. Digitalization of he customer journey has certainly helped save time and efforts in many cases.
• For more mature market players the tool is not always comprehensive enough. Dashboard and report personalization take time and efforts, and sometimes it feels that a dedicated BI tool would be a more suitable solution.

Incentivized

• In order to create a BPM management, you need to make a very solid data management model, which becomes very important in its reuse
• The business process is very often unconnected with the implementation logic and therefore plays in favor of the re-usability of the software
• Large customization at log level for which managing these tools can be handled minimizing effort

Incentivized