What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
71 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
253 Ratings

Auth0

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
71 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

The Okta Identity Cloud

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
253 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Highlights

Auth0 and Okta Identity Cloud are identity management solutions integrally featuring single sign-on (SSO), multi-factor authentication, social login, and related identity-related security features. Both are offered in flexible suites that may be structured to provide employee or customer login and identity management. They are competing solutions. Okta’s is dominant, and is used across companies of all sizes, somewhat more so across mid-size or larger entities. Auth0 is a smaller company that competes from the middle of the identity pack, and is deployed at relatively smaller companies than Okta, possibly because it has a service tier that is free for long-term use, and that might be adequate for many kinds of projects.

Features

There are plenty of reasons to deploy Okta or Auth0 for a company or company’s identity management, authentication, or single sign-on needs.

Choosing Okta is usually a straightforward decision: it is very strong across its core competencies, particularly for creating a central place for employees to login to the many cloud-based enterprise apps they may use (SSO). Okta presents a fluid sign-in process for end-users, with an easy to use UI that creates an efficient employee experience. Also, administrative users describe a flexible MFA solution with adjustable rules and stringency based on access location or any particular app’s security needs. It also provides strong password management.

Auth0 stands out for providing companies a relatively low cost or costless solution; its greatest strength is its functional but free or low cost SSO and multi-factor authentication. Auth0’s free plan is available for up to 7000 external users and 500 internal users for workplace identity (a Covid-19 initiative to make remote work safer, and easier). Okta does not provide a similarly capable free plan. Also, Auth0 is billed as a solution for developers with a focus on flexibility, letting the user build the app that is needed for their infrastructure, with SDKs and quickstarts for setting up authentication on a variety of platforms, along with good documentation.

Limitations

Some reasons Okta or Auth0 may not be appropriate for a company or project also exist.

Okta’s cost can be somewhat high vs. its many competitors. For non-technical users (or even technical users), some users complain that implementing an Okta identity solution is more complicated than it needs to be. While end-users may not experience these issues, company admin behind the scenes may be scratching their heads trying to make it all work. Also, Okta’s fans often surface a wish list of missing features, some such as a fat client for workstations, biometric authentication, and more customizable (i.e. less annoying) session logout rules for users, as well as official powershell support.

While Auth0 is a developer-oriented solution, some users feel the documentation is a little confusing, and are frustrated by what they describe as constantly changing or never finished features. But the most unwelcome surprise is the freemium woes. After humming along for free, some developers have said Auth0’s cost caught them by surprise, when finding a particular needed tool gated behind steeply tiered pricing, placing features that have become essential hopelessly out of reach for their project.

Pricing

As stated, Auth0 is free with up to 7,000 external active users with unlimited logins, or 500 insider active users. The paid developer plan adds additional features including up to 2 days of log retention and 1 log stream, role management, and other features, starting at $23 per month per 1000 external authenticated users. There are additional tiers for more users, and all tiers cost about 23c per user. For employee support with social login, MFA, and enterprise identity support (e.g. Active Directory) the Developer Pro plan is required. Its pricing depends on the number of internal users, external users, and machine to machine tokens included.

Okta offers a number of identity services and pricing can become quite complex. Workforce Identity prices are based on each needed feature on a per user / per month basis. SSO is priced at $2 per user, per month, and Adaptive SSO (adds risk-based authentication with device, location, and network context) is priced at $5 per user / per month.Okta MFA is priced at $3 per user / per month with Adaptive MFA (adds device context, geo-location and “impossible travel” detection, additional network context) is $6 per month. Okta’s Universal Directory service is $2 per user per month. Okta also offers a number of add-ons (access gateway, API Access management, etc.). Customer Identity products range from free for 1000 MAUs, to $42,000 for an enterprise plan. Enterprise plans include access to Okta add-ons, for an additional fee.

Likelihood to Recommend

Auth0

Auth0 is very well suited for situations where a JSON web token can be used for authorizing APIs, websites, and mobile devices. It's especially useful if the JWT validation can happen at a gateway layer. It's especially useful if you only need to verify the user's email address or mobile number as the passwordless login is easy to implement.
Anonymous | TrustRadius Reviewer

The Okta Identity Cloud

The Okta Identity Cloud is a constantly evolving product, thanks to Okta's relentless innovation.This solution is well suite[d] for companies -
  1. With several applications that support external authentication
  2. Have a well defined user identity lifecycle
  3. Willing to invest in security and compliance
Less appropriate for companies -
  1. That don't embrace innovation fast enough
  2. Like to build their custom or on-premise tools
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

Auth0
8.4
The Okta Identity Cloud
8.7
ID-Management Access Control
Auth0
8.9
The Okta Identity Cloud
8.6
ID Management Single-Sign On (SSO)
Auth0
9.3
The Okta Identity Cloud
9.3
Multi-Factor Authentication
Auth0
8.1
The Okta Identity Cloud
9.4
Password Management
Auth0
7.9
The Okta Identity Cloud
8.5
Account Provisioning and De-provisioning
Auth0
8.2
The Okta Identity Cloud
8.6
ID Management Workflow Automation
Auth0
8.7
The Okta Identity Cloud
8.2
ID Risk Management
Auth0
7.5
The Okta Identity Cloud
8.4

Pros

Auth0

  • Overall we had very good experience with Auth0. It supports industry standard language or technology for integration. Very good performance.
  • It's nice to work with Auth0's APIs and they are flexible.
  • The management and configuration dashboard is useful and easy to deal with.
Anonymous | TrustRadius Reviewer

The Okta Identity Cloud

  • Okta handles lockouts and password changes very seamlessly. Most end users no longer have to contact our IT department to reset their password or unlock their account.
  • Okta does MFA (Multi-Factor Authentication) very well with the use of their own app, Okta Verify. We utilize this for VPN connections and having MFA or 2FA has strengthened the security of our internal network.
  • Okta's administration GUI is easy to use, and easy to set up. Adding applications to the organization is easy and requires very little work to deploy.
  • Users can utilize Okta to store passwords securely and safe on their own account. They also can one click login to personal sites if they use Okta to store their password.
  • Okta's support system is very knowledgeable and quick to respond to issues. We've had a few cases that were resolved within hours and that helps immensely when working with end users.
Anonymous | TrustRadius Reviewer

Cons

Auth0

  • Price point for ALL features can get a bit pricey. But they have a startup plan which helps big time. Developer plans start at $23/mo and do not include all features.
  • Actions, rules, hooks, and email customization are great features, but the UI is a bit tough sometimes, not very responsive to screen size and code editors are cut off in a difficult place to maneuver.
Brady Perry | TrustRadius Reviewer

The Okta Identity Cloud

  • Session cookies have been frustrating. Rather than having an expiration date, they are activity based. Some applications will reject assertions is the Okta session is too old, so having a perpetual cookie messes things up. The option to change this is something that is desired.
  • Connections to Active Directory are excellent, but there is little control over syncing. It’s either manual or every hour. Change based syncing would help simplify things.
Chase Palmer, CISSP | TrustRadius Reviewer

Likelihood to Renew

Auth0

No score
No answers yet
No answers on this topic

The Okta Identity Cloud

The Okta Identity Cloud 8.0
Based on 18 answers
Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights
Devin Garrett | TrustRadius Reviewer

Usability

Auth0

No score
No answers yet
No answers on this topic

The Okta Identity Cloud

The Okta Identity Cloud 9.0
Based on 1 answer
Some of its features are great and some are slightly complex and not easy without vendor support.
Anonymous | TrustRadius Reviewer

Support Rating

Auth0

Auth0 6.0
Based on 2 answers
There isn't a clear method to get a hold of support when trouble arises if you're on their standard plan. You can file a support ticket and they generally are responsive. I've often been able to find similar questions to the questions I've had when it comes to support in their ticket history, however, some have been closed without a satisfactory conclusion for the original poster.
Eric Mason | TrustRadius Reviewer

The Okta Identity Cloud

The Okta Identity Cloud 8.4
Based on 24 answers
Their support team has always been extremely responsive and more than willing to go above and beyond the call of duty. They've done screen shares between our help desk staff and end users to work through issues. They are quick to respond and genuinely care about getting issues resolved. Couldn't be happier.
Sam Dresser | TrustRadius Reviewer

Alternatives Considered

Auth0

Okta is very similar to Auth0, but we got some references that used Auth0 so we decided for that, most because it was recommended.With Amazon Cognito was the same, there were not experience with any of these before so we went with Auth0 as first experience and stayed with it.
Iván García | TrustRadius Reviewer

The Okta Identity Cloud

The Okta Identity Cloud was very effective in being able to store passwords securely, and give access to various groups and roles in my organization. On-boarding and off-boarding employees worked very well. When compared to LastPass, The Okta Identity Cloud was more expensive and the UI wasn't as good, especially when using it across different operating systems and devices.
Gabriel Samaroo | TrustRadius Reviewer

Return on Investment

Auth0

  • Reduced development time in manually setting up SSO SAML connections.
  • During the Auth0 outage, no one could use our product due to the lack of a fallback plan on Auth0's part. This will require us to make our own fallback plan.
  • Basic debugging/error messaging in Auth0 for when a previously set up SSO connection is no longer working.
Daniel Wiseman | TrustRadius Reviewer

The Okta Identity Cloud

  • We have streamlined so many processes and reduced the time to complete many tasks for IT.
  • We have automated many tasks to remove the issue with human error.
  • We have opened up a ton of functionality with the application integrations that are available.
  • The feature sets for Okta allow for more creative and diverse solutions to existing issues.
  • User experience has benefited greatly from the Single Sign On experience.
JJ McMahon | TrustRadius Reviewer

Screenshots

Pricing Details

Auth0

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Auth0 Editions & Modules

Edition
1,000 External Active Users$231
2,000 External Active Users$571
5,000 External Active Users$1141
10,000 External Active Users$2281
20,000 External Active Users$4551
50,000 External Active Users$1,1381
Over 50,000 External Active UsersContact for quote
500 External Active Machines$1303
EnterpriseContact for quote
  1. per month
  2. per month
Additional Pricing Details
Flexible pricing for everyone. View our pricing page to lean which plan is right for you.

The Okta Identity Cloud

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

The Okta Identity Cloud Editions & Modules

Edition
Single Sign on$2.001
Single Sign on Adaptive$5.001
Multi Factor Authentication$3.001
Multi Factor Authentication Adaptive$6.001
  1. Per User Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Auth0
8.0
The Okta Identity Cloud
9.0

Likelihood to Renew

Auth0
The Okta Identity Cloud
8.0

Usability

Auth0
The Okta Identity Cloud
9.0

Reliability and Availability

Auth0
The Okta Identity Cloud
8.6

Support Rating

Auth0
6.0
The Okta Identity Cloud
8.4

Online Training

Auth0
The Okta Identity Cloud
1.0

Add comparison