Auth0 vs Ping Identity Platform

Likelihood to Recommend

Scenarios where Auth0 is well suited:- Auth0 is great for companies with a small user base, who don't require a heavy amount of customization in their login experience- Projects that require fast iteration (e.g. you don't want to re-implement the OAuth spec every project)- Enterprises that want peace of mind with authentication security (again it reduces the risk of you re-implementing an authentication standard in an insecure fashion)Scenarios where Auth0 is less appropriate:- The Auth0 price point (quickly increasing based on monthly active users) is limiting for startups that are strapped for cash who expect fast growth in user base. Consequently, it may not be a great tool for companies with a large base of free users.

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Eric Mason

Lead Developer

SaaSquatchMarketing and Advertising, 11-50 employees

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Ping Identity Platform is well suited for high-security applications that need to have secure data. It also ensures that no other user, other than you, can log in as you receive the verification code/call on your email or phone. Unless you confirm the user cannot log in, and hence it is very secure.

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Ram Nair

Director

Tekvista, IncComputer Software, 11-50 employees

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Feature Rating Comparison

Auth0

Ping Identity Platform

ID-Management Access Control

ID Management Single-Sign On (SSO)

Multi-Factor Authentication

Password Management

Account Provisioning and De-provisioning

ID Management Workflow Automation

ID Risk Management

Pros

SDKs in every possible technology
Excellent customer success engineering support
Developer friendly integration processes

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Verified User

Director in Product Management

Marketing and Advertising Company, 51-200 employees

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Multiplatform
Ease of use
On line/off line access.

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Orlando Ortega

Global Account Manager

CiscoInterconexión en red, 10,001+ employees

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Cons

Some parts of the documentation are outdated and need to be worked on.
Transparency in pricing, esp renewals.

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Anupam Mittal

Founder

BrontomindsInformation Technology and Services, 1-10 employees

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I believe it is very secure & not sure if it needs any improvement as such
Only suggestion would be it should not ask users to re-confirm if the session is still active

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Ram Nair

Director

Tekvista, IncComputer Software, 11-50 employees

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Support Rating

Auth0 6.0

Based on 1 answer

There isn't a clear method to get a hold of support when trouble arises if you're on their standard plan. You can file a support ticket and they generally are responsive. I've often been able to find similar questions to the questions I've had when it comes to support in their ticket history, however, some have been closed without a satisfactory conclusion for the original poster.

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Eric Mason

Lead Developer

SaaSquatchMarketing and Advertising, 11-50 employees

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Ping Identity Platform 9.0

Based on 1 answer

The Ping Identity Platform is very easy to use. It is highly secured and reliable. The customer support is superb as well. I would highly recommend it.

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Ram Nair

Director

Tekvista, IncComputer Software, 11-50 employees

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Alternatives Considered

Auth0 is very easy to use and configure compared to AAD. Auth0's pricing is also much cheaper than AAD if you only use the basic features (without MFA, etc.). Auth0 also offers broader content and features and is very easy to integrate with pretty much any major product that is broadly used by developers.

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Verified User

Engineer in Information Technology

Professional Training & Coaching Company, 11-50 employees

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Two-way authentication and ease of use. I've used several applications that just email a link but never ask for a verification code. By entering the verification code you are sure that the site is safe, secured, and reliable. Using Ping, we can ensure no one other than you will access the application using your credential as you can log in only after you confirm using the verification code that you receive on your personal email or device.

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Ram Nair

Director

Tekvista, IncComputer Software, 11-50 employees

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Return on Investment

Positive - Saved us a lot of time for implementing authentication services securely.
Positive - Super-affordable at small scale. This is completely free to use if you have less than 7,000 active users and don't need some of their advanced services.
Negative - Not enough customizability on the UI, this may force us to abandon their authentication service if they don't start including more function here.

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Fedor Paretsky

Co-Founder/CEO

aspace, Inc.Computer Software, 1-10 employees

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Avoid information theft by ensuring the user truly has legit access to it.

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Orlando Ortega

Global Account Manager

CiscoInterconexión en red, 10,001+ employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Auth0

Ping Identity Platform

Auth0

Ping Identity Platform

Auth0 vs Ping Identity Platform

Auth0

Ping Identity Platform

Feature Rating Comparison

Identity Management

ID-Management Access Control

ID Management Single-Sign On (SSO)

Multi-Factor Authentication

Password Management

Account Provisioning and De-provisioning

ID Management Workflow Automation

ID Risk Management

Pros

Cons

Support Rating

Alternatives Considered

Return on Investment

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Support Rating

Add comparison