Auth0 vs Avatier Identity Anywhere

• Overall we had very good experience with Auth0. It supports industry standard language or technology for integration. Very good performance.
• It's nice to work with Auth0's APIs and they are flexible.
• The management and configuration dashboard is useful and easy to deal with.

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• Allows us to set users accounts to termination at any given time.
• Allows us to let end users manage their own account with little work for our help desk team.

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• Price point for ALL features can get a bit pricey. But they have a startup plan which helps big time. Developer plans start at $23/mo and do not include all features.
• Actions, rules, hooks, and email customization are great features, but the UI is a bit tough sometimes, not very responsive to screen size and code editors are cut off in a difficult place to maneuver.

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• The only issue I have come across is that if a user begins to reset their password, but doesn't remember all of their security questions, sometimes the tool triggers a reset even if they didn't successfully reset themselves. This becomes a problem in an environment that has password complexity requirements, such as not being able to change your password again within a 24 hour period.

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• Reduced development time in manually setting up SSO SAML connections.
• During the Auth0 outage, no one could use our product due to the lack of a fallback plan on Auth0's part. This will require us to make our own fallback plan.
• Basic debugging/error messaging in Auth0 for when a previously set up SSO connection is no longer working.

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• The main positive is the number of calls into our help desk or LAN team have gone down to a few calls a week; instead of the masses going to them on a daily basis.

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