What users are saying about
7 Ratings
7 Ratings
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Score 7.9 out of 100
6 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Auth0

Scenarios where Auth0 is well suited:- Auth0 is great for companies with a small user base, who don't require a heavy amount of customization in their login experience- Projects that require fast iteration (e.g. you don't want to re-implement the OAuth spec every project)- Enterprises that want peace of mind with authentication security (again it reduces the risk of you re-implementing an authentication standard in an insecure fashion)Scenarios where Auth0 is less appropriate:- The Auth0 price point (quickly increasing based on monthly active users) is limiting for startups that are strapped for cash who expect fast growth in user base. Consequently, it may not be a great tool for companies with a large base of free users.
Eric Mason | TrustRadius Reviewer

Ping Identity Platform

Ping Identity Platform is well suited for high-security applications that need to have secure data. It also ensures that no other user, other than you, can log in as you receive the verification code/call on your email or phone. Unless you confirm the user cannot log in, and hence it is very secure.
Ram Nair | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

Auth0
8.6
Ping Identity Platform
8.4
ID-Management Access Control
Auth0
9.2
Ping Identity Platform
9.0
ID Management Single-Sign On (SSO)
Auth0
9.6
Ping Identity Platform
9.0
Multi-Factor Authentication
Auth0
7.6
Ping Identity Platform
9.0
Password Management
Auth0
8.6
Ping Identity Platform
8.0
Account Provisioning and De-provisioning
Auth0
8.4
Ping Identity Platform
8.0
ID Management Workflow Automation
Auth0
8.4
Ping Identity Platform
8.0
ID Risk Management
Auth0
8.3
Ping Identity Platform
8.0

Pros

Auth0

  • SDKs in every possible technology
  • Excellent customer success engineering support
  • Developer friendly integration processes
Anonymous | TrustRadius Reviewer

Ping Identity Platform

  • Multiplatform
  • Ease of use
  • On line/off line access.
Orlando Ortega | TrustRadius Reviewer

Cons

Auth0

  • Some parts of the documentation are outdated and need to be worked on.
  • Transparency in pricing, esp renewals.
Anupam Mittal | TrustRadius Reviewer

Ping Identity Platform

  • I believe it is very secure & not sure if it needs any improvement as such
  • Only suggestion would be it should not ask users to re-confirm if the session is still active
Ram Nair | TrustRadius Reviewer

Support Rating

Auth0

Auth0 6.0
Based on 1 answer
There isn't a clear method to get a hold of support when trouble arises if you're on their standard plan. You can file a support ticket and they generally are responsive. I've often been able to find similar questions to the questions I've had when it comes to support in their ticket history, however, some have been closed without a satisfactory conclusion for the original poster.
Eric Mason | TrustRadius Reviewer

Ping Identity Platform

Ping Identity Platform 9.0
Based on 1 answer
The Ping Identity Platform is very easy to use. It is highly secured and reliable. The customer support is superb as well. I would highly recommend it.
Ram Nair | TrustRadius Reviewer

Alternatives Considered

Auth0

Auth0 is very easy to use and configure compared to AAD. Auth0's pricing is also much cheaper than AAD if you only use the basic features (without MFA, etc.). Auth0 also offers broader content and features and is very easy to integrate with pretty much any major product that is broadly used by developers.
Anonymous | TrustRadius Reviewer

Ping Identity Platform

Two-way authentication and ease of use. I've used several applications that just email a link but never ask for a verification code. By entering the verification code you are sure that the site is safe, secured, and reliable. Using Ping, we can ensure no one other than you will access the application using your credential as you can log in only after you confirm using the verification code that you receive on your personal email or device.
Ram Nair | TrustRadius Reviewer

Return on Investment

Auth0

  • Positive - Saved us a lot of time for implementing authentication services securely.
  • Positive - Super-affordable at small scale. This is completely free to use if you have less than 7,000 active users and don't need some of their advanced services.
  • Negative - Not enough customizability on the UI, this may force us to abandon their authentication service if they don't start including more function here.
Fedor Paretsky | TrustRadius Reviewer

Ping Identity Platform

  • Avoid information theft by ensuring the user truly has legit access to it.
Orlando Ortega | TrustRadius Reviewer

Pricing Details

Auth0

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ping Identity Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Auth0
8.4
Ping Identity Platform
9.2

Support Rating

Auth0
6.0
Ping Identity Platform
9.0

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