What users are saying about
29 Ratings
7 Ratings
29 Ratings
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Score 7.8 out of 100
7 Ratings
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Score 9.8 out of 100

Likelihood to Recommend

Authorize.Net

Authorize.Net is best for mid to large size companies that need to process large transactions and are worried about fraud or potential chargebacks. Small businesses are probably better off going with a different option since there are many less expensive options out there that offer very similar features for credit card processing.
Anonymous | TrustRadius Reviewer

FastSpring

FastSpring will be well suited for a company that needs simple checkout solution. As a bonus, you'll get a nice checkout flow. If you're a company that doesn't have the time to concentrate and becomes an expert in data security, currency conversion, global tax management, or fraud detection – this will be a great fit. It's appropriate for anyone who doesn't want to waste time on managing support for their e-commerce business.
Anonymous | TrustRadius Reviewer

Pros

Authorize.Net

  • There’s a lot to love about Authorize.Net. They provide a ton of free add-on features, including fraud prevention filters, a simple checkout system, subscription/recurring billing and customer information storage for shipping addresses and payment info so your customers won’t have to reenter it every time.
  • They also provide e-check processing (even without a merchant account) for an extra fee.
  • I also like that you can use the AuthNet virtual terminal with a USB card reader.
Mona Rajhans | TrustRadius Reviewer

FastSpring

  • Integration with other licensing platforms.
  • Multiple forms of electronic payment accepted.
  • Easy, effective and nice UI for the final user.
Cristiano Ghersi | TrustRadius Reviewer

Cons

Authorize.Net

  • Authorize.net's user interface is far below average and feels like it has not been updated since the early 2000s. It's difficult to find the needed tools. It takes a lot of training to get new users up to speed and using the platform. In general, Authorize.net is in need of a major site re-design.
  • Authorize.net's Recurring Billing feature is unreliable. There is not a way to filter by time-frame (monthly, yearly, etc.) and canceling subscriptions is only possible one at a time. The platform would often duplicate customers instead of adding billing details to the already existing customer.
  • Importing, exporting, and uploading content into Authorize.net is difficult. Content must be formatted in a very specific manner. Because of this, I do no recommend Athourize.net to anyone who has large amounts of data it wants to transfer to or from the platform.
Anonymous | TrustRadius Reviewer

FastSpring

  • FastSpring uses 2 separate GUIs for store owners. Some features work with one GUI implementation and not the other one.
  • Some other providers do provide lower credit card processing fees, compared with FastSpring. But I have been very happy dealing with FastSpring overall in terms of support and overall usability - so I am happy to continue using FastSpring. If I was selling 10x or 100x my current sales volume, I might consider a change, but I have no plans to change at the present time.
David Simpson | TrustRadius Reviewer

Support Rating

Authorize.Net

Authorize.Net 5.0
Based on 2 answers
I have no experience directly with the support offered by Authorize.Net.
Anonymous | TrustRadius Reviewer

FastSpring

No score
No answers yet
No answers on this topic

Alternatives Considered

Authorize.Net

Authorize.net is often on the more complex end to implement (at least for custom implementations). Stripe and Braintree are somewhat more developer-friendly and also have more intuitive user interfaces (for management and day-to-day use).Some other services also have better price points - be sure to shop around.But, it has a longer history than some services and high support among third-party software, plugins and other solutions.
Chris Putnam | TrustRadius Reviewer

FastSpring

I have been using FastSpring consistently for the past nine years, and I cannot now recall what other products I considered when I selected FastSpring. I am not currently aware of any other company that would handle my type of business any better than FastSpring.
Alex White | TrustRadius Reviewer

Return on Investment

Authorize.Net

  • Authorize.Net has really helped smooth out the payment process for our larger customers. They often have multiple accounts they need to pay for in one transaction and/or a high dollar amount to process.
  • We have never had to deal with a chargeback from a transaction processed in Authorize.Net. We get chargebacks from our other platform a few times every month.
Anonymous | TrustRadius Reviewer

FastSpring

  • Now that we've turned to FastSpring for our e-Commerce needs, we have saved so much money since they take their fees out at POS instead of charging us out of pocket on a monthly basis.
Daryl Wise Jr. | TrustRadius Reviewer

Pricing Details

Authorize.Net

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Authorize.Net Editions & Modules

Edition
All-in-One Option25 & 2.9% + $0.301
Payment Gateway Only$252
  1. monthly gateway/per transaction
  2. monthly gateway
Additional Pricing Details

FastSpring

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FastSpring Editions & Modules

Additional Pricing Details

Add comparison