What users are saying about
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Top Rated
71 Ratings
21 Ratings

Auth0

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Top Rated
71 Ratings
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Score 8.1 out of 100
21 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

Auth0

Auth0 is very well suited for situations where a JSON web token can be used for authorizing APIs, websites, and mobile devices. It's especially useful if the JWT validation can happen at a gateway layer. It's especially useful if you only need to verify the user's email address or mobile number as the passwordless login is easy to implement.
Anonymous | TrustRadius Reviewer

Symantec VIP

It is very well appropriate for companies, especially larger companies, to improve the security of using the email address or logging in the company websites which are highly confidential. This can track the employee's activities and used devices easier than just simply relying on the email and password authentication or being strict in the devices' MAC address. For me, using Symantec VIP can be a hassle if it is back to the office setup since all of the devices there are well observed and tracked so there is little to no use in using additional security like this one.
Queennie Jhoy Ventura | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

Auth0
8.4
Symantec VIP
ID-Management Access Control
Auth0
8.9
Symantec VIP
ID Management Single-Sign On (SSO)
Auth0
9.3
Symantec VIP
Multi-Factor Authentication
Auth0
8.1
Symantec VIP
Password Management
Auth0
7.9
Symantec VIP
Account Provisioning and De-provisioning
Auth0
8.2
Symantec VIP
ID Management Workflow Automation
Auth0
8.7
Symantec VIP
ID Risk Management
Auth0
7.5
Symantec VIP

Pros

Auth0

  • Overall we had very good experience with Auth0. It supports industry standard language or technology for integration. Very good performance.
  • It's nice to work with Auth0's APIs and they are flexible.
  • The management and configuration dashboard is useful and easy to deal with.
Anonymous | TrustRadius Reviewer

Symantec VIP

  • The UI is intuitive and simple to use and navigate. When generating a secure token to be used for VPN access, all the navigation is clear and intuitive. There is no confusion when our users use Symantec VIP.
  • Every generated token expires after 30-60 seconds, thus providing an extra layer of security and reducing any risk of someone re-using a token or pin to gain unauthorized access into our system.
  • The app is super responsive and has no lag and little to no latency. Everything loads quickly and is super speedy.
  • Our department can opt for a 6 digit code which we can use while logging in on different sites and SSO access can be easily set up and achieved with this tool.
Anonymous | TrustRadius Reviewer

Cons

Auth0

  • Price point for ALL features can get a bit pricey. But they have a startup plan which helps big time. Developer plans start at $23/mo and do not include all features.
  • Actions, rules, hooks, and email customization are great features, but the UI is a bit tough sometimes, not very responsive to screen size and code editors are cut off in a difficult place to maneuver.
Brady Perry | TrustRadius Reviewer

Symantec VIP

  • when setting a token to a phone call, the phone calls often take a minute + to call the user.
  • When Symantec's VIP app is removed or reinstalled on a phone, the credential ID will change, and that dictates a call to the helpdesk to allow the user access.
  • Temporary security codes while handy, must be set to expire immediately to stay secure.
David Reese | TrustRadius Reviewer

Support Rating

Auth0

Auth0 6.0
Based on 2 answers
There isn't a clear method to get a hold of support when trouble arises if you're on their standard plan. You can file a support ticket and they generally are responsive. I've often been able to find similar questions to the questions I've had when it comes to support in their ticket history, however, some have been closed without a satisfactory conclusion for the original poster.
Eric Mason | TrustRadius Reviewer

Symantec VIP

Symantec VIP 9.0
Based on 2 answers
Great vendor support, along with a great product solution
Anonymous | TrustRadius Reviewer

Alternatives Considered

Auth0

Okta is very similar to Auth0, but we got some references that used Auth0 so we decided for that, most because it was recommended.With Amazon Cognito was the same, there were not experience with any of these before so we went with Auth0 as first experience and stayed with it.
Iván García | TrustRadius Reviewer

Symantec VIP

Duo is good but Symantec VIP really takes the cake. Both Symantec VIP and Duo Security are used as a two factor application but Symantec VIP also allows you to use physical tokens. Some of our users prefer those over their phones and we can easily leverage Symantec VIP for that.
Anonymous | TrustRadius Reviewer

Return on Investment

Auth0

  • Reduced development time in manually setting up SSO SAML connections.
  • During the Auth0 outage, no one could use our product due to the lack of a fallback plan on Auth0's part. This will require us to make our own fallback plan.
  • Basic debugging/error messaging in Auth0 for when a previously set up SSO connection is no longer working.
Daniel Wiseman | TrustRadius Reviewer

Symantec VIP

  • It's efficient and easy to use.
  • It's helped prevent strangers from accessing company resources.
  • It's easy to install and has made working remotely much easier to do.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Auth0

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Auth0 Editions & Modules

Edition
1,000 External Active Users$231
2,000 External Active Users$571
5,000 External Active Users$1141
10,000 External Active Users$2281
20,000 External Active Users$4551
50,000 External Active Users$1,1381
Over 50,000 External Active UsersContact for quote
500 External Active Machines$1303
EnterpriseContact for quote
  1. per month
  2. per month
Additional Pricing Details
Flexible pricing for everyone. View our pricing page to lean which plan is right for you.

Symantec VIP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Symantec VIP Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Auth0
8.0
Symantec VIP
9.6

Support Rating

Auth0
6.0
Symantec VIP
9.0

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