Autodesk ShotGrid vs. OpenAir PSA

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ShotGrid
Score 8.2 out of 10
N/A
ShotGrid is a production management and review toolset for VFX, animation, and games teams. ShotGrid is equipped to handle creative production tracking needs, supporting teams from large to smaller studios.
$45
per month per user
OpenAir PSA
Score 6.9 out of 10
N/A
NetSuite OpenAir is a cloud-based Professional Service Automation (PSA) product which includes capabilities around project management, resource management, project accounting, etc.N/A
Pricing
Autodesk ShotGridOpenAir PSA
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ShotGridOpenAir PSA
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Autodesk ShotGridOpenAir PSA
Top Pros
Top Cons
Features
Autodesk ShotGridOpenAir PSA
Project Management
Comparison of Project Management features of Product A and Product B
Autodesk ShotGrid
-
Ratings
OpenAir PSA
7.3
15 Ratings
4% below category average
Task Management00 Ratings8.015 Ratings
Resource Management00 Ratings7.515 Ratings
Gantt Charts00 Ratings8.09 Ratings
Scheduling00 Ratings6.012 Ratings
Workflow Automation00 Ratings6.09 Ratings
Team Collaboration00 Ratings8.012 Ratings
Support for Agile Methodology00 Ratings6.07 Ratings
Support for Waterfall Methodology00 Ratings7.08 Ratings
Document Management00 Ratings8.56 Ratings
Email integration00 Ratings7.09 Ratings
Mobile Access00 Ratings7.512 Ratings
Timesheet Tracking00 Ratings7.014 Ratings
Change request and Case Management00 Ratings8.010 Ratings
Budget and Expense Management00 Ratings7.514 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Autodesk ShotGrid
-
Ratings
OpenAir PSA
8.6
10 Ratings
14% above category average
Quotes/estimates00 Ratings8.05 Ratings
Invoicing00 Ratings9.07 Ratings
Project & financial reporting00 Ratings8.59 Ratings
Integration with accounting software00 Ratings9.07 Ratings
Best Alternatives
Autodesk ShotGridOpenAir PSA
Small Businesses
Frame.io
Frame.io
Score 9.0 out of 10
Stackby
Stackby
Score 9.4 out of 10
Medium-sized Companies

No answers on this topic

Planview AgilePlace
Planview AgilePlace
Score 9.4 out of 10
Enterprises

No answers on this topic

Planview AgilePlace
Planview AgilePlace
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Autodesk ShotGridOpenAir PSA
Likelihood to Recommend
7.0
(1 ratings)
8.5
(20 ratings)
Likelihood to Renew
10.0
(1 ratings)
8.2
(7 ratings)
Usability
5.0
(1 ratings)
9.4
(4 ratings)
Availability
-
(0 ratings)
10.0
(3 ratings)
Performance
-
(0 ratings)
9.0
(3 ratings)
Support Rating
-
(0 ratings)
5.5
(6 ratings)
In-Person Training
-
(0 ratings)
10.0
(2 ratings)
Implementation Rating
-
(0 ratings)
10.0
(2 ratings)
Configurability
-
(0 ratings)
8.0
(2 ratings)
Ease of integration
-
(0 ratings)
10.0
(2 ratings)
Product Scalability
-
(0 ratings)
10.0
(2 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(2 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
Autodesk ShotGridOpenAir PSA
Likelihood to Recommend
Autodesk
ShotGrid seems to be well suited for a video team for reviews and project tracking. It may not be well suited for Project managers who need to see the bigger picture of the project.
Read full review
NetSuite
This product is well suited for an organization that is focused on client services, project delivery, time tracking, expense reporting, and revenue recognition. From a pure project management perspective, this product is not as feature rich as say Microsoft Project Server. For organizations that are looking for detailed complex project plan and resource management (along with resource leveling, etc.), this is probably not the best suited product
Read full review
Pros
Autodesk
  • Uploads videos efficiently
  • allows annotation within the video
  • setting custom filters
  • creating Gantt chart with inputs from each editor and animator
  • adding versions to shot/asset
  • adding assets to a shot
Read full review
NetSuite
  • Netsuite OpenAir PSA is highly configurable and has a large ecosystem of assets to work with.
  • Tasks are easily designed to automate processes in your business workflow.
  • OpenAir is designed in such a way that it can communicate and receive information from external systems without having to re-engineer your systems to make them work if you are following standard business practice.
Read full review
Cons
Autodesk
  • Ordering comments made by different people by timecode/frame number, instead by the time and date the comment was made
  • Being able to move an uploaded video from shots to assets and vice versa. Right now we have to re-upload but lose any comments made already if they were in the wrong place
  • Custom filters are great but they could get a little confusing with all the options. Might help with guidelines or a place we could ask what we want and someone could answer with the best way to achieve those specific filters we want
Read full review
NetSuite
  • Compared to QuickArrow, setting up reports to reflect the data accurately seemed to require a bit more consultant time and collaboration. Getting the numbers correct is essential, so budget extra time for this iniative. We also learned that certain calculations can not be displayed in the executive dashboards. Ask these questions upfront to ensure your dashboards are complete for your needs (again, working backwards in the preparation stages).
  • Compared to QuickArrow, NetSuite OpenAir PSA falls short in the resource management capabilities. UI, flexibility, and scheduling options all could be improved. This is on their roadmap, timeline yet to be defined. Scheduling is vitally important to our company and this is THE area where we feel is the applications weakest. However, the application does provide everything critical to scheduling and provided the elements we needed in order to be successful. We altered our scheduling process accordingly.
  • During our System Administration 3 day online training, when a question was asked about detailed functionality, sometimes the trainer would share..."Yes, OpenAir has a configuration for that. Just inquire with your consultant and they can flip that flag in your instance." The responsibility for obtaining these special application configurations was placed on the System Admin [in training] to ask and to take notes. If your company needs the application to work a certain way, speak up and ask your OA consultant. There seems to be MANY flags that can be flipped in the background to allow for the system to meet your needs. My complaint is that these are not published, rather made available if one inquires.
  • OpenAir is able to generate invoices directly and we strongly encourage using this feature to keep everything housed under one application. However, this did not work for our organization and we leveraged a financial integration. A bit of a pioneer integrating with Softrax -- the integration works well, however is quite fragile. We do receive appropriate support when needed, but would prefer the integration to be a bit more stable. We recommend integrating with their stated supported financial systems, as staying the course will likely net a more stable integration.
Read full review
Likelihood to Renew
Autodesk
For education, we can't see ourselves using anything else that comes at a cost
Read full review
NetSuite
It all depends. We are still looking at moving our consultants to Oracle PAC, in order to get our financial systems in line (we use Oracle Financials currently). We are feeling a lot of pain with integration and segmented systems.

Ultimately,it depends on how much pain is felt there. OpenAir has given us a path to follow on from QuickArrow. I foresee either moving onto Oracle PAC by end of calendar, or staying on OpenAir.

OpenAir to Oracle integration is not easy. From a reporting and process perspective, there’s been pain from being in different systems
Read full review
Usability
Autodesk
It's UI/UX is very robust. There's a lot of functionality but it's not very intuitive or intuitive. I spend time with new hires and contractors to overview ShotGrid for a day and revisit after a week or two. Questions always arise down the line
Read full review
NetSuite
In this day and age I should not have to read a manual to understand a product. It should be intuitive to administrate and perform basic tasks. It feels like a ton of intelligence was poured into making OpenAir feature rich but no where near as much attention was given to the user experience.
Read full review
Reliability and Availability
Autodesk
No answers on this topic
NetSuite
The system up time was reliable and that was never anything we ever had any concerns/issues with.
Read full review
Performance
Autodesk
No answers on this topic
NetSuite
The performance was acceptable. If you had a very large data set you were working with it might take a little longer, but within reason.
Read full review
Support Rating
Autodesk
No answers on this topic
NetSuite
As an admin, I've had more contact with OA support than most. I've found their response to tickets typically timely and helpful, however many of the responses to tickets are "we will file an enhancement request" and then I never hear about it again. So not terrible, but not a very fulfilling experience.
Read full review
In-Person Training
Autodesk
No answers on this topic
NetSuite
Very knowledgeable and able to articulate how other customers configured the solution to meet their needs as well as the best practices they recommended.
Read full review
Online Training
Autodesk
No answers on this topic
NetSuite
We did a 3 day online remote course back in April. NetSuite prefers training to occur before migration. We went over the functionality of tool and three months later we migrated. Personally, I didn’t find it that beneficial. Certain parts of it were beneficial as they applied to me – talked a lot about invoicing capabilities that didn’t apply to me. They also have knowledge base / e-learning assets, but I haven’t referred to them
Read full review
Implementation Rating
Autodesk
No answers on this topic
NetSuite
It went fine. Everything came over the way we wanted. In addition to migrating the current projects we wanted to migrate historical data – did that seamlessly. The finished product looked pretty good – just needed to tweak – and they helped us with that
Read full review
Alternatives Considered
Autodesk
Wipster had limitations on video uploads, which was a major drawback. One thing we liked with Wipster was how we can see comments made in order on the timeline while watching the video.
Read full review
NetSuite
OpenAir accurately reflects changes in real-time as well as lends itself to see where a draw is at, when payment is expected and what percentage of the contract has been billed or approved to date. This helps with project billing and tracking as well as cash flow. Quickbooks lacks the ability to show progress draws, approved changes, and pending changes on a given project where OpenAir excels.
Read full review
Scalability
Autodesk
No answers on this topic
NetSuite
Once the system is setup, it's easy to manage and maintain.
Read full review
Return on Investment
Autodesk
  • We spend less time going back and forth with different stakeholders on shots and assets
  • We don't have to pay services that only provided trial versions
  • There is unlimited video uploading which was not the case with wiz
Read full review
NetSuite
  • It covers our requirements for time tracking and project/resource management better than the previous solution we used.
  • Project managers are happier having this tool for their job and also because it is running on the cloud as opposed to running on-prem.
  • It doesn't help in any way improving the "chasing" of the people that don't submit their time-sheets in time. This one stayed the same as before.
Read full review
ScreenShots