What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
45 Ratings
3 Ratings

Autoklose

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45 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Attribute Ratings

  • Ebsta is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.1

Autoklose

81%
34 Ratings
10.0

Ebsta

100%
1 Rating

Likelihood to Renew

9.1

Autoklose

91%
2 Ratings

Ebsta

N/A
0 Ratings

Usability

8.7

Autoklose

87%
31 Ratings

Ebsta

N/A
0 Ratings

Availability

9.1

Autoklose

91%
1 Rating

Ebsta

N/A
0 Ratings

Performance

9.1

Autoklose

91%
1 Rating

Ebsta

N/A
0 Ratings

Support Rating

8.5

Autoklose

85%
31 Ratings
10.0

Ebsta

100%
2 Ratings

In-Person Training

9.1

Autoklose

91%
1 Rating

Ebsta

N/A
0 Ratings

Online Training

9.1

Autoklose

91%
1 Rating

Ebsta

N/A
0 Ratings

Implementation Rating

9.1

Autoklose

91%
2 Ratings

Ebsta

N/A
0 Ratings

Product Scalability

9.1

Autoklose

91%
1 Rating

Ebsta

N/A
0 Ratings

Likelihood to Recommend

Autoklose

If someone only runs a campaign using email and telephone communication, Autoklose is perfect, and I highly recommend it. If someone uses a more diverse set of tools and wants a more complex type of sequence, Autoklose does not allow their users to program communication tools that some other tools and software allow.
Jonathan Miri | TrustRadius Reviewer

Ebsta

Their CSM Eve is great. Super responsive and helpful when you need her. Their tool never breaks!
Melissa Hirsch | TrustRadius Reviewer

Pros

Autoklose

  • It is helping in editing, managing, and send[ing] out large marketing campaigns.
  • It is easy to handle multiple emails in appropriate sequence.
  • Our company [has been] using this for a very long time. It is one of the perfect email solutions we found for our organization.
  • I have been very much impressed by their support staff.
Ryan Dury | TrustRadius Reviewer

Ebsta

  • Easy to use
  • Syncs with Salesforce
  • Can add contacts to Salesforce from Ebsta fluidly
Melissa Hirsch | TrustRadius Reviewer

Cons

Autoklose

  • AutoKlose uses your own email, (e.g. Microsoft Outlook), so it runs the risk of exceeding the Microsoft Message Rate Limit, which can be problematic for your Outlook account.
  • Additional throttling limits for the SMTP Authentication protocol are:
  • 30 messages per minute
  • Recipient rate limit of 10,000 recipients per day.
  • Exceeding these limits will cause the following issues:
  • Exceeding the per minute limit causes email delivery delays, any excess in message submission will be throttled and successively carried over to the following minutes.
  • Exceeding the per day limit causes the following error message:
  • 554 5.2.0 STOREDRV.Submission.Exception:SubmissionQuotaExceededException.
Dorothy Joseph | TrustRadius Reviewer

Ebsta

  • It doesn’t recognize specific URL links. For example, “bob smith” could be in our CRM 10 times and it won’t know which one is the correct Bob Smith.
Melissa Hirsch | TrustRadius Reviewer

Pricing Details

Autoklose

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Starting Price

Ebsta

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Autoklose

Autoklose 9.1
Based on 2 answers
We love it and it works
Dianna Geairn | TrustRadius Reviewer

Ebsta

No score
No answers yet
No answers on this topic

Usability

Autoklose

Autoklose 8.7
Based on 31 answers
Whether it's setting up integrations, creating email campaigns, managing conversations with prospects, Autoklose is a well-designed tool that provides clarity along the way for users to find their bearings, and understand what to do. The help documentation is excellent, the support is great, but the tool is built in a way that simply makes sense when you're using it.
Anonymous | TrustRadius Reviewer

Ebsta

No score
No answers yet
No answers on this topic

Reliability and Availability

Autoklose

Autoklose 9.1
Based on 1 answer
We have really had no issues.
Anonymous | TrustRadius Reviewer

Ebsta

No score
No answers yet
No answers on this topic

Performance

Autoklose

Autoklose 9.1
Based on 1 answer
Always loads fast.
Anonymous | TrustRadius Reviewer

Ebsta

No score
No answers yet
No answers on this topic

Support Rating

Autoklose

Autoklose 8.5
Based on 31 answers
Our Autoklose rep is amazing! Jelena has always gotten back to us within 24 hours, despite living on a different continent. She is completely proficient with the tool and is usually able to answer our questions with a brief email or short virtual meeting.
Anonymous | TrustRadius Reviewer

Ebsta

Ebsta 10.0
Based on 2 answers
10/10 responsiveness.
Melissa Hirsch | TrustRadius Reviewer

In-Person Training

Autoklose

Autoklose 9.1
Based on 1 answer
Jelena is amazing! Very knowledgable. Great instructor.
Anonymous | TrustRadius Reviewer

Ebsta

No score
No answers yet
No answers on this topic

Online Training

Autoklose

Autoklose 9.1
Based on 1 answer
Jelena is fantastic. She always responds to emails immediately.
Anonymous | TrustRadius Reviewer

Ebsta

No score
No answers yet
No answers on this topic

Implementation Rating

Autoklose

Autoklose 9.1
Based on 2 answers
It is extremely easy to implement and start using right away
Dianna Geairn | TrustRadius Reviewer

Ebsta

No score
No answers yet
No answers on this topic

Alternatives Considered

Autoklose

I think that I have already said it, Autoklose has much better support and is really quick to set up and use compared with any of the other systems that I have used over the years.
Thomas Olesen | TrustRadius Reviewer

Ebsta

No answers on this topic

Scalability

Autoklose

Autoklose 9.1
Based on 1 answer
It's expensive to have a single seat for each salesperson, so the alias feature will be the perfect addition to this product.
Anonymous | TrustRadius Reviewer

Ebsta

No score
No answers yet
No answers on this topic

Return on Investment

Autoklose

  • I feel the increased prospect engagement and business opportunities created supported the cost. In my industry 1 customer can support positive ROI.
  • I saw an overall increase in mass emailing effectiveness and we were able to automate majority of our campaigns which increased productivity for marketing & sales.
Anonymous | TrustRadius Reviewer

Ebsta

  • Allows us easy access to know if someone is in our database without searching
Melissa Hirsch | TrustRadius Reviewer

Screenshots

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