What users are saying about
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45 Ratings

Autoklose

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45 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Feature Set Ratings

    Email & Online Marketing

    Autoklose

    Feature Set Not Supported
    N/A
    10.0

    Epsilon PeopleCloud (Agility Harmony)

    100%
    Epsilon PeopleCloud (Agility Harmony) ranks higher in 6/6 features

    Dynamic content

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Ability to test dynamic content

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    A/B testing

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Mobile optimization

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Email deliverability reporting

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Reporting & Analytics

    Autoklose

    Feature Set Not Supported
    N/A
    10.0

    Epsilon PeopleCloud (Agility Harmony)

    100%
    Epsilon PeopleCloud (Agility Harmony) ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Standard reports

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Custom reports

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Attribute Ratings

    • Autoklose is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.1

    Autoklose

    81%
    34 Ratings
    7.0

    Epsilon PeopleCloud (Agility Harmony)

    70%
    1 Rating

    Likelihood to Renew

    9.1

    Autoklose

    91%
    2 Ratings

    Epsilon PeopleCloud (Agility Harmony)

    N/A
    0 Ratings

    Usability

    8.7

    Autoklose

    87%
    31 Ratings

    Epsilon PeopleCloud (Agility Harmony)

    N/A
    0 Ratings

    Availability

    9.1

    Autoklose

    91%
    1 Rating

    Epsilon PeopleCloud (Agility Harmony)

    N/A
    0 Ratings

    Performance

    9.1

    Autoklose

    91%
    1 Rating

    Epsilon PeopleCloud (Agility Harmony)

    N/A
    0 Ratings

    Support Rating

    8.5

    Autoklose

    85%
    31 Ratings

    Epsilon PeopleCloud (Agility Harmony)

    N/A
    0 Ratings

    In-Person Training

    9.1

    Autoklose

    91%
    1 Rating

    Epsilon PeopleCloud (Agility Harmony)

    N/A
    0 Ratings

    Online Training

    9.1

    Autoklose

    91%
    1 Rating

    Epsilon PeopleCloud (Agility Harmony)

    N/A
    0 Ratings

    Implementation Rating

    9.1

    Autoklose

    91%
    2 Ratings

    Epsilon PeopleCloud (Agility Harmony)

    N/A
    0 Ratings

    Product Scalability

    9.1

    Autoklose

    91%
    1 Rating

    Epsilon PeopleCloud (Agility Harmony)

    N/A
    0 Ratings

    Likelihood to Recommend

    Autoklose

    If someone only runs a campaign using email and telephone communication, Autoklose is perfect, and I highly recommend it. If someone uses a more diverse set of tools and wants a more complex type of sequence, Autoklose does not allow their users to program communication tools that some other tools and software allow.
    Jonathan Miri | TrustRadius Reviewer

    Epsilon PeopleCloud (Agility Harmony)

    Appropriate for large organizations who want customization in their emails. The tool - while intuitive if you have previous background - is hefty and large in scope of capabilities. It's great for organizations who have multiple users and shows the name of person who last made changes. The reporting is really good - but may be a bit overwhelming for organizations who don't need a lot of detailed information
    Kimberly Yolitz | TrustRadius Reviewer

    Pros

    Autoklose

    • It is helping in editing, managing, and send[ing] out large marketing campaigns.
    • It is easy to handle multiple emails in appropriate sequence.
    • Our company [has been] using this for a very long time. It is one of the perfect email solutions we found for our organization.
    • I have been very much impressed by their support staff.
    Ryan Dury | TrustRadius Reviewer

    Epsilon PeopleCloud (Agility Harmony)

    • Fairly intuitive if you have previous experience with high-end email tools.
    • The training opportunities are good - they offer both online and/or live training.
    • The support we receive is very good.
    • The reporting feature is good - a lot of detailed information.
    Kimberly Yolitz | TrustRadius Reviewer

    Cons

    Autoklose

    • AutoKlose uses your own email, (e.g. Microsoft Outlook), so it runs the risk of exceeding the Microsoft Message Rate Limit, which can be problematic for your Outlook account.
    • Additional throttling limits for the SMTP Authentication protocol are:
    • 30 messages per minute
    • Recipient rate limit of 10,000 recipients per day.
    • Exceeding these limits will cause the following issues:
    • Exceeding the per minute limit causes email delivery delays, any excess in message submission will be throttled and successively carried over to the following minutes.
    • Exceeding the per day limit causes the following error message:
    • 554 5.2.0 STOREDRV.Submission.Exception:SubmissionQuotaExceededException.
    Dorothy Joseph | TrustRadius Reviewer

    Epsilon PeopleCloud (Agility Harmony)

    • The tool could be improved to "remember" where you last left off (specific user). Having to constantly retrace steps if you get logged out is annoying.
    • Hitting the "back" arrow sends you back to a main section, when it should send you back to where you previously were.
    • It would be nice to see performance reports available within the campaign itself, as well as within the reporting section.
    • Ability to NOT be able to change anything in a campaign after it has launched. This has happened multiple times. We usually copy a previous campaign to start a new one but often, we end up changing content on the version we are copying from -- this is very annoying and dangerous.
    Kimberly Yolitz | TrustRadius Reviewer

    Pricing Details

    Autoklose

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Optional

    Starting Price

    Epsilon PeopleCloud (Agility Harmony)

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Autoklose

    Autoklose 9.1
    Based on 2 answers
    We love it and it works
    Dianna Geairn | TrustRadius Reviewer

    Epsilon PeopleCloud (Agility Harmony)

    No score
    No answers yet
    No answers on this topic

    Usability

    Autoklose

    Autoklose 8.7
    Based on 31 answers
    Whether it's setting up integrations, creating email campaigns, managing conversations with prospects, Autoklose is a well-designed tool that provides clarity along the way for users to find their bearings, and understand what to do. The help documentation is excellent, the support is great, but the tool is built in a way that simply makes sense when you're using it.
    Anonymous | TrustRadius Reviewer

    Epsilon PeopleCloud (Agility Harmony)

    No score
    No answers yet
    No answers on this topic

    Reliability and Availability

    Autoklose

    Autoklose 9.1
    Based on 1 answer
    We have really had no issues.
    Anonymous | TrustRadius Reviewer

    Epsilon PeopleCloud (Agility Harmony)

    No score
    No answers yet
    No answers on this topic

    Performance

    Autoklose

    Autoklose 9.1
    Based on 1 answer
    Always loads fast.
    Anonymous | TrustRadius Reviewer

    Epsilon PeopleCloud (Agility Harmony)

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Autoklose

    Autoklose 8.5
    Based on 31 answers
    Our Autoklose rep is amazing! Jelena has always gotten back to us within 24 hours, despite living on a different continent. She is completely proficient with the tool and is usually able to answer our questions with a brief email or short virtual meeting.
    Anonymous | TrustRadius Reviewer

    Epsilon PeopleCloud (Agility Harmony)

    No score
    No answers yet
    No answers on this topic

    In-Person Training

    Autoklose

    Autoklose 9.1
    Based on 1 answer
    Jelena is amazing! Very knowledgable. Great instructor.
    Anonymous | TrustRadius Reviewer

    Epsilon PeopleCloud (Agility Harmony)

    No score
    No answers yet
    No answers on this topic

    Online Training

    Autoklose

    Autoklose 9.1
    Based on 1 answer
    Jelena is fantastic. She always responds to emails immediately.
    Anonymous | TrustRadius Reviewer

    Epsilon PeopleCloud (Agility Harmony)

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Autoklose

    Autoklose 9.1
    Based on 2 answers
    It is extremely easy to implement and start using right away
    Dianna Geairn | TrustRadius Reviewer

    Epsilon PeopleCloud (Agility Harmony)

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Autoklose

    I think that I have already said it, Autoklose has much better support and is really quick to set up and use compared with any of the other systems that I have used over the years.
    Thomas Olesen | TrustRadius Reviewer

    Epsilon PeopleCloud (Agility Harmony)

    While both Epsilon Agility Harmony and Oracle Responsys are great for larger organizations that send a lot of emails, I think Epsilon Agility Harmony is more robust than Responsys and is easier to use. It is significantly more complex than HubSpot and requires previous knowledge of using an email tool that has content blocks and or dynamic content.
    Kimberly Yolitz | TrustRadius Reviewer

    Scalability

    Autoklose

    Autoklose 9.1
    Based on 1 answer
    It's expensive to have a single seat for each salesperson, so the alias feature will be the perfect addition to this product.
    Anonymous | TrustRadius Reviewer

    Epsilon PeopleCloud (Agility Harmony)

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Autoklose

    • I feel the increased prospect engagement and business opportunities created supported the cost. In my industry 1 customer can support positive ROI.
    • I saw an overall increase in mass emailing effectiveness and we were able to automate majority of our campaigns which increased productivity for marketing & sales.
    Anonymous | TrustRadius Reviewer

    Epsilon PeopleCloud (Agility Harmony)

    • Increased email production = more communication to customers.
    • Better reporting = determine areas for improvement or scale up efforts.
    • Working on getting our triggered emails optimized - there's a great opportunity for this with this tool.
    Kimberly Yolitz | TrustRadius Reviewer

    Screenshots

    Epsilon PeopleCloud (Agility Harmony)

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