What users are saying about
8 Ratings
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.5 out of 100
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Likelihood to Recommend

Auth0

Scenarios where Auth0 is well suited:- Auth0 is great for companies with a small user base, who don't require a heavy amount of customization in their login experience- Projects that require fast iteration (e.g. you don't want to re-implement the OAuth spec every project)- Enterprises that want peace of mind with authentication security (again it reduces the risk of you re-implementing an authentication standard in an insecure fashion)Scenarios where Auth0 is less appropriate:- The Auth0 price point (quickly increasing based on monthly active users) is limiting for startups that are strapped for cash who expect fast growth in user base. Consequently, it may not be a great tool for companies with a large base of free users.
Eric Mason | TrustRadius Reviewer

Ping Identity Platform

Really like [this] solution, it fits our requirements 100%. There are unlimited possibilities to extend the product, either by creating additional adapters or selectors. We really like the policy management level in PingFederate. It's extremely helpful when we can specify customer journey per many different requirements like user location, application type etc. As well, both StepUp and TopDown authentication flows were implemented [easily].
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

Auth0
8.7
Ping Identity Platform
8.1
ID-Management Access Control
Auth0
9.2
Ping Identity Platform
7.7
ID Management Single-Sign On (SSO)
Auth0
9.7
Ping Identity Platform
9.0
Multi-Factor Authentication
Auth0
7.7
Ping Identity Platform
8.6
Password Management
Auth0
8.8
Ping Identity Platform
7.9
Account Provisioning and De-provisioning
Auth0
8.3
Ping Identity Platform
7.8
ID Management Workflow Automation
Auth0
8.6
Ping Identity Platform
8.1
ID Risk Management
Auth0
8.4
Ping Identity Platform
7.5

Pros

Auth0

  • SDKs in every possible technology
  • Excellent customer success engineering support
  • Developer friendly integration processes
Anonymous | TrustRadius Reviewer

Ping Identity Platform

  • Based on open standards, we can use as much or as little of the Ping suite as we like, depending on which other technologies we've already implemented.
  • Continuous innovation and product enhancements have ensured their products continue to meet our rapidly evolving needs.
  • Ping Identity has been an outstanding partner, starting with the RFP process and continuing to this day, years after the sale. They are focused on our success at every level of the company and are highly responsive to our needs, issues, and product suggestions.
Anonymous | TrustRadius Reviewer

Cons

Auth0

  • Some parts of the documentation are outdated and need to be worked on.
  • Transparency in pricing, esp renewals.
Anupam Mittal | TrustRadius Reviewer

Ping Identity Platform

  • PingID has some limitations when used as the MFA for some LDAP implementations. You need to use it as a RADIUS password credential validator to solve for some of those limitations, which in turn causes challenges with our ephemeral cloud deployment model of PingFederate.
  • The basic logon services within PingFederate are adequate and well-documented, but simple features like disabling user input after entering credentials would help with some of the additional customization required to support real world failure modes.
  • PingCentral authorization models and configuration remain unpolished compared to other products, and now the features seem to be shifting toward onboarding PingAccess and PingDirectory over improving baseline administrative functionality/operations.
Anonymous | TrustRadius Reviewer

Usability

Auth0

No score
No answers yet
No answers on this topic

Ping Identity Platform

Ping Identity Platform 9.0
Based on 1 answer
Easy to use; all UI's are user friendly and easy to learn.[The] possibility to use API is [a] big value as well. We really like integration with CyberArk; with it we can manage privileged accounts according to company standards without breaking any rules, and we can be 100% sure that only approved persons will have administrative access.
Anonymous | TrustRadius Reviewer

Support Rating

Auth0

Auth0 6.0
Based on 2 answers
There isn't a clear method to get a hold of support when trouble arises if you're on their standard plan. You can file a support ticket and they generally are responsive. I've often been able to find similar questions to the questions I've had when it comes to support in their ticket history, however, some have been closed without a satisfactory conclusion for the original poster.
Eric Mason | TrustRadius Reviewer

Ping Identity Platform

Ping Identity Platform 8.4
Based on 4 answers
The Ping Identity Platform is very easy to use. It is highly secured and reliable. The customer support is superb as well. I would highly recommend it.
Ram Nair | TrustRadius Reviewer

Alternatives Considered

Auth0

Auth0 is very easy to use and configure compared to AAD. Auth0's pricing is also much cheaper than AAD if you only use the basic features (without MFA, etc.). Auth0 also offers broader content and features and is very easy to integrate with pretty much any major product that is broadly used by developers.
Anonymous | TrustRadius Reviewer

Ping Identity Platform

All contenders were capable, but we had scale concerns with NetIQ's architecture. In the end, what set Ping apart from the others was their level of engagement in understanding our use cases up front during the RFP stage and how they were focused on what we needed more than what they could sell to us. Additionally, they came in at a better price than the competition, which earned them first crack at a POC, making it their deal to lose; and of course they hit it out of the park.
Anonymous | TrustRadius Reviewer

Return on Investment

Auth0

  • Positive - Saved us a lot of time for implementing authentication services securely.
  • Positive - Super-affordable at small scale. This is completely free to use if you have less than 7,000 active users and don't need some of their advanced services.
  • Negative - Not enough customizability on the UI, this may force us to abandon their authentication service if they don't start including more function here.
Fedor Paretsky | TrustRadius Reviewer

Ping Identity Platform

  • Avoid information theft by ensuring the user truly has legit access to it.
Orlando Ortega | TrustRadius Reviewer

Screenshots

Pricing Details

Auth0

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Auth0 Editions & Modules

Edition
1,000 External Active Users$231
2,000 External Active Users$571
5,000 External Active Users$1141
10,000 External Active Users$2281
20,000 External Active Users$4551
50,000 External Active Users$1,1381
Over 50,000 External Active UsersContact for quote
500 External Active Machines$1303
EnterpriseContact for quote
  1. per month
  2. per month
Additional Pricing Details
Flexible pricing for everyone. View our pricing page to lean which plan is right for you.

Ping Identity Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ping Identity Platform Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Auth0
8.3
Ping Identity Platform
8.8

Usability

Auth0
Ping Identity Platform
9.0

Support Rating

Auth0
6.0
Ping Identity Platform
8.4

Add comparison