What users are saying about
45 Ratings
45 Ratings
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Score 8.1 out of 100
95 Ratings
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Score 8.1 out of 100

Feature Set Ratings

    Email & Online Marketing

    Autoklose

    Feature Set Not Supported
    N/A
    8.9

    Campaign Monitor

    89%
    Campaign Monitor ranks higher in 5/5 features

    WYSIWYG email editor

    N/A
    0 Ratings
    8.4
    84%
    8 Ratings

    Dynamic content

    N/A
    0 Ratings
    8.9
    89%
    21 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    A/B testing

    N/A
    0 Ratings
    9.3
    93%
    21 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Reporting & Analytics

    Autoklose

    Feature Set Not Supported
    N/A
    10.0

    Campaign Monitor

    100%
    Campaign Monitor ranks higher in 1/1 features

    Standard reports

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Pre-Send Testing

    Autoklose

    Feature Set Not Supported
    N/A
    8.5

    Campaign Monitor

    85%
    Campaign Monitor ranks higher in 1/1 features

    Spam Testing

    N/A
    0 Ratings
    8.5
    85%
    4 Ratings

    Attribute Ratings

    • Autoklose is rated higher in 1 area: Likelihood to Recommend
    • Campaign Monitor is rated higher in 1 area: Usability

    Likelihood to Recommend

    8.1

    Autoklose

    81%
    34 Ratings
    7.6

    Campaign Monitor

    76%
    25 Ratings

    Likelihood to Renew

    9.1

    Autoklose

    91%
    2 Ratings

    Campaign Monitor

    N/A
    0 Ratings

    Usability

    8.7

    Autoklose

    87%
    31 Ratings
    10.0

    Campaign Monitor

    100%
    2 Ratings

    Availability

    9.1

    Autoklose

    91%
    1 Rating

    Campaign Monitor

    N/A
    0 Ratings

    Performance

    9.1

    Autoklose

    91%
    1 Rating

    Campaign Monitor

    N/A
    0 Ratings

    Support Rating

    8.5

    Autoklose

    85%
    31 Ratings

    Campaign Monitor

    N/A
    0 Ratings

    In-Person Training

    9.1

    Autoklose

    91%
    1 Rating

    Campaign Monitor

    N/A
    0 Ratings

    Online Training

    9.1

    Autoklose

    91%
    1 Rating

    Campaign Monitor

    N/A
    0 Ratings

    Implementation Rating

    9.1

    Autoklose

    91%
    2 Ratings

    Campaign Monitor

    N/A
    0 Ratings

    Configurability

    9.1

    Autoklose

    91%
    1 Rating

    Campaign Monitor

    N/A
    0 Ratings

    Ease of integration

    9.1

    Autoklose

    91%
    1 Rating

    Campaign Monitor

    N/A
    0 Ratings

    Product Scalability

    9.1

    Autoklose

    91%
    1 Rating

    Campaign Monitor

    N/A
    0 Ratings

    Vendor post-sale

    9.1

    Autoklose

    91%
    1 Rating

    Campaign Monitor

    N/A
    0 Ratings

    Vendor pre-sale

    9.1

    Autoklose

    91%
    1 Rating

    Campaign Monitor

    N/A
    0 Ratings

    Likelihood to Recommend

    VanillaSoft

    If someone only runs a campaign using email and telephone communication, Autoklose is perfect, and I highly recommend it. If someone uses a more diverse set of tools and wants a more complex type of sequence, Autoklose does not allow their users to program communication tools that some other tools and software allow.
    Read full review

    Campaign Monitor

    Campaign Monitor is undoubtedly one of the best software for managing email marketing campaigns; it is a robust platform and can be adapted to any company. If you are not a developer and don't know any code, it has many pre-made templates to use. I highly recommend Campaign Monitor; it is perfect, does what needs to be done, and is very easy to use.
    Read full review

    Pros

    VanillaSoft

    • It is helping in editing, managing, and send[ing] out large marketing campaigns.
    • It is easy to handle multiple emails in appropriate sequence.
    • Our company [has been] using this for a very long time. It is one of the perfect email solutions we found for our organization.
    • I have been very much impressed by their support staff.
    Read full review

    Campaign Monitor

    • Campaign Monitor’s support is great. They have a great help page built out to help answer all your questions, and if you do have a question or issue that needs extra support, their support team responds within a couple hours to help resolve the issue.
    • The email builder is very clean and easy to use. It makes A/B testing, personalization, and dynamic content easy to implement.
    • I appreciate the insights reporting that Campaign Monitor provides. We use that regularly for our quarterly reporting to track list growth, as well as campaign performance from a high level.
    • The automation is very straight forward and has truly transformed our marketing. The learning curve is pretty low, so my entire team knows how to use it to create and edit automated email journeys.
    Read full review

    Cons

    VanillaSoft

    • AutoKlose uses your own email, (e.g. Microsoft Outlook), so it runs the risk of exceeding the Microsoft Message Rate Limit, which can be problematic for your Outlook account.
    • Additional throttling limits for the SMTP Authentication protocol are:
    • 30 messages per minute
    • Recipient rate limit of 10,000 recipients per day.
    • Exceeding these limits will cause the following issues:
    • Exceeding the per minute limit causes email delivery delays, any excess in message submission will be throttled and successively carried over to the following minutes.
    • Exceeding the per day limit causes the following error message:
    • 554 5.2.0 STOREDRV.Submission.Exception:SubmissionQuotaExceededException.
    Read full review

    Campaign Monitor

    • Managing different subscriptions requires some thinking and setup with custom fields/lists/segments. It's not really 'out of the box' to set up.
    • The WYSIWYG editor is pretty locked down, which makes it idiot-proof, but would be great to have a little more control over padding, line height, kerning, etc.
    Read full review

    Pricing Details

    Autoklose

    Starting Price

    Editions & Modules

    Autoklose editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Campaign Monitor

      Starting Price

      $9 per month

      Editions & Modules

      Campaign Monitor editions and modules pricing
      EditionModules
      Basic91
      Unlimited292
      Premier1493

      Footnotes

      1. per month
      2. per month
      3. per month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      VanillaSoft

      We love it and it works
      Read full review

      Campaign Monitor

      No answers on this topic

      Usability

      VanillaSoft

      Whether it's setting up integrations, creating email campaigns, managing conversations with prospects, Autoklose is a well-designed tool that provides clarity along the way for users to find their bearings, and understand what to do. The help documentation is excellent, the support is great, but the tool is built in a way that simply makes sense when you're using it.
      Read full review

      Campaign Monitor

      The templates, while useful, are very locked down, This makes it very usable from a novice's standpoint, but also very inflexible from a designer's standpoint. Creating several version of the email campaign and using A/B testing was a powerful and easy-to-use feature, and the system also provides the option of automating the sending of emails once an A/B testing criteria is reached
      Read full review

      Reliability and Availability

      VanillaSoft

      We have really had no issues.
      Read full review

      Campaign Monitor

      No answers on this topic

      Performance

      VanillaSoft

      Always loads fast.
      Read full review

      Campaign Monitor

      No answers on this topic

      Support Rating

      VanillaSoft

      Our Autoklose rep is amazing! Jelena has always gotten back to us within 24 hours, despite living on a different continent. She is completely proficient with the tool and is usually able to answer our questions with a brief email or short virtual meeting.
      Read full review

      Campaign Monitor

      No answers on this topic

      In-Person Training

      VanillaSoft

      Jelena is amazing! Very knowledgable. Great instructor.
      Read full review

      Campaign Monitor

      No answers on this topic

      Online Training

      VanillaSoft

      Jelena is fantastic. She always responds to emails immediately.
      Read full review

      Campaign Monitor

      No answers on this topic

      Implementation Rating

      VanillaSoft

      It is extremely easy to implement and start using right away
      Read full review

      Campaign Monitor

      No answers on this topic

      Alternatives Considered

      VanillaSoft

      I think that I have already said it, Autoklose has much better support and is really quick to set up and use compared with any of the other systems that I have used over the years.
      Read full review

      Campaign Monitor

      The ability to track the effectiveness of email marketing campaigns in real-time is what makes Campaign Monitor interesting to use. All the vital features that we need to run professionally designed email campaigns that look wonderful on any device so that we boost our business are included in this platform.
      Read full review

      Scalability

      VanillaSoft

      It's expensive to have a single seat for each salesperson, so the alias feature will be the perfect addition to this product.
      Read full review

      Campaign Monitor

      No answers on this topic

      Return on Investment

      VanillaSoft

      • I feel the increased prospect engagement and business opportunities created supported the cost. In my industry 1 customer can support positive ROI.
      • I saw an overall increase in mass emailing effectiveness and we were able to automate majority of our campaigns which increased productivity for marketing & sales.
      Read full review

      Campaign Monitor

      • Because it's easy to use, we can design and send out newsletters easily and quickly, spending little time.
      • It's a great tool for aggregating all of the things our organization is up to and making sure people are aware of them.
      • Sometimes I wonder how many emails are sent to the Spam folder, but there are great tools to see how many opens you get.
      Read full review

      Screenshots

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