Aurea Process (formerly CX Process) from Aurea Software in Austin is a business process management offering, based on Savvion BPM.
$200,000
per year
TIBCO Messaging
Score 8.1 out of 10
N/A
TIBCO offers high-performance messaging technology, and gives customers flexibility and unique choice between Commercial and Open-source messaging solutions. TIBCO Messaging is a comprehensive messaging portfolio available to meet a wide variety of use cases and deployment models.
The tool has potential. Its capabilities and visual aspects could be considered rather basic but this might improve, particularly if the business intelligence/analytics aspect is leveraged. Once running well, it could allow (perhaps smaller) companies to successfully improve their customers' experiences through digitalizing customer journey - and we all know that customer loyalty goes a long way. However, whether or not the tool is comprehensive enough to deliver this for larger companies with more complex, multi- and omni-channel interactions is yet to be seen...
If you need a robust, extensible, reliable Enterprise Service Bus, with "Enterprise" being the key word here, TIBCO [Enterprise Message Service] will be able to fulfill every expectation. As proof of concept, or ad-hoc implementations, it might not be as well suited due to the infrastructure required.
Tibco EMS performs very well, and it meets our stringent performance requirements for corporate messaging backbone.
Tibco EMS scales well, and this is another of our stringent requirements.
Tibco provides good support for the EMS product, and continues to improve it. This is important as we don't want to use something that does not keep up with the changes in the technology landscape.
In terms of TIBCO Messaging, it would nice to have a more out-of-the-box way of linking its objects (queues, topics) directly to those of other popular solutions like MQ or Kafka.
Not being able to filter (that is, using selectors) through patterns/subtexts on the message body is missed on occasions.
Given the current trends and state-of-art, lift & shift of on-premise EMS clusters to cloud architectures should be more directly attainable.
EMS is a solid system and I see no reason to abandon it, in fact I am eager to see what the next versions will offer and future road maps. Knowing we have support to help us in case of problems is invaluable, both in case of critical issues and to improve overall performance.
We also use other messaging products: IBM MQ, especially for integration with other systems (server2server), which has been an industry standard for a long time, and Apache Kafka for cloud-native applications. EMS is a worse option compared to them, but it is still acceptable.
As our customers vary in size and maturity, the ROI ranges accordingly.
For younger, smaller businesses this is a useful tool. Digitalization of he customer journey has certainly helped save time and efforts in many cases.
For more mature market players the tool is not always comprehensive enough. Dashboard and report personalization take time and efforts, and sometimes it feels that a dedicated BI tool would be a more suitable solution.
