AutoCAD Web vs. Service Fusion

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AutoCAD Web
Score 8.0 out of 10
N/A
AutoCAD mobile (formerly AutoCAD 360) is an easy to use drawing and drafting app from Autodesk. It enables users in design, construction, and engineering industries to view, create, mark-up, edit, and share drawings on mobile devices.
$10
per month
Service Fusion
Score 8.2 out of 10
N/A
Service Fusion headquartered in Irving offers their field service management software solution, combining customer management, dispatch and scheduling, estimating, as well as invoicing and payment management.
$99
per month
Pricing
AutoCAD WebService Fusion
Editions & Modules
Premium
$5.00
Per User Per Month
Ultimate
$15.00
Per User Per Month
Starter
$99.00
per month
Plus
$199.00
per month
Pro
$349.00
per month
Offerings
Pricing Offerings
AutoCAD WebService Fusion
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Features
AutoCAD WebService Fusion
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
AutoCAD Web
8.0
1 Ratings
2% above category average
Service Fusion
-
Ratings
Standard reports7.01 Ratings00 Ratings
Data exportability9.01 Ratings00 Ratings
Construction Project & Field Management
Comparison of Construction Project & Field Management features of Product A and Product B
AutoCAD Web
7.6
8 Ratings
1% above category average
Service Fusion
-
Ratings
Plan distribution & viewing9.07 Ratings00 Ratings
Plan markups & sharing7.08 Ratings00 Ratings
Issue tracking & punchlists4.15 Ratings00 Ratings
Photo documentation7.25 Ratings00 Ratings
Jobsite reports6.03 Ratings00 Ratings
Document sharing10.07 Ratings00 Ratings
RFI tools7.83 Ratings00 Ratings
Collaboration & approvals6.65 Ratings00 Ratings
As-built drawings9.07 Ratings00 Ratings
Mobile app10.07 Ratings00 Ratings
Submittal design and management7.01 Ratings00 Ratings
Best Alternatives
AutoCAD WebService Fusion
Small Businesses
FollowUp CRM
FollowUp CRM
Score 10.0 out of 10
Kickserv
Kickserv
Score 9.3 out of 10
Medium-sized Companies
Autodesk BIM Collaborate Pro
Autodesk BIM Collaborate Pro
Score 9.3 out of 10
Jotform
Jotform
Score 8.7 out of 10
Enterprises
Autodesk BIM Collaborate Pro
Autodesk BIM Collaborate Pro
Score 9.3 out of 10
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 7.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AutoCAD WebService Fusion
Likelihood to Recommend
8.0
(10 ratings)
9.0
(1 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
AutoCAD WebService Fusion
Likelihood to Recommend
Autodesk
AutoCAD 360 has multiple functionalities that adapt to circumstantial conditions. It has a focus on available tools at all times and deserves to be updated to be at the forefront of technological platforms. It is very useful in some aspects of functionality to have access to less dense and capable tools to develop environments and improve visualization.
Read full review
Service Fusion
Service Fusion is a fantastic application for any business conducting fieldwork. Any instance in which you need to schedule and route agents for services (ie onsite repair services, contractors, construction, project management firms). Additionally, it could be applied to field sales representatives. As Service Fusion does have a CRM function, a structured sales organization could apply the features to track and follow up on lead generation and/or sales visits!
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Pros
Autodesk
  • Allows our entire design team to share and review information graphically in one location (cloud-based).
  • Has the capability to fluidly interact with many other Autodesk software products.
  • Being able to use AutoCAD 360 on the iPad is a great feature without having to install the software.
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Service Fusion
  • GPS Integration for routing agents/technicians to job sites.
  • Reporting, especially post-ticket completion.
  • Customer Management - containing all pertinent files and information for a given customer.
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Cons
Autodesk
  • It'd be nice to be able to use AutoCAD 360 to leave comments on peoples files, such as being able to annotate a certain part of it and mark it for review, so then its author can look at the note and make necessary changes.
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Service Fusion
  • Integrations with 3rd Party Applications - especially CRM.
  • Access permissions are complicated and somewhat unnecessary.
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Likelihood to Renew
Autodesk
This is so useful so we would like to keep renewing as Autocad 360 does. In fact we are very optimistic about the tools that come in every renewal because we will then have even more features available.
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Service Fusion
No answers on this topic
Alternatives Considered
Autodesk
Although there are lots of alternatives to AutoCAD mobile on the Google play store and the app store, many of these alternatives are not professionally developed and are associated with shady developers. So there might be a privacy or security risk with the usage these alternatives. However, DWG FastView is a worthy competing alternative.
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Service Fusion
No answers on this topic
Return on Investment
Autodesk
  • ROI is a bit low, because a lot of people are moving to Revit and BIM 360.
  • Not all consultants use CAD so it makes it hard for compatibility.
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Service Fusion
  • Postive ROI.
  • Streamlined scheduling process for field service calls.
  • Reporting has generated a traceable trail for long-term customers, to help better serve their needs.
Read full review
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