What users are saying about
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59 Ratings

Auth0

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59 Ratings
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Score 8 out of 100
18 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Auth0

Auth0 is mainly a solution for authentication and authorization. And it does what it promises in that aspect, but I also find it very helpful when it comes to customer support because I can see a lot of crucial information about user activity. So we have allowed our customer services team members to access auth0 backend log files for troubleshooting user login issues, etc. And the backend administration site is fairly easy to understand. Metadata along with Rules and Hooks allow for flexibility for token generation . Multiple ways to authenticate.
Anonymous | TrustRadius Reviewer

ManageEngine ADManager Plus

ADManager is perfectly suited for reducing the human error in account creation. The templates I needed to create for this were easy and I was done within a couple of days. I am happy to sign that account creation errors has been near zero since the roll out of this application. I look forward to using more of its functionality
Matthew Garufi | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

Auth0
8.4
ManageEngine ADManager Plus
7.7
ID-Management Access Control
Auth0
9.0
ManageEngine ADManager Plus
6.8
ID Management Single-Sign On (SSO)
Auth0
9.5
ManageEngine ADManager Plus
Multi-Factor Authentication
Auth0
8.0
ManageEngine ADManager Plus
Password Management
Auth0
7.8
ManageEngine ADManager Plus
8.1
Account Provisioning and De-provisioning
Auth0
8.2
ManageEngine ADManager Plus
8.9
ID Management Workflow Automation
Auth0
8.7
ManageEngine ADManager Plus
7.1
ID Risk Management
Auth0
7.5
ManageEngine ADManager Plus

Pros

Auth0

  • The Auth0 documentation provides plenty of examples and tutorials for users to get up and running quickly
  • Auth0 is very flexible, it has a lot of pre-build authentication methods but also allows you to customize your method of authentication if you need to build off an internal provider
  • The Auth0 user interface is generally intuitive and it has detailed logs to assist with auditing
  • Auth0 comes at a very competitive price-point if your platform doesn't require a huge number of users (the free tier alone could be sufficient for many)
Eric Mason | TrustRadius Reviewer

ManageEngine ADManager Plus

  • Creates user account by template
  • Streamlines new hire and termination processes
  • Helps generate report logs to assist with AD cleanup
Anonymous | TrustRadius Reviewer

Cons

Auth0

  • Price point for ALL features can get a bit pricey. But they have a startup plan which helps big time. Developer plans start at $23/mo and do not include all features.
  • Actions, rules, hooks, and email customization are great features, but the UI is a bit tough sometimes, not very responsive to screen size and code editors are cut off in a difficult place to maneuver.
Brady Perry | TrustRadius Reviewer

ManageEngine ADManager Plus

  • Reports can be hard to get what you need...sometimes they include fields that you don't need.
  • The automation feature broke after an update and our complex automations stopped working.
Joe Perri | TrustRadius Reviewer

Support Rating

Auth0

Auth0 6.0
Based on 2 answers
There isn't a clear method to get a hold of support when trouble arises if you're on their standard plan. You can file a support ticket and they generally are responsive. I've often been able to find similar questions to the questions I've had when it comes to support in their ticket history, however, some have been closed without a satisfactory conclusion for the original poster.
Eric Mason | TrustRadius Reviewer

ManageEngine ADManager Plus

ManageEngine ADManager Plus 6.4
Based on 7 answers
When we first tried it, they helped us set up the templates and we got very good training from them. When we have a problem we just call or open a ticket and we get a reply right away. They are there to help.
Alessandro Spada | TrustRadius Reviewer

Alternatives Considered

Auth0

Okta is very similar to Auth0, but we got some references that used Auth0 so we decided for that, most because it was recommended.With Amazon Cognito was the same, there were not experience with any of these before so we went with Auth0 as first experience and stayed with it.
Iván García | TrustRadius Reviewer

ManageEngine ADManager Plus

We did not research any other applications. ADManager Plus was the first that appeared in our search. After a demo with their sales team, it was apparent that this was the application we wanted. The price was perfect too. We ordered it right away and implemented it within a couple of weeks.
Matthew Garufi | TrustRadius Reviewer

Return on Investment

Auth0

  • With Auth0, we saved a lot of time and money implementing identity management that would work across all of our services instead of doing it ourselves.
  • There's no going back from Auth0. We've become really dependent on them.
  • It reduces a lot of burden on our side to be GDPR compliant.
Anonymous | TrustRadius Reviewer

ManageEngine ADManager Plus

  • This tool has reduced the time taken to on-board users.
  • This tool can do mass user creation and deletion.
  • Managing user changes is simplistic with this tool.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Auth0

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Auth0 Editions & Modules

Edition
1,000 External Active Users$231
2,000 External Active Users$571
5,000 External Active Users$1141
10,000 External Active Users$2281
20,000 External Active Users$4551
50,000 External Active Users$1,1381
Over 50,000 External Active UsersContact for quote
500 External Active Machines$1303
EnterpriseContact for quote
  1. per month
  2. per month
Additional Pricing Details
Flexible pricing for everyone. View our pricing page to lean which plan is right for you.

ManageEngine ADManager Plus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ManageEngine ADManager Plus Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Auth0
8.1
ManageEngine ADManager Plus
8.7

Support Rating

Auth0
6.0
ManageEngine ADManager Plus
6.4

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