<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
71 Ratings

Auth0

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
71 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.3 out of 100

Likelihood to Recommend

Auth0

Auth0 is very well suited for situations where a JSON web token can be used for authorizing APIs, websites, and mobile devices. It's especially useful if the JWT validation can happen at a gateway layer. It's especially useful if you only need to verify the user's email address or mobile number as the passwordless login is easy to implement.
Anonymous | TrustRadius Reviewer

OpenText Identity and Access Management (IAM) Platform, formerly Covisint

Suited for complex identity journeys involving multiple identity constituents like customers, employees, extended enterprise users (e.g., agents, partners, vendors). OpenText Identity and Access Management (IAM) Platform, formerly Covisint, is not suited for on-premises-based IAM implementations.
Gopal Padinjaruveetil | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

Auth0
8.4
OpenText Identity and Access Management (IAM) Platform, formerly Covisint
7.2
ID-Management Access Control
Auth0
8.9
OpenText Identity and Access Management (IAM) Platform, formerly Covisint
7.3
ID Management Single-Sign On (SSO)
Auth0
9.3
OpenText Identity and Access Management (IAM) Platform, formerly Covisint
7.7
Multi-Factor Authentication
Auth0
8.1
OpenText Identity and Access Management (IAM) Platform, formerly Covisint
7.3
Password Management
Auth0
7.9
OpenText Identity and Access Management (IAM) Platform, formerly Covisint
7.7
Account Provisioning and De-provisioning
Auth0
8.2
OpenText Identity and Access Management (IAM) Platform, formerly Covisint
5.5
ID Management Workflow Automation
Auth0
8.7
OpenText Identity and Access Management (IAM) Platform, formerly Covisint
7.3
ID Risk Management
Auth0
7.5
OpenText Identity and Access Management (IAM) Platform, formerly Covisint
7.7

Pros

Auth0

  • Overall we had very good experience with Auth0. It supports industry standard language or technology for integration. Very good performance.
  • It's nice to work with Auth0's APIs and they are flexible.
  • The management and configuration dashboard is useful and easy to deal with.
Anonymous | TrustRadius Reviewer

OpenText Identity and Access Management (IAM) Platform, formerly Covisint

  • Good personnel/team
  • Small company type customer service gives ease of access and sense of urgency
Brian LasALA | TrustRadius Reviewer

Cons

Auth0

  • Price point for ALL features can get a bit pricey. But they have a startup plan which helps big time. Developer plans start at $23/mo and do not include all features.
  • Actions, rules, hooks, and email customization are great features, but the UI is a bit tough sometimes, not very responsive to screen size and code editors are cut off in a difficult place to maneuver.
Brady Perry | TrustRadius Reviewer

OpenText Identity and Access Management (IAM) Platform, formerly Covisint

  • Additional automation capabilities on the platform
  • More configuration-driven approach
  • Passwordless authentication
Gopal Padinjaruveetil | TrustRadius Reviewer

Usability

Auth0

No score
No answers yet
No answers on this topic

OpenText Identity and Access Management (IAM) Platform, formerly Covisint

OpenText Identity and Access Management (IAM) Platform, formerly Covisint 6.8
Based on 2 answers
Product needs high level of customization to compete with other products in this space.
Brian LasALA | TrustRadius Reviewer

Support Rating

Auth0

Auth0 6.0
Based on 2 answers
There isn't a clear method to get a hold of support when trouble arises if you're on their standard plan. You can file a support ticket and they generally are responsive. I've often been able to find similar questions to the questions I've had when it comes to support in their ticket history, however, some have been closed without a satisfactory conclusion for the original poster.
Eric Mason | TrustRadius Reviewer

OpenText Identity and Access Management (IAM) Platform, formerly Covisint

OpenText Identity and Access Management (IAM) Platform, formerly Covisint 7.3
Based on 2 answers
  • Dedicated customer success manager and deployment manager
  • 1-800-like 24/7 support
  • Very responsive technical team
Gopal Padinjaruveetil | TrustRadius Reviewer

Alternatives Considered

Auth0

Okta is very similar to Auth0, but we got some references that used Auth0 so we decided for that, most because it was recommended.With Amazon Cognito was the same, there were not experience with any of these before so we went with Auth0 as first experience and stayed with it.
Iván García | TrustRadius Reviewer

OpenText Identity and Access Management (IAM) Platform, formerly Covisint

OKTAOracle Cloud Based Identity PlatformsSalesforce IAMWe did an open RFP and technology bakeoff for all providers, which including advanced IoT use cases, delegated admin use cases, and multiple password policy (13 independent use cases) in a two-week window. We were looking for configuration vs. customization capabilities inherent in the platforms. OpenText Identity and Access Management (IAM) Platform was the only provider that completed all the uses cases and provided a demo
Gopal Padinjaruveetil | TrustRadius Reviewer

Return on Investment

Auth0

  • Reduced development time in manually setting up SSO SAML connections.
  • During the Auth0 outage, no one could use our product due to the lack of a fallback plan on Auth0's part. This will require us to make our own fallback plan.
  • Basic debugging/error messaging in Auth0 for when a previously set up SSO connection is no longer working.
Daniel Wiseman | TrustRadius Reviewer

OpenText Identity and Access Management (IAM) Platform, formerly Covisint

  • Support team has excelled and exceeded expectations
  • Team has been nimble and flexible
  • Costs continue to accelerate on lack of product featrures
Brian LasALA | TrustRadius Reviewer

Screenshots

Pricing Details

Auth0

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Auth0 Editions & Modules

Edition
1,000 External Active Users$231
2,000 External Active Users$571
5,000 External Active Users$1141
10,000 External Active Users$2281
20,000 External Active Users$4551
50,000 External Active Users$1,1381
Over 50,000 External Active UsersContact for quote
500 External Active Machines$1303
EnterpriseContact for quote
  1. per month
  2. per month
Additional Pricing Details
Flexible pricing for everyone. View our pricing page to lean which plan is right for you.

OpenText Identity and Access Management (IAM) Platform, formerly Covisint

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenText Identity and Access Management (IAM) Platform, formerly Covisint Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Auth0
8.0
OpenText Identity and Access Management (IAM) Platform, formerly Covisint
7.3

Usability

Auth0
OpenText Identity and Access Management (IAM) Platform, formerly Covisint
6.8

Support Rating

Auth0
6.0
OpenText Identity and Access Management (IAM) Platform, formerly Covisint
7.3

Add comparison