What users are saying about
35 Ratings
4 Ratings
35 Ratings
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Score 8.3 out of 100
4 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Authorize.Net

It's great if you need to record billing information for future payments. It's a lot easier than having to send invoices and waiting for the clients to pay every time. Of course, if you're prepaying or something like that, I wouldn't think authorize.net is necessary. Once you get to $10,000/month in credit card transactions, that's when you'd want to look into things like authorize.net from what I understand.
McKay Salisbury | TrustRadius Reviewer

CyberSource

It is the gold standard for e-commerce use. Others out there and can cost less, but CyberSource has been the leader for some time.
Anonymous | TrustRadius Reviewer

Pros

Authorize.Net

  • Authorize.Net is extremely secure. The advanced fraud detection suite is great at preventing chargebacks and fraudulent transactions.
  • Authorize.Net processes transactions very quickly. The funds are deposited quickly as well.
  • Authorize.Net does not limit the size of transactions.
  • Authorize.Net can process transactions is many different currencies, which is especially helpful for a global company such as the one I work for.
Anonymous | TrustRadius Reviewer

CyberSource

  • Advanced search capabilities
  • Provides detailed info on transactions
Anonymous | TrustRadius Reviewer

Cons

Authorize.Net

  • The lack of data portability is a big issue for me.
  • Authorize.net uses the same $49.00 gateway setup fee to scam merchants out of money, which is no better than any of the other gateways out there.
  • Their customer service is not up to the mark. You can get stuck if you need any help from their end.
Mona Rajhans | TrustRadius Reviewer

CyberSource

  • Technical documentation is messy and requires a lot of cleanup.
  • API sometimes is confusing and documentation makes it even more confusing.
  • Fraud detection must be more intelligent and be based on machine learning.
Yuri Anischenko | TrustRadius Reviewer

Support Rating

Authorize.Net

Authorize.Net 5.0
Based on 2 answers
I have no experience directly with the support offered by Authorize.Net.
Anonymous | TrustRadius Reviewer

CyberSource

No score
No answers yet
No answers on this topic

Alternatives Considered

Authorize.Net

Authorize.net does not stack up well against Stripe. Stripe is much simpler and easy to maintain. Stripe's recurring payment platform allows the manager to easily associate subscriptions with customers. Where Authorize.net takes about 4 hours to learn, Stripe takes about 1 hour. Stripe also integrates well with other platforms, such as Salesforce, which gives it a leg up over the competition.
Anonymous | TrustRadius Reviewer

CyberSource

Payeezy does not provide fraud check facility and they provide JS based integration. Since client wants server side integration due to security and fraud check as well in place of using another third party for fraud. We went ahead with Cybersource
Nitin Garg | TrustRadius Reviewer

Return on Investment

Authorize.Net

  • Lets us charge cards so we can get paid on time, every time.
  • It was very difficult to setup the DocuSign integration the first time, but after we got it setup, it's made the onboarding process very easy. That probably saves about 30 minutes every time we get a new client.
McKay Salisbury | TrustRadius Reviewer

CyberSource

  • E-commerce could not function without being able to take a credit card, they provide this ability
  • Fraud protection can stop a loss of many thousands of dollars a month.
  • Ease of connecting to PayPal
Anonymous | TrustRadius Reviewer

Pricing Details

Authorize.Net

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Authorize.Net Editions & Modules

Edition
All-in-One Option25 & 2.9% + $0.301
Payment Gateway Only$252
  1. monthly gateway/per transaction
  2. monthly gateway
Additional Pricing Details

CyberSource

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

CyberSource Editions & Modules

Additional Pricing Details

Add comparison