What users are saying about
18 Ratings
47 Ratings
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Score 8.3 out of 100
18 Ratings
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Score 9.5 out of 100

Feature Set Ratings

    Reporting & Analytics

    8.4

    Autodesk Bim 360

    84%

    FollowUp CRM

    Feature Set Not Supported
    N/A
    Autodesk Bim 360 ranks higher in 4/4 features

    Dashboards

    8.5
    85%
    2 Ratings
    N/A
    0 Ratings

    Standard reports

    8.5
    85%
    2 Ratings
    N/A
    0 Ratings

    Custom reports

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Data exportability

    8.5
    85%
    2 Ratings
    N/A
    0 Ratings

    Construction Project & Field Management

    8.3

    Autodesk Bim 360

    83%

    FollowUp CRM

    Feature Set Not Supported
    N/A
    Autodesk Bim 360 ranks higher in 15/15 features

    Plan distribution & viewing

    8.0
    80%
    11 Ratings
    N/A
    0 Ratings

    Plan markups & sharing

    8.5
    85%
    11 Ratings
    N/A
    0 Ratings

    Issue tracking & punchlists

    8.0
    80%
    10 Ratings
    N/A
    0 Ratings

    Photo documentation

    8.0
    80%
    10 Ratings
    N/A
    0 Ratings

    Jobsite reports

    7.9
    79%
    9 Ratings
    N/A
    0 Ratings

    Document sharing

    8.5
    85%
    10 Ratings
    N/A
    0 Ratings

    RFI tools

    8.9
    89%
    9 Ratings
    N/A
    0 Ratings

    Collaboration & approvals

    8.9
    89%
    10 Ratings
    N/A
    0 Ratings

    As-built drawings

    8.5
    85%
    8 Ratings
    N/A
    0 Ratings

    Mobile app

    7.0
    70%
    10 Ratings
    N/A
    0 Ratings

    Submittal design and management

    8.0
    80%
    8 Ratings
    N/A
    0 Ratings

    Checklists

    8.5
    85%
    2 Ratings
    N/A
    0 Ratings

    Meeting Minutes

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Specifications

    8.5
    85%
    2 Ratings
    N/A
    0 Ratings

    Change orders

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Estimating

    8.0

    Autodesk Bim 360

    80%

    FollowUp CRM

    Feature Set Not Supported
    N/A
    Autodesk Bim 360 ranks higher in 5/5 features

    Takeoff tools

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Job costing

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Cost databases

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Cost calculator

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Bid creation

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Sales Force Automation

    Autodesk Bim 360

    Feature Set Not Supported
    N/A
    9.1

    FollowUp CRM

    91%
    Followup CRM ranks higher in 9/9 features

    Customer data management / contact management

    N/A
    0 Ratings
    10.0
    100%
    12 Ratings

    Workflow management

    N/A
    0 Ratings
    10.0
    100%
    10 Ratings

    Territory management

    N/A
    0 Ratings
    6.1
    61%
    8 Ratings

    Opportunity management

    N/A
    0 Ratings
    10.0
    100%
    10 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    10.0
    100%
    8 Ratings

    Contract management

    N/A
    0 Ratings
    10.0
    100%
    10 Ratings

    Quote & order management

    N/A
    0 Ratings
    8.9
    89%
    6 Ratings

    Interaction tracking

    N/A
    0 Ratings
    10.0
    100%
    9 Ratings

    Channel / partner relationship management

    N/A
    0 Ratings
    7.2
    72%
    7 Ratings

    Customer Service & Support

    Autodesk Bim 360

    Feature Set Not Supported
    N/A
    10.0

    FollowUp CRM

    100%
    Followup CRM ranks higher in 3/3 features

    Case management

    N/A
    0 Ratings
    10.0
    100%
    8 Ratings

    Call center management

    N/A
    0 Ratings
    10.0
    100%
    5 Ratings

    Help desk management

    N/A
    0 Ratings
    10.0
    100%
    6 Ratings

    Marketing Automation

    Autodesk Bim 360

    Feature Set Not Supported
    N/A
    10.0

    FollowUp CRM

    100%
    Followup CRM ranks higher in 2/2 features

    Lead management

    N/A
    0 Ratings
    10.0
    100%
    8 Ratings

    Email marketing

    N/A
    0 Ratings
    10.0
    100%
    5 Ratings

    CRM Project Management

    Autodesk Bim 360

    Feature Set Not Supported
    N/A
    9.5

    FollowUp CRM

    95%
    Followup CRM ranks higher in 3/3 features

    Task management

    N/A
    0 Ratings
    10.0
    100%
    10 Ratings

    Billing and invoicing management

    N/A
    0 Ratings
    8.4
    84%
    3 Ratings

    Reporting

    N/A
    0 Ratings
    10.0
    100%
    9 Ratings

    CRM Reporting & Analytics

    Autodesk Bim 360

    Feature Set Not Supported
    N/A
    9.7

    FollowUp CRM

    97%
    Followup CRM ranks higher in 3/3 features

    Forecasting

    N/A
    0 Ratings
    9.0
    90%
    6 Ratings

    Pipeline visualization

    N/A
    0 Ratings
    10.0
    100%
    9 Ratings

    Customizable reports

    N/A
    0 Ratings
    10.0
    100%
    9 Ratings

    Customization

    Autodesk Bim 360

    Feature Set Not Supported
    N/A
    9.8

    FollowUp CRM

    98%
    Followup CRM ranks higher in 4/4 features

    Custom fields

    N/A
    0 Ratings
    10.0
    100%
    7 Ratings

    Custom objects

    N/A
    0 Ratings
    9.0
    90%
    4 Ratings

    Scripting environment

    N/A
    0 Ratings
    10.0
    100%
    5 Ratings

    API for custom integration

    N/A
    0 Ratings
    10.0
    100%
    4 Ratings

    Security

    Autodesk Bim 360

    Feature Set Not Supported
    N/A
    10.0

    FollowUp CRM

    100%
    Followup CRM ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    10.0
    100%
    8 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    10.0
    100%
    7 Ratings

    Social CRM

    Autodesk Bim 360

    Feature Set Not Supported
    N/A
    10.0

    FollowUp CRM

    100%
    Followup CRM ranks higher in 2/2 features

    Social data

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Social engagement

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Integrations with 3rd-party Software

    Autodesk Bim 360

    Feature Set Not Supported
    N/A
    7.7

    FollowUp CRM

    77%
    Followup CRM ranks higher in 2/2 features

    Marketing automation

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Compensation management

    N/A
    0 Ratings
    5.5
    55%
    2 Ratings

    Platform

    Autodesk Bim 360

    Feature Set Not Supported
    N/A
    10.0

    FollowUp CRM

    100%
    Followup CRM ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    10.0
    100%
    4 Ratings

    Attribute Ratings

    • Followup CRM is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.0

    Autodesk Bim 360

    80%
    11 Ratings
    10.0

    FollowUp CRM

    100%
    12 Ratings

    Support Rating

    6.9

    Autodesk Bim 360

    69%
    4 Ratings

    FollowUp CRM

    N/A
    0 Ratings

    Likelihood to Recommend

    Autodesk Bim 360

    Autodesk Bim 360 is well suited to the majority of construction projects in my opinion. On the construction side I could see how the straightforward nature of the platform would be well liked. The new update with the widgets is a great touch and allows for ease of site visits by showcasing good to know info like project location on a map and the local weather. You can also customize the "widgets" as you see fit to add more information if necessary to the home screen. From my experience as a LEED consultant, Bim 360 does not differ much from other platforms used for submittal review like Procore. It is easy enough to search for what you want but searches do take a while and you need to move the cursor over every time you search and do not find what you're looking for, which seems very unnecessary. Overall it is fine for reviewing documentation but isn't anything extraordinary.
    Laura Samoisette, LEED AP, WELL AP | TrustRadius Reviewer

    FollowUp CRM

    One of the best things about FollowUp Power is that we can mark things for follow-up several months down the line, which we frequently have a need for since many of our clients are seasonal. For example, we'll get started working with them while they're here in Florida for the winter, then they'll head back north in the spring and not want to hear from us again until they return in the fall. With FollowUp Power, we can then mark them for follow up in the future rather than to have to somehow remember to contact them in the future.
    Betsy Young | TrustRadius Reviewer

    Pros

    Autodesk Bim 360

    • Live updates between design teams. This keeps the team up to date for quicker design and frees up personnel from having to do file transfers.
    • The cloud-based platform gives your company a little bit of a break on computer requirements.
    • Allows multiple offices and/or cloud-based consultants to collaborate on a design as if they are one office or one company.
    Anonymous | TrustRadius Reviewer

    FollowUp CRM

    • We love the dashboard feature. This is where we spend the majority of our time. The dashboard helps us avoid missing bid dates and deadlines.
    • The system is very intuitive and a new user will be up to speed within one hour after they start using the system. There is only one place to enter all data. This allows for ease of use and minimizes data entry mistakes.
    • Every task is date stamped to insure proper work flow and holds the team accountable to each other.
    Gregg Wallick | TrustRadius Reviewer

    Cons

    Autodesk Bim 360

    • Bim360 is extremely unintuitive and frequently confusing to end users.
    • There are multiple avenues of sharing and collaboration for models and information. The advantages/disadvantages of each and how to perform even the most basic of tasks requires extensive training and mentoring for even the most advanced of users.
    • There are many enormous limitations and constraints to BIM 360 that are not immediately obvious and even contrary to published marketing materials and even product naming.
    • Development cycles of the product are seemingly monthly, but incredibly minor. This makes the desperately-needed and glaringly obvious massive usability, capability, and performance improvements into deal-breakers and hair pulling events. Change cannot come fast enough.
    • There are no integrations into Microsoft's Azure AD SSO or other 3rd party SSOs available for SMBs. This makes the provided MFA a huge headache for all SMBs.
    • There are no integrations into the Microsoft 365 ecosystem for SharePoint/OneDrive or Outlook. This is desperately needed for most organizations using Bim360.
    Anonymous | TrustRadius Reviewer

    FollowUp CRM

    • It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
    • It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
    • It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.
    Betsy Young | TrustRadius Reviewer

    Pricing Details

    Autodesk Bim 360

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $480 per user/per year

    Autodesk Bim 360 Editions & Modules

    Edition
    Autodesk Bim 360$480.001
    1. per user/per year
    Additional Pricing Details

    FollowUp CRM

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    FollowUp CRM Editions & Modules

    Additional Pricing Details

    Support Rating

    Autodesk Bim 360

    Autodesk Bim 360 6.9
    Based on 4 answers
    AutoDesk support is slow and if you are not an enterprise customer they will likely tell you to go to forums and post for help pushing the support on the high-level end-users (some of which are AutoDesk employees). I haven't actually had issues requiring support with docs altough there are some features I wish it had
    Anonymous | TrustRadius Reviewer

    FollowUp CRM

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Autodesk Bim 360

    The saving in reduced field changes/mistakes quickly paid for the license plus some. The software allows for easy data collection, especially at project completion for field software by checklist creation. Furthermore, the internal punch-list tracking, tracking completion lists and punch lists created for us by others is optimal compared to the competition. We chose Bim360 over other options due to its ability to import out of other software programs directly into the system, adding reports in one location and then distributing it to subcontractors and internally from there to fix deficiencies. It does the tracking, importing, markups of pictures and document viewing well and fulfills our needs.
    Anonymous | TrustRadius Reviewer

    FollowUp CRM

    My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Autodesk Bim 360

    • Positively we use for all safety items, so its potential to save money is really something cannot be quantified. It has helped document trends, big items leading trends and odd ball cases which overall helps perfecting process to eliminate those trends and save time.
    • Negative impact is we need to pay for another program to handle budget, submittals and bidding so we are paying for two systems and paying for all employees to learn each system and possible make errors since there are differences in the systems.
    Anonymous | TrustRadius Reviewer

    FollowUp CRM

    • I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
    • The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
    • Payments or what the current status of the job is.
    Tom Baker | TrustRadius Reviewer

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