What users are saying about
Auth0
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59 Ratings
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Based on 59 reviews and ratings
2 Ratings
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Based on 2 reviews and ratings
Likelihood to Recommend
Auth0
Auth0 is mainly a solution for authentication and authorization. And it does what it promises in that aspect, but I also find it very helpful when it comes to customer support because I can see a lot of crucial information about user activity. So we have allowed our customer services team members to access auth0 backend log files for troubleshooting user login issues, etc. And the backend administration site is fairly easy to understand. Metadata along with Rules and Hooks allow for flexibility for token generation . Multiple ways to authenticate.

Verified User
Director in Information Technology
Financial Services Company, 51-200 employeesAvatier Identity Anywhere
Avatier is very well suited for large organizations that struggle with Service Desk getting swamped with password resets or unlocks. Giving end users the power to self service their issues is well worth the investment. In my environment, I even created Slackbot responses that triggered the Avatier site when a user said "reset password" or "locked out."
Desktop Engineer
HBOEntertainment, 1001-5000 employees
Feature Rating Comparison
Identity Management
Auth0
8.4
Avatier Identity Anywhere
10.0
ID-Management Access Control
Auth0
9.0
Avatier Identity Anywhere
—
ID Management Single-Sign On (SSO)
Auth0
9.5
Avatier Identity Anywhere
—
Multi-Factor Authentication
Auth0
8.0
Avatier Identity Anywhere
—
Password Management
Auth0
7.8
Avatier Identity Anywhere
10.0
Account Provisioning and De-provisioning
Auth0
8.2
Avatier Identity Anywhere
—
ID Management Workflow Automation
Auth0
8.7
Avatier Identity Anywhere
—
ID Risk Management
Auth0
7.5
Avatier Identity Anywhere
—
Pros
Auth0
- The Auth0 documentation provides plenty of examples and tutorials for users to get up and running quickly
- Auth0 is very flexible, it has a lot of pre-build authentication methods but also allows you to customize your method of authentication if you need to build off an internal provider
- The Auth0 user interface is generally intuitive and it has detailed logs to assist with auditing
- Auth0 comes at a very competitive price-point if your platform doesn't require a huge number of users (the free tier alone could be sufficient for many)
Lead Developer
SaaSquatchMarketing and Advertising, 11-50 employees
Avatier Identity Anywhere
- Allows us to set users accounts to termination at any given time.
- Allows us to let end users manage their own account with little work for our help desk team.

Verified User
Supervisor in Information Technology
Retail Company, 10,001+ employeesCons
Auth0
- Price point for ALL features can get a bit pricey. But they have a startup plan which helps big time. Developer plans start at $23/mo and do not include all features.
- Actions, rules, hooks, and email customization are great features, but the UI is a bit tough sometimes, not very responsive to screen size and code editors are cut off in a difficult place to maneuver.
Co-Founder & CTO
BusieLeisure, Travel & Tourism, 1-10 employees
Avatier Identity Anywhere
- The only issue I have come across is that if a user begins to reset their password, but doesn't remember all of their security questions, sometimes the tool triggers a reset even if they didn't successfully reset themselves. This becomes a problem in an environment that has password complexity requirements, such as not being able to change your password again within a 24 hour period.
Desktop Engineer
HBOEntertainment, 1001-5000 employees
Support Rating
Auth0
Auth0 6.0
Based on 2 answers
There isn't a clear method to get a hold of support when trouble arises if you're on their standard plan. You can file a support ticket and they generally are responsive. I've often been able to find similar questions to the questions I've had when it comes to support in their ticket history, however, some have been closed without a satisfactory conclusion for the original poster.
Lead Developer
SaaSquatchMarketing and Advertising, 11-50 employees
Avatier Identity Anywhere
No score
No answers yet
No answers on this topic
Alternatives Considered
Auth0
Okta is very similar to Auth0, but we got some references that used Auth0 so we decided for that, most because it was recommended.With Amazon Cognito was the same, there were not experience with any of these before so we went with Auth0 as first experience and stayed with it.
Consultant
Datum, S.A.Computer Software, 11-50 employees
Avatier Identity Anywhere
We use NetIQ DRA, so we looked into Identity Manager as well, but it just didn't have the same kind of integration capabilities and security measures that Avatier provided. Ultimately, after using a trial of Identity Manager, we decided it wasn't going to work and opted for Avatier, as it had a long-standing record for excellence.
Desktop Engineer
HBOEntertainment, 1001-5000 employees
Return on Investment
Auth0
- With Auth0, we saved a lot of time and money implementing identity management that would work across all of our services instead of doing it ourselves.
- There's no going back from Auth0. We've become really dependent on them.
- It reduces a lot of burden on our side to be GDPR compliant.

Verified User
Engineer in Information Technology
Professional Training & Coaching Company, 11-50 employeesAvatier Identity Anywhere
- The main positive is the number of calls into our help desk or LAN team have gone down to a few calls a week; instead of the masses going to them on a daily basis.

Verified User
Supervisor in Information Technology
Retail Company, 10,001+ employeesScreenshots
Avatier Identity Anywhere
See All (5) Avatier Identity Anywhere ScreenshotsPricing Details
Auth0
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Auth0 Editions & Modules
Edition
1,000 External Active Users | $231 |
---|---|
2,000 External Active Users | $571 |
5,000 External Active Users | $1141 |
10,000 External Active Users | $2281 |
20,000 External Active Users | $4551 |
50,000 External Active Users | $1,1381 |
Over 50,000 External Active Users | Contact for quote |
500 External Active Machines | $1303 |
Enterprise | Contact for quote |
- per month
- per month
Additional Pricing Details
Flexible pricing for everyone. View our pricing page to lean which plan is right for you.Avatier Identity Anywhere
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$5,000*
* per installation
Avatier Identity Anywhere Editions & Modules
Edition
Avatier Identity Anywhere User Lifecycle Management | 5.001 |
---|---|
Avatier Identity Anywhere Password Management | 1.501 |
Avatier Identity Anywhere Single Sign-On (SSO) | 2.001 |
Avatier Identity Anywhere Access Governance | 3.001 |
- per user/month