Aurea Process vs. PRTG Network Monitor

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Aurea Process
Score 5.0 out of 10
N/A
Aurea Process (formerly CX Process) from Aurea Software in Austin is a business process management offering, based on Savvion BPM.
$200,000
per year
PRTG
Score 8.6 out of 10
N/A
PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.
$1,750
perpetual license
Pricing
Aurea ProcessPRTG Network Monitor
Editions & Modules
License
$200,000
per year
PRTG 500
1,750
perpetual license
PRTG 1,000
3,200
perpetual license
PRTG 2,500
6,500
perpetual license
PRTG 5,000
11,500
perpetual license
PRTG XL 1
15,500
perpetual license
PRTG Enterprise
Custom Pricing
subscription license
Offerings
Pricing Offerings
Aurea ProcessPRTG
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Aurea ProcessPRTG Network Monitor
Top Pros
Top Cons
Features
Aurea ProcessPRTG Network Monitor
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Aurea Process
5.3
1 Ratings
42% below category average
PRTG Network Monitor
-
Ratings
Dashboards6.01 Ratings00 Ratings
Standard reports6.01 Ratings00 Ratings
Custom reports4.01 Ratings00 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
Aurea Process
5.8
1 Ratings
37% below category average
PRTG Network Monitor
-
Ratings
Process designer6.01 Ratings00 Ratings
Process simulation7.01 Ratings00 Ratings
Business rules engine5.01 Ratings00 Ratings
SOA support5.01 Ratings00 Ratings
Process player7.01 Ratings00 Ratings
Model execution5.01 Ratings00 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
Aurea Process
4.0
1 Ratings
69% below category average
PRTG Network Monitor
-
Ratings
Social collaboration tools4.01 Ratings00 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
Aurea Process
4.0
1 Ratings
68% below category average
PRTG Network Monitor
-
Ratings
Content management4.01 Ratings00 Ratings
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
Aurea Process
-
Ratings
PRTG Network Monitor
7.1
55 Ratings
15% below category average
Automated network device discovery00 Ratings7.449 Ratings
Network monitoring00 Ratings7.754 Ratings
Baseline threshold calculation00 Ratings6.747 Ratings
Alerts00 Ratings7.755 Ratings
Network capacity planning00 Ratings6.739 Ratings
Packet capture analysis00 Ratings5.528 Ratings
Network mapping00 Ratings7.639 Ratings
Customizable reports00 Ratings7.448 Ratings
Wireless infrastructure monitoring00 Ratings7.438 Ratings
Hardware health monitoring00 Ratings6.952 Ratings
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Aurea ProcessPRTG Network Monitor
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User Ratings
Aurea ProcessPRTG Network Monitor
Likelihood to Recommend
5.0
(1 ratings)
8.5
(55 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
8.5
(17 ratings)
User Testimonials
Aurea ProcessPRTG Network Monitor
Likelihood to Recommend
Aurea
The tool has potential. Its capabilities and visual aspects could be considered rather basic but this might improve, particularly if the business intelligence/analytics aspect is leveraged. Once running well, it could allow (perhaps smaller) companies to successfully improve their customers' experiences through digitalizing customer journey - and we all know that customer loyalty goes a long way. However, whether or not the tool is comprehensive enough to deliver this for larger companies with more complex, multi- and omni-channel interactions is yet to be seen...
Read full review
Paessler
If there are a number of different protocols and devices to monitor PRTG is really an all in one solution. There are network specific solutions, telephony solutions, server solutions, etc - but this tool can do anything. Even if you don't use this tool as your main "monitoring solutions" every IT professional should have access to this tool for at least troubleshooting purposes. If you are looking for something specific built for a task you may be able to find [a] more direct and easy tool to use that would be easier and quicker to setup as customization is not needed.
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Pros
Aurea
  • Face-lifted platforms: CX Messenger (formerly Sonic), CX Monitor (formerly Actional), CX Process (formerly Savvion)
  • User-friendly UI
  • Relatively painless implementation
Read full review
Paessler
  • Very, very configurable. You can create all kinds of monitors for all kinds of things. Plus it has loads of suggestions out of the box. It can get complicated but monitoring is complicated. Pretty decent interface and good support - active community.
  • I really liked how easy it was to add alerts by SMS. So easy to setup.
  • I like their sizing models (for purchase). We're actually small enough that we are free. But it's not free as in stripped down - it's free because we don't use many "sensors" and don't honestly have the need.
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Cons
Aurea
  • Standard edition is significantly lighter touch than the (pricier) Enterprise version
  • There are similar solutions on the market that are competitively prices and offer positive user experience
  • Data migration can be tricky at times
Read full review
Paessler
  • The probe service can be quite resource-intensive. This can cause false-positive readings from some sensors sometimes.
  • The software gets updated very regularly. Whilst this is usually a good thing to fix bugs etc, it does meantime downtime of the monitoring quite often while they are installed.
  • The ability to create Maps from Libraries. Very specific issue but a lot of people have been asking for it for years and it is still not available.
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Likelihood to Renew
Aurea
No answers on this topic
Paessler
It is now an essential tool for monitoring and maintaining the health of our network and systems.
Read full review
Usability
Aurea
No answers on this topic
Paessler
The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
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Support Rating
Aurea
No answers on this topic
Paessler
I am giving this a 6 simply because I have never had to contact support. The online documentation is adequate for most things, and the user-maintained knowledgebase is excellent. The few times I have run into issues that were not easily resolvable with intuitive UI, I was able to find the answers that I needed either in the PRTG-provided documentation, the knowledgebase, or with a quick online web search.
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Alternatives Considered
Aurea
No answers on this topic
Paessler
I have deployed and tested three products for evaluation I found [PRTG Network Monitor] very easy to deploy, the deployment literally took not more than one hour including basic configuration and network discovery. After deployment few configuration changes and creation of maps, reports and little tweaking is required. [Then] it would go through its process of recommendation that took some time to complete, while [on] other hand other software's took lot of time to install and configure. And features were also missing, which resulted in decision in favor of [PRTG Network Monitor].
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Return on Investment
Aurea
  • As our customers vary in size and maturity, the ROI ranges accordingly.
  • For younger, smaller businesses this is a useful tool. Digitalization of he customer journey has certainly helped save time and efforts in many cases.
  • For more mature market players the tool is not always comprehensive enough. Dashboard and report personalization take time and efforts, and sometimes it feels that a dedicated BI tool would be a more suitable solution.
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Paessler
  • The ability to analyze multiple pieces of information in one place, especially with historical data, has saved our IT department time and headaches. It would be so much more difficult to trace an issue without PRTG, just relying on event logs and an open task manager window.
  • The cost is not cheap, so it's an expense that hits the bottom line like everything else. Figure in hardware costs as well, ideally a server outside of your main environment.
  • I keep saying this, but the historical data piece is worth so much. There's really no good way to collect all of that information in one place without something like PRTG. And that definitely saves time and money in the long run.
Read full review
ScreenShots

Aurea Process Screenshots

Screenshot of CX Platform enables leading companies to modernize, automate, and monitor their back office by bridging legacy SOA solutions to modern micro-service and container-based architectures.