<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
75 Ratings

Authorize.Net

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
75 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100
13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 4.9 out of 100

Attribute Ratings

  • Authorize.Net is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.3

Authorize.Net

83%
33 Ratings
3.7

Fiserv (First Data) - ICICI Merchant Services

37%
7 Ratings

Likelihood to Renew

9.0

Authorize.Net

90%
2 Ratings

Fiserv (First Data) - ICICI Merchant Services

N/A
0 Ratings

Support Rating

5.0

Authorize.Net

50%
2 Ratings

Fiserv (First Data) - ICICI Merchant Services

N/A
0 Ratings

Likelihood to Recommend

Visa

Authorize.net is reliable and I feel confident that customers' information is protected. The security protocols used by Authorize.net appear to be as good, and probably better than many credit card payment processors. However, the initial setup process was very difficult. I distinctly recall getting up and running as being very cumbersome and time-consuming. I also was disappointed with how the processing and deposit of payments were not consistent. I distinctly remember regretting the decision to go with Authorize.net. However, as mentioned before, with the time and effort required to get the account set up and running, I refused to go through the process again and try a different provider.
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Fiserv

The software which is web-based offers our employees access the portal for reporting, credit card processing remotely. This feature has been very useful during the current Covid environment.
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Pros

Visa

  • Very smooth workflow to authorizing, capturing, voiding, and refunding charges. This can all be done via API calls, or through their online dashboard.
  • Their AVS settings for validating credit cards are substantial and have been reliable in ensuring that our customers cards are being used safely and properly.
  • Their uptime and response times are very good in general. The only issues we ever have communicating with their services is when our connection quality is compromised.
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Fiserv

  • Securely stores data on FirstData's servers so that I don't have to worry about the technical details there.
  • Integrates well with WordPress and WooCommerce and provides a seamless user experience.
  • Allows customers to pay while staying on site, rather than leaving and coming back like PayPal.
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Cons

Visa

  • The lack of data portability is a big issue for me.
  • Authorize.net uses the same $49.00 gateway setup fee to scam merchants out of money, which is no better than any of the other gateways out there.
  • Their customer service is not up to the mark. You can get stuck if you need any help from their end.
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Fiserv

  • They're too big of a company, each division seems to know only about their own area to such a specific degree that if we make an inquiry about how another division integrates with whoever we're talking to, we're told to contact the other team.
  • Constantly finding out there is yet another team that we need to work with to troubleshoot an issue.
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Pricing Details

Authorize.Net

Starting Price

$0 monthly gateway/per transaction

Editions & Modules

Authorize.Net editions and modules pricing
EditionModules
All-in-One Option25 & 2.9% + $0.301
Payment Gateway Only252

Footnotes

  1. monthly gateway/per transaction
  2. monthly gateway

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Fiserv (First Data) - ICICI Merchant Services

Starting Price

Editions & Modules

Fiserv (First Data) - ICICI Merchant Services editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Visa

    Authorize.net has been a useful system for our Chamber. We appreciate the ease of use and access to our Main Frame. Connecting Authorize.net to our system for membership, event and other payment ease has been excellent and we have experienced no problems whatsoever.
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    Fiserv

    No answers on this topic

    Support Rating

    Visa

    I have no experience directly with the support offered by Authorize.Net.
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    Fiserv

    No answers on this topic

    Alternatives Considered

    Visa

    Authorize.net is a reliable and affordable payment processing service that offers more robust security than other services, such as Stripe or PayPal with their monthly fees at $25 dollars month lot of people may be turned off by these high prices but you get what you pay for - protection against fraud in risky transactions so I would recommend using Authorize.net if this matters to your business!
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    Fiserv

    First Data is competive on its rate. Quality is acceptable, but not good compared to its competitors mentioned above.
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    Return on Investment

    Visa

    • Lets us charge cards so we can get paid on time, every time.
    • It was very difficult to setup the DocuSign integration the first time, but after we got it setup, it's made the onboarding process very easy. That probably saves about 30 minutes every time we get a new client.
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    Fiserv

    • Our ROI has been very positive
    • Our company has been able to process cash receipts remotely
    • Our processing charges have been lower
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    Add comparison