What users are saying about
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27 Ratings
15 Ratings

Autoklose

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27 Ratings
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Score 8 out of 100
15 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

Autoklose

I recommend others to have this platform with [their] other CRM’s to easily decrease [their] work burden and increase productivity in the organization. It is a great platform to create, manage, and execute the bulk of email campaigns without any disruption in work and no hurdles in providing reporting in real-time. [Autoklose is] a completely robust and modernized system that we are using in our organization.
Ryan Dury | TrustRadius Reviewer

Customer.io

If you have a very small database of people, then probably the whole integration isn't justified. If you have a small business and don't plan to scale much, don't do it. It will be expensive for what you can get elsewhere (Mailchimp).If you want a scalable and powerful platform, that will take some time to pay off, and you can wait, then do it. Once you get integrated and start sending events and attributes, the things you can do are almost limitless.
Santiago Valdés | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Autoklose
Customer.io
8.6
WYSIWYG email editor
Autoklose
Customer.io
6.6
Dynamic content
Autoklose
Customer.io
8.6
Ability to test dynamic content
Autoklose
Customer.io
8.6
A/B testing
Autoklose
Customer.io
8.0
Mobile optimization
Autoklose
Customer.io
10.0
Email deliverability reporting
Autoklose
Customer.io
7.7
List management
Autoklose
Customer.io
10.0
Triggered drip sequences
Autoklose
Customer.io
9.6

Reporting & Analytics

Autoklose
Customer.io
5.9
Dashboards
Autoklose
Customer.io
5.3
Standard reports
Autoklose
Customer.io
5.3
Custom reports
Autoklose
Customer.io
7.0

Pros

Autoklose

  • Autoklose organizes thousands of email contacts and campaigns for you. Emailing from company servers can be comatose, time consuming and damaging to the companies spam score. This product eliminates that issue entirely while providing even better results.
  • Diverse Campaign options with scheduling- Less hours spent building and more time increasing lead flow. Productivity booster.
  • Keeps company emails out of spam!
Anonymous | TrustRadius Reviewer

Customer.io

  • Workflow building and management.
  • Extremely flexible and integrates easily with other services.
  • Solid email builder.
  • Webhook makes it easy to send and receive data in event-driven contexts.
  • Support for liquid makes highly detailed personalization possible in every message.
Joel McLean | TrustRadius Reviewer

Cons

Autoklose

  • The system is not designed to send out hundreds of emails within the hour. Thus if you have timely information, and you have a large list, it will generally take many hours to execute.
  • Related to the above, timing of email delivery does jot exist nor can it be customized by timezone.
Anonymous | TrustRadius Reviewer

Customer.io

  • I may be missing it in the UI, but a place to see the list of emails who qualify for a certain email.
  • One easy to view chart of all our automated/lifecycle emails to see what a given user would see over their customer journey. (This is really just a feature request/idea - the product itself is really awesome.)
Ted Bennett | TrustRadius Reviewer

Likelihood to Renew

Autoklose

Autoklose 9.1
Based on 1 answer
We love it and it works
Dianna Geairn | TrustRadius Reviewer

Customer.io

No score
No answers yet
No answers on this topic

Usability

Autoklose

Autoklose 8.3
Based on 14 answers
It is well set out from a user interface perspective and once you understand how it works you understand the power and the logic of how it is done. Like any software it helps to be a frequent user, but Autoklose lets you set up campaigns in the shortest possible time based on experience with other systems that I have used.
Thomas Olesen | TrustRadius Reviewer

Customer.io

No score
No answers yet
No answers on this topic

Support Rating

Autoklose

Autoklose 8.5
Based on 14 answers
Shawn and Jelena have gone above and beyond to make sure I have had the support I needed to get our team up and running. I see opportunities to improve our implementation and I hope we can work together to make it happen so that we can boost the ROI quickly.
Ryan Christian | TrustRadius Reviewer

Customer.io

No score
No answers yet
No answers on this topic

Implementation Rating

Autoklose

Autoklose 9.1
Based on 1 answer
It is extremely easy to implement and start using right away
Dianna Geairn | TrustRadius Reviewer

Customer.io

No score
No answers yet
No answers on this topic

Alternatives Considered

Autoklose

Mailshake is more complicated because it's a direct email sender, but it gives you its opinion on the type of messages you may send. The advantage Autoklose takes is the data base and it's more of a lead gen system. LeadFuze is on course with Autokloze. It seems LeadFuze has more adaptability in my opinion in regards to LinkedIn, etc.
Micah Binns | TrustRadius Reviewer

Customer.io

Customer.io was really the first pure, full-featured drip email program on the market and as far as I know, it's still the simplest and best overall for that specific function. SendGrid has also added drip campaign features, but I would seriously evaluate Customer.io against any other drip email provider because they really have all the key elements you need to make it work.
Sean Anderson | TrustRadius Reviewer

Return on Investment

Autoklose

  • It has definitely helped us with our manufacturers - another arrow in our technology quiver that helps us to differentiate ourselves from our competition.
  • The platform is still fairly new to us, however we are seeing some results of marketing efforts - customers have responded to us with inquiries based upon the campaign we are running.
Brad Bowman | TrustRadius Reviewer

Customer.io

  • Fast testing for new products to specific groups. It saves a lot of time and money.
  • Removed workload from marketing = more time to make it better.
  • Better contact with specific groups, seeing a increase in sales because of this.
Mike Koolwijk | TrustRadius Reviewer

Screenshots

Pricing Details

Autoklose

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Customer.io

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Autoklose
8.0
Customer.io
9.0

Likelihood to Renew

Autoklose
9.1
Customer.io

Usability

Autoklose
8.3
Customer.io

Support Rating

Autoklose
8.5
Customer.io

Implementation Rating

Autoklose
9.1
Customer.io

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