Auth0 vs Avatier Identity Anywhere

Likelihood to Recommend

Auth0 is mainly a solution for authentication and authorization. And it does what it promises in that aspect, but I also find it very helpful when it comes to customer support because I can see a lot of crucial information about user activity. So we have allowed our customer services team members to access auth0 backend log files for troubleshooting user login issues, etc. And the backend administration site is fairly easy to understand. Metadata along with Rules and Hooks allow for flexibility for token generation . Multiple ways to authenticate.

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Verified User

Director in Information Technology

Financial Services Company, 51-200 employees

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Avatier is very well suited for large organizations that struggle with Service Desk getting swamped with password resets or unlocks. Giving end users the power to self service their issues is well worth the investment. In my environment, I even created Slackbot responses that triggered the Avatier site when a user said "reset password" or "locked out."

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Adam Martin

Desktop Engineer

HBOEntertainment, 1001-5000 employees

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Feature Rating Comparison

Auth0

Avatier Identity Anywhere

ID-Management Access Control

ID Management Single-Sign On (SSO)

Multi-Factor Authentication

Password Management

Account Provisioning and De-provisioning

ID Management Workflow Automation

ID Risk Management

Pros

The Auth0 documentation provides plenty of examples and tutorials for users to get up and running quickly
Auth0 is very flexible, it has a lot of pre-build authentication methods but also allows you to customize your method of authentication if you need to build off an internal provider
The Auth0 user interface is generally intuitive and it has detailed logs to assist with auditing
Auth0 comes at a very competitive price-point if your platform doesn't require a huge number of users (the free tier alone could be sufficient for many)

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Eric Mason

Lead Developer

SaaSquatchMarketing and Advertising, 11-50 employees

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Allows us to set users accounts to termination at any given time.
Allows us to let end users manage their own account with little work for our help desk team.

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Verified User

Supervisor in Information Technology

Retail Company, 10,001+ employees

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Cons

Price point for ALL features can get a bit pricey. But they have a startup plan which helps big time. Developer plans start at $23/mo and do not include all features.
Actions, rules, hooks, and email customization are great features, but the UI is a bit tough sometimes, not very responsive to screen size and code editors are cut off in a difficult place to maneuver.

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Brady Perry

Co-Founder & CTO

BusieLeisure, Travel & Tourism, 1-10 employees

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The only issue I have come across is that if a user begins to reset their password, but doesn't remember all of their security questions, sometimes the tool triggers a reset even if they didn't successfully reset themselves. This becomes a problem in an environment that has password complexity requirements, such as not being able to change your password again within a 24 hour period.

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Adam Martin

Desktop Engineer

HBOEntertainment, 1001-5000 employees

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Support Rating

Auth0 6.0

Based on 2 answers

There isn't a clear method to get a hold of support when trouble arises if you're on their standard plan. You can file a support ticket and they generally are responsive. I've often been able to find similar questions to the questions I've had when it comes to support in their ticket history, however, some have been closed without a satisfactory conclusion for the original poster.

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Eric Mason

Lead Developer

SaaSquatchMarketing and Advertising, 11-50 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

Okta is very similar to Auth0, but we got some references that used Auth0 so we decided for that, most because it was recommended.With Amazon Cognito was the same, there were not experience with any of these before so we went with Auth0 as first experience and stayed with it.

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Iván García

Consultant

Datum, S.A.Computer Software, 11-50 employees

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We use NetIQ DRA, so we looked into Identity Manager as well, but it just didn't have the same kind of integration capabilities and security measures that Avatier provided. Ultimately, after using a trial of Identity Manager, we decided it wasn't going to work and opted for Avatier, as it had a long-standing record for excellence.

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Adam Martin

Desktop Engineer

HBOEntertainment, 1001-5000 employees

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Return on Investment

With Auth0, we saved a lot of time and money implementing identity management that would work across all of our services instead of doing it ourselves.
There's no going back from Auth0. We've become really dependent on them.
It reduces a lot of burden on our side to be GDPR compliant.

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Verified User

Engineer in Information Technology

Professional Training & Coaching Company, 11-50 employees

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The main positive is the number of calls into our help desk or LAN team have gone down to a few calls a week; instead of the masses going to them on a daily basis.

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Verified User

Supervisor in Information Technology

Retail Company, 10,001+ employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

Auth0 Editions & Modules

Edition

1,000 External Active Users	$23¹
2,000 External Active Users	$57¹
5,000 External Active Users	$114¹
10,000 External Active Users	$228¹
20,000 External Active Users	$455¹
50,000 External Active Users	$1,138¹
Over 50,000 External Active Users	Contact for quote
500 External Active Machines	$130³
Enterprise	Contact for quote

per month
per month

Additional Pricing Details

Flexible pricing for everyone. View our pricing page to lean which plan is right for you.

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Required

$5,000*

* per installation

Avatier Identity Anywhere Editions & Modules

Edition

Avatier Identity Anywhere User Lifecycle Management	5.00¹
Avatier Identity Anywhere Password Management	1.50¹
Avatier Identity Anywhere Single Sign-On (SSO)	2.00¹
Avatier Identity Anywhere Access Governance	3.00¹

per user/month

Additional Pricing Details

Volume discounts available for customers over 3,000 employees Educational/Non-Profit Pricing Available Upon Request

Rating Summary

Auth0

Avatier Identity Anywhere

Auth0

Avatier Identity Anywhere

Auth0 vs Avatier Identity Anywhere

Auth0

Avatier Identity Anywhere

Feature Rating Comparison

Identity Management

ID-Management Access Control

ID Management Single-Sign On (SSO)

Multi-Factor Authentication

Password Management

Account Provisioning and De-provisioning

ID Management Workflow Automation

ID Risk Management

Pros

Cons

Support Rating

Alternatives Considered

Return on Investment

Screenshots

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Auth0 Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Avatier Identity Anywhere Editions & Modules

Edition

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Support Rating

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