Auth0 vs Ping Identity Platform

Likelihood to Recommend

Scenarios where Auth0 is well suited:- Auth0 is great for companies with a small user base, who don't require a heavy amount of customization in their login experience- Projects that require fast iteration (e.g. you don't want to re-implement the OAuth spec every project)- Enterprises that want peace of mind with authentication security (again it reduces the risk of you re-implementing an authentication standard in an insecure fashion)Scenarios where Auth0 is less appropriate:- The Auth0 price point (quickly increasing based on monthly active users) is limiting for startups that are strapped for cash who expect fast growth in user base. Consequently, it may not be a great tool for companies with a large base of free users.

Read full review

Eric Mason

Lead Developer

SaaSquatchMarketing and Advertising, 11-50 employees

View all 5 answers on this topic

Really like [this] solution, it fits our requirements 100%. There are unlimited possibilities to extend the product, either by creating additional adapters or selectors. We really like the policy management level in PingFederate. It's extremely helpful when we can specify customer journey per many different requirements like user location, application type etc. As well, both StepUp and TopDown authentication flows were implemented [easily].

Read full review

Verified User

Professional in Information Technology

Banking Company, 201-500 employees

View all 5 answers on this topic

Feature Rating Comparison

Auth0

Ping Identity Platform

ID-Management Access Control

ID Management Single-Sign On (SSO)

Multi-Factor Authentication

Password Management

Account Provisioning and De-provisioning

ID Management Workflow Automation

ID Risk Management

Pros

SDKs in every possible technology
Excellent customer success engineering support
Developer friendly integration processes

Read full review

Verified User

Director in Product Management

Marketing and Advertising Company, 51-200 employees

View all 5 answers on this topic

Based on open standards, we can use as much or as little of the Ping suite as we like, depending on which other technologies we've already implemented.
Continuous innovation and product enhancements have ensured their products continue to meet our rapidly evolving needs.
Ping Identity has been an outstanding partner, starting with the RFP process and continuing to this day, years after the sale. They are focused on our success at every level of the company and are highly responsive to our needs, issues, and product suggestions.

Read full review

Verified User

Director in Information Technology

Pharmaceuticals Company, 10,001+ employees

View all 5 answers on this topic

Cons

Some parts of the documentation are outdated and need to be worked on.
Transparency in pricing, esp renewals.

Read full review

Anupam Mittal

Founder

BrontomindsInformation Technology and Services, 1-10 employees

View all 5 answers on this topic

PingID has some limitations when used as the MFA for some LDAP implementations. You need to use it as a RADIUS password credential validator to solve for some of those limitations, which in turn causes challenges with our ephemeral cloud deployment model of PingFederate.
The basic logon services within PingFederate are adequate and well-documented, but simple features like disabling user input after entering credentials would help with some of the additional customization required to support real world failure modes.
PingCentral authorization models and configuration remain unpolished compared to other products, and now the features seem to be shifting toward onboarding PingAccess and PingDirectory over improving baseline administrative functionality/operations.

Read full review

Verified User

Director in Engineering

Information Technology & Services Company, 10,001+ employees

View all 5 answers on this topic

Usability

No score

No answers yet

No answers on this topic

Ping Identity Platform 9.0

Based on 1 answer

Easy to use; all UI's are user friendly and easy to learn.[The] possibility to use API is [a] big value as well. We really like integration with CyberArk; with it we can manage privileged accounts according to company standards without breaking any rules, and we can be 100% sure that only approved persons will have administrative access.

Read full review

Verified User

Professional in Information Technology

Banking Company, 201-500 employees

View all 1 answers on this topic

Support Rating

Auth0 6.0

Based on 2 answers

There isn't a clear method to get a hold of support when trouble arises if you're on their standard plan. You can file a support ticket and they generally are responsive. I've often been able to find similar questions to the questions I've had when it comes to support in their ticket history, however, some have been closed without a satisfactory conclusion for the original poster.

Read full review

Eric Mason

Lead Developer

SaaSquatchMarketing and Advertising, 11-50 employees

View all 2 answers on this topic

Ping Identity Platform 8.4

Based on 4 answers

The Ping Identity Platform is very easy to use. It is highly secured and reliable. The customer support is superb as well. I would highly recommend it.

Read full review

Ram Nair

Director

Tekvista, IncComputer Software, 11-50 employees

View all 4 answers on this topic

Alternatives Considered

Auth0 is very easy to use and configure compared to AAD. Auth0's pricing is also much cheaper than AAD if you only use the basic features (without MFA, etc.). Auth0 also offers broader content and features and is very easy to integrate with pretty much any major product that is broadly used by developers.

Read full review

Verified User

Engineer in Information Technology

Professional Training & Coaching Company, 11-50 employees

View all 5 answers on this topic

All contenders were capable, but we had scale concerns with NetIQ's architecture. In the end, what set Ping apart from the others was their level of engagement in understanding our use cases up front during the RFP stage and how they were focused on what we needed more than what they could sell to us. Additionally, they came in at a better price than the competition, which earned them first crack at a POC, making it their deal to lose; and of course they hit it out of the park.

Read full review

Verified User

Director in Information Technology

Pharmaceuticals Company, 10,001+ employees

View all 5 answers on this topic

Return on Investment

Positive - Saved us a lot of time for implementing authentication services securely.
Positive - Super-affordable at small scale. This is completely free to use if you have less than 7,000 active users and don't need some of their advanced services.
Negative - Not enough customizability on the UI, this may force us to abandon their authentication service if they don't start including more function here.

Read full review

Fedor Paretsky

Co-Founder/CEO

aspace, Inc.Computer Software, 1-10 employees

View all 5 answers on this topic

Avoid information theft by ensuring the user truly has legit access to it.

Read full review

Orlando Ortega

Global Account Manager

CiscoInterconexión en red, 10,001+ employees

View all 5 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

Auth0 Editions & Modules

Edition

1,000 External Active Users	$23¹
2,000 External Active Users	$57¹
5,000 External Active Users	$114¹
10,000 External Active Users	$228¹
20,000 External Active Users	$455¹
50,000 External Active Users	$1,138¹
Over 50,000 External Active Users	Contact for quote
500 External Active Machines	$130³
Enterprise	Contact for quote

per month
per month

Additional Pricing Details

Flexible pricing for everyone. View our pricing page to lean which plan is right for you.

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Ping Identity Platform Editions & Modules

—

Additional Pricing Details

—

Rating Summary

Auth0

Ping Identity Platform

Auth0

Ping Identity Platform

Auth0

Ping Identity Platform

Auth0 vs Ping Identity Platform

Auth0

Ping Identity Platform

Feature Rating Comparison

Identity Management

ID-Management Access Control

ID Management Single-Sign On (SSO)

Multi-Factor Authentication

Password Management

Account Provisioning and De-provisioning

ID Management Workflow Automation

ID Risk Management

Pros

Cons

Usability

Support Rating

Alternatives Considered

Return on Investment

Screenshots

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Auth0 Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Ping Identity Platform Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Usability

Support Rating

Add comparison