What users are saying about
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59 Ratings

Auth0

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59 Ratings
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Score 8 out of 100
4 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Auth0

Auth0 is mainly a solution for authentication and authorization. And it does what it promises in that aspect, but I also find it very helpful when it comes to customer support because I can see a lot of crucial information about user activity. So we have allowed our customer services team members to access auth0 backend log files for troubleshooting user login issues, etc. And the backend administration site is fairly easy to understand. Metadata along with Rules and Hooks allow for flexibility for token generation . Multiple ways to authenticate.
Anonymous | TrustRadius Reviewer

Microsoft Enterprise Mobility + Security

Any organization that is running Office 365 for email should have EMS licenses. The benefits are manifold compared to the reasonable cost. Truthfully, I think a lot of the features should be part of an O365 Business Premium license, but since the EMS license is a drop in the bucket, it's hard to complain.
Patrick Plaisance | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

Auth0
8.4
Microsoft Enterprise Mobility + Security
ID-Management Access Control
Auth0
9.0
Microsoft Enterprise Mobility + Security
ID Management Single-Sign On (SSO)
Auth0
9.5
Microsoft Enterprise Mobility + Security
Multi-Factor Authentication
Auth0
8.0
Microsoft Enterprise Mobility + Security
Password Management
Auth0
7.8
Microsoft Enterprise Mobility + Security
Account Provisioning and De-provisioning
Auth0
8.2
Microsoft Enterprise Mobility + Security
ID Management Workflow Automation
Auth0
8.7
Microsoft Enterprise Mobility + Security
ID Risk Management
Auth0
7.6
Microsoft Enterprise Mobility + Security

Pros

Auth0

  • The Auth0 documentation provides plenty of examples and tutorials for users to get up and running quickly
  • Auth0 is very flexible, it has a lot of pre-build authentication methods but also allows you to customize your method of authentication if you need to build off an internal provider
  • The Auth0 user interface is generally intuitive and it has detailed logs to assist with auditing
  • Auth0 comes at a very competitive price-point if your platform doesn't require a huge number of users (the free tier alone could be sufficient for many)
Eric Mason | TrustRadius Reviewer

Microsoft Enterprise Mobility + Security

  • Azure AD Single Sign-On -- this is my favorite feature of EMS + Security. It is easy to setup and MS has simple instructions for most popular cloud services.
  • InTune -- the changeover from the old InTune Client/Silverlight Portal has been painful, but once you get Win10 devices setup with InTune, management is a breeze.
Patrick Plaisance | TrustRadius Reviewer

Cons

Auth0

  • Price point for ALL features can get a bit pricey. But they have a startup plan which helps big time. Developer plans start at $23/mo and do not include all features.
  • Actions, rules, hooks, and email customization are great features, but the UI is a bit tough sometimes, not very responsive to screen size and code editors are cut off in a difficult place to maneuver.
Brady Perry | TrustRadius Reviewer

Microsoft Enterprise Mobility + Security

  • InTune deployment via Hybrid Azure AD. The instructions seem very simple but there are lots of little areas you can get tripped up and there is little logging to see where you've gone wrong.
  • Advanced Threat Protection anti-impersonation. It is WAY too sensitive. Users emailing themselves from personal accounts get their mail sent to quarantine just because the name/label of the personal account matches their Office 365 mailbox name/label? HUH???
  • Licensing. Typical of Microsoft, what you're actually getting and details of licensing are confusing.
Patrick Plaisance | TrustRadius Reviewer

Support Rating

Auth0

Auth0 6.0
Based on 2 answers
There isn't a clear method to get a hold of support when trouble arises if you're on their standard plan. You can file a support ticket and they generally are responsive. I've often been able to find similar questions to the questions I've had when it comes to support in their ticket history, however, some have been closed without a satisfactory conclusion for the original poster.
Eric Mason | TrustRadius Reviewer

Microsoft Enterprise Mobility + Security

No score
No answers yet
No answers on this topic

Alternatives Considered

Auth0

Okta is very similar to Auth0, but we got some references that used Auth0 so we decided for that, most because it was recommended.With Amazon Cognito was the same, there were not experience with any of these before so we went with Auth0 as first experience and stayed with it.
Iván García | TrustRadius Reviewer

Microsoft Enterprise Mobility + Security

EMS integrates directly with Office 365. It offers multiple desired features in one product/subscription. It's difficult to do a 1:1 comparison between each product. OneLogin's pre-sales support was terrible and implementation was complex. Barracuda offers great email protection but hard to justify the cost when EMS can just be added on to existing Office 365 accounts and brings additional benefit in SSO, etc.
Patrick Plaisance | TrustRadius Reviewer

Return on Investment

Auth0

  • With Auth0, we saved a lot of time and money implementing identity management that would work across all of our services instead of doing it ourselves.
  • There's no going back from Auth0. We've become really dependent on them.
  • It reduces a lot of burden on our side to be GDPR compliant.
Anonymous | TrustRadius Reviewer

Microsoft Enterprise Mobility + Security

  • SSO setup through Azure AD has saved IT staff countless hours of lost passwords, multiple password resets, offboarding departed staff accounts, etc.
  • Anti malware/phishing policies have prevented active malware/phishing campaigns.
Patrick Plaisance | TrustRadius Reviewer

Screenshots

Pricing Details

Auth0

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Auth0 Editions & Modules

Edition
1,000 External Active Users$231
2,000 External Active Users$571
5,000 External Active Users$1141
10,000 External Active Users$2281
20,000 External Active Users$4551
50,000 External Active Users$1,1381
Over 50,000 External Active UsersContact for quote
500 External Active Machines$1303
EnterpriseContact for quote
  1. per month
  2. per month
Additional Pricing Details
Flexible pricing for everyone. View our pricing page to lean which plan is right for you.

Microsoft Enterprise Mobility + Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Enterprise Mobility + Security Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Auth0
8.1
Microsoft Enterprise Mobility + Security
9.0

Support Rating

Auth0
6.0
Microsoft Enterprise Mobility + Security

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