What users are saying about
Auth0
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59 Ratings
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Based on 59 reviews and ratings
13 Ratings
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Based on 13 reviews and ratings
Likelihood to Recommend
Auth0
Auth0 is mainly a solution for authentication and authorization. And it does what it promises in that aspect, but I also find it very helpful when it comes to customer support because I can see a lot of crucial information about user activity. So we have allowed our customer services team members to access auth0 backend log files for troubleshooting user login issues, etc. And the backend administration site is fairly easy to understand. Metadata along with Rules and Hooks allow for flexibility for token generation . Multiple ways to authenticate.

Verified User
Director in Information Technology
Financial Services Company, 51-200 employeesSalesforce Identity
It has been able to handle pretty much anything we have been able to throw at it
Salesforce Solution Architect
SimplusInformation Services, 51-200 employees
Feature Rating Comparison
Identity Management
Auth0
8.4
Salesforce Identity
—
ID-Management Access Control
Auth0
9.0
Salesforce Identity
—
ID Management Single-Sign On (SSO)
Auth0
9.5
Salesforce Identity
—
Multi-Factor Authentication
Auth0
8.0
Salesforce Identity
—
Password Management
Auth0
7.8
Salesforce Identity
—
Account Provisioning and De-provisioning
Auth0
8.2
Salesforce Identity
—
ID Management Workflow Automation
Auth0
8.7
Salesforce Identity
—
ID Risk Management
Auth0
7.6
Salesforce Identity
—
Pros
Auth0
- The Auth0 documentation provides plenty of examples and tutorials for users to get up and running quickly
- Auth0 is very flexible, it has a lot of pre-build authentication methods but also allows you to customize your method of authentication if you need to build off an internal provider
- The Auth0 user interface is generally intuitive and it has detailed logs to assist with auditing
- Auth0 comes at a very competitive price-point if your platform doesn't require a huge number of users (the free tier alone could be sufficient for many)
Lead Developer
SaaSquatchMarketing and Advertising, 11-50 employees
Salesforce Identity
- Not only works for salesforce orgs but allow seamless login external applications as well
- User credentials are stored only in one place while available for other applications to use them in a secured way.
- Easy to implement. Provides good control over adding/removing access of multiple users. Support SAML, oAuth2.0 etc.
- Nice documentation available. Trailheads are awesome.
Technical Consultant
AppirioInformation Technology and Services, 1001-5000 employees
Cons
Auth0
- Price point for ALL features can get a bit pricey. But they have a startup plan which helps big time. Developer plans start at $23/mo and do not include all features.
- Actions, rules, hooks, and email customization are great features, but the UI is a bit tough sometimes, not very responsive to screen size and code editors are cut off in a difficult place to maneuver.
Co-Founder & CTO
BusieLeisure, Travel & Tourism, 1-10 employees
Salesforce Identity
- Not really anything, but perhaps the price, but it is fully featured and robust.
Salesforce Solution Architect
SimplusInformation Services, 51-200 employees
Support Rating
Auth0
Auth0 6.0
Based on 2 answers
There isn't a clear method to get a hold of support when trouble arises if you're on their standard plan. You can file a support ticket and they generally are responsive. I've often been able to find similar questions to the questions I've had when it comes to support in their ticket history, however, some have been closed without a satisfactory conclusion for the original poster.
Lead Developer
SaaSquatchMarketing and Advertising, 11-50 employees
Salesforce Identity
No score
No answers yet
No answers on this topic
Alternatives Considered
Auth0
Okta is very similar to Auth0, but we got some references that used Auth0 so we decided for that, most because it was recommended.With Amazon Cognito was the same, there were not experience with any of these before so we went with Auth0 as first experience and stayed with it.
Consultant
Datum, S.A.Computer Software, 11-50 employees
Salesforce Identity
We looked at Ping and some others, SFI was ideal because it did what we needed and we are a Salesforce shop.
Salesforce Solution Architect
SimplusInformation Services, 51-200 employees
Return on Investment
Auth0
- With Auth0, we saved a lot of time and money implementing identity management that would work across all of our services instead of doing it ourselves.
- There's no going back from Auth0. We've become really dependent on them.
- It reduces a lot of burden on our side to be GDPR compliant.

Verified User
Engineer in Information Technology
Professional Training & Coaching Company, 11-50 employeesSalesforce Identity
- Users had positive feedback having to remember less passwords
Technical Consultant
AppirioInformation Technology and Services, 1001-5000 employees
Screenshots
Pricing Details
Auth0
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Auth0 Editions & Modules
Edition
1,000 External Active Users | $231 |
---|---|
2,000 External Active Users | $571 |
5,000 External Active Users | $1141 |
10,000 External Active Users | $2281 |
20,000 External Active Users | $4551 |
50,000 External Active Users | $1,1381 |
Over 50,000 External Active Users | Contact for quote |
500 External Active Machines | $1303 |
Enterprise | Contact for quote |
- per month
- per month
Additional Pricing Details
Flexible pricing for everyone. View our pricing page to lean which plan is right for you.Salesforce Identity
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Salesforce Identity Editions & Modules
—