What users are saying about
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45 Ratings
37 Ratings

Autoklose

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45 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100
37 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.3 out of 100

Feature Set Ratings

    Email & Online Marketing

    Autoklose

    Feature Set Not Supported
    N/A
    6.1

    Iterable

    61%
    Iterable ranks higher in 8/8 features

    WYSIWYG email editor

    N/A
    0 Ratings
    6.0
    60%
    16 Ratings

    Dynamic content

    N/A
    0 Ratings
    5.3
    53%
    18 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    5.8
    58%
    18 Ratings

    A/B testing

    N/A
    0 Ratings
    6.4
    64%
    19 Ratings

    Mobile optimization

    N/A
    0 Ratings
    5.7
    57%
    16 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    6.7
    67%
    27 Ratings

    List management

    N/A
    0 Ratings
    5.8
    58%
    19 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    7.1
    71%
    16 Ratings

    Reporting & Analytics

    Autoklose

    Feature Set Not Supported
    N/A
    5.0

    Iterable

    50%
    Iterable ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    4.9
    49%
    18 Ratings

    Standard reports

    N/A
    0 Ratings
    5.1
    51%
    18 Ratings

    Custom reports

    N/A
    0 Ratings
    4.9
    49%
    16 Ratings

    Platform & Infrastructure

    Autoklose

    Feature Set Not Supported
    N/A
    6.8

    Iterable

    68%
    Iterable ranks higher in 3/3 features

    API

    N/A
    0 Ratings
    6.3
    63%
    15 Ratings

    Role-based workflow & approvals

    N/A
    0 Ratings
    6.5
    65%
    13 Ratings

    Customizability

    N/A
    0 Ratings
    7.6
    76%
    15 Ratings

    Attribute Ratings

    • Autoklose is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    8.1

    Autoklose

    81%
    34 Ratings
    6.6

    Iterable

    66%
    19 Ratings

    Likelihood to Renew

    9.1

    Autoklose

    91%
    2 Ratings

    Iterable

    N/A
    0 Ratings

    Usability

    8.7

    Autoklose

    87%
    31 Ratings
    1.0

    Iterable

    10%
    1 Rating

    Availability

    9.1

    Autoklose

    91%
    1 Rating

    Iterable

    N/A
    0 Ratings

    Performance

    9.1

    Autoklose

    91%
    1 Rating

    Iterable

    N/A
    0 Ratings

    Support Rating

    8.5

    Autoklose

    85%
    31 Ratings
    1.0

    Iterable

    10%
    1 Rating

    In-Person Training

    9.1

    Autoklose

    91%
    1 Rating

    Iterable

    N/A
    0 Ratings

    Online Training

    9.1

    Autoklose

    91%
    1 Rating

    Iterable

    N/A
    0 Ratings

    Implementation Rating

    9.1

    Autoklose

    91%
    2 Ratings

    Iterable

    N/A
    0 Ratings

    Product Scalability

    9.1

    Autoklose

    91%
    1 Rating

    Iterable

    N/A
    0 Ratings

    Likelihood to Recommend

    Autoklose

    If someone only runs a campaign using email and telephone communication, Autoklose is perfect, and I highly recommend it. If someone uses a more diverse set of tools and wants a more complex type of sequence, Autoklose does not allow their users to program communication tools that some other tools and software allow.
    Jonathan Miri | TrustRadius Reviewer

    Iterable

    I
    would highly recommend Iterable especially if you are a large enterprise
    company with unlimited resources and are willing to get lots of customization
    done. However, to be honest, if you are a small business then I wouldn’t highly
    recommend Iterable to you because in my opinion, it fits well in a larger
    company. Also,
    I think that Iterable is a great software for B2C companies who are looking to
    focus on improving their retention using cross-channel messaging.
    Bella Castilla | TrustRadius Reviewer

    Pros

    Autoklose

    • It is helping in editing, managing, and send[ing] out large marketing campaigns.
    • It is easy to handle multiple emails in appropriate sequence.
    • Our company [has been] using this for a very long time. It is one of the perfect email solutions we found for our organization.
    • I have been very much impressed by their support staff.
    Ryan Dury | TrustRadius Reviewer

    Iterable

    • I love Iterable's ability to A/B test not only the messaging but the timing and medium of messages as well.
    • Iterable's workflow editor is fantastic. It's far more advanced than most competitors.
    • Iterable was easy to get started with because of its Segment.com integration.
    Tim Noetzel | TrustRadius Reviewer

    Cons

    Autoklose

    • AutoKlose uses your own email, (e.g. Microsoft Outlook), so it runs the risk of exceeding the Microsoft Message Rate Limit, which can be problematic for your Outlook account.
    • Additional throttling limits for the SMTP Authentication protocol are:
    • 30 messages per minute
    • Recipient rate limit of 10,000 recipients per day.
    • Exceeding these limits will cause the following issues:
    • Exceeding the per minute limit causes email delivery delays, any excess in message submission will be throttled and successively carried over to the following minutes.
    • Exceeding the per day limit causes the following error message:
    • 554 5.2.0 STOREDRV.Submission.Exception:SubmissionQuotaExceededException.
    Dorothy Joseph | TrustRadius Reviewer

    Iterable

    • Workflow webhooks have limited customization and data options
    • Custom events are great for segmentation and workflow triggers, but unusable to personalize an email based on past custom events.
    • No rate limiting on webhooks. Easy to bring down a third party vendor if processing a list.
    Jason Paddock | TrustRadius Reviewer

    Pricing Details

    Autoklose

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Optional

    Starting Price

    Autoklose Editions & Modules

    Additional Pricing Details

    Iterable

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $500 per month

    Iterable Editions & Modules

    Edition
    Iterable$5001
    1. per month
    Additional Pricing Details
    Pricing based on size of customer's user list and messages sent.

    Likelihood to Renew

    Autoklose

    Autoklose 9.1
    Based on 2 answers
    We love it and it works
    Dianna Geairn | TrustRadius Reviewer

    Iterable

    No score
    No answers yet
    No answers on this topic

    Usability

    Autoklose

    Autoklose 8.7
    Based on 31 answers
    Whether it's setting up integrations, creating email campaigns, managing conversations with prospects, Autoklose is a well-designed tool that provides clarity along the way for users to find their bearings, and understand what to do. The help documentation is excellent, the support is great, but the tool is built in a way that simply makes sense when you're using it.
    Anonymous | TrustRadius Reviewer

    Iterable

    Iterable 1.0
    Based on 1 answer
    Our implementation failed, so I can only give this a zero.
    Anonymous | TrustRadius Reviewer

    Reliability and Availability

    Autoklose

    Autoklose 9.1
    Based on 1 answer
    We have really had no issues.
    Anonymous | TrustRadius Reviewer

    Iterable

    No score
    No answers yet
    No answers on this topic

    Performance

    Autoklose

    Autoklose 9.1
    Based on 1 answer
    Always loads fast.
    Anonymous | TrustRadius Reviewer

    Iterable

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Autoklose

    Autoklose 8.5
    Based on 31 answers
    Our Autoklose rep is amazing! Jelena has always gotten back to us within 24 hours, despite living on a different continent. She is completely proficient with the tool and is usually able to answer our questions with a brief email or short virtual meeting.
    Anonymous | TrustRadius Reviewer

    Iterable

    Iterable 1.0
    Based on 1 answer
    Our implementation failed and their sales engineer lied to us about how Iterable works, so this absolutely deserves a zero.
    Anonymous | TrustRadius Reviewer

    In-Person Training

    Autoklose

    Autoklose 9.1
    Based on 1 answer
    Jelena is amazing! Very knowledgable. Great instructor.
    Anonymous | TrustRadius Reviewer

    Iterable

    No score
    No answers yet
    No answers on this topic

    Online Training

    Autoklose

    Autoklose 9.1
    Based on 1 answer
    Jelena is fantastic. She always responds to emails immediately.
    Anonymous | TrustRadius Reviewer

    Iterable

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Autoklose

    Autoklose 9.1
    Based on 2 answers
    It is extremely easy to implement and start using right away
    Dianna Geairn | TrustRadius Reviewer

    Iterable

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Autoklose

    I think that I have already said it, Autoklose has much better support and is really quick to set up and use compared with any of the other systems that I have used over the years.
    Thomas Olesen | TrustRadius Reviewer

    Iterable

    Iterable is right up there with any other brand I have used in my role as a cx service representative and escalations agent. The flow is smooth and easy to use. Everything you need is all labeled clearly and resolution methods are obvious and not much walk through is needed
    Fallon Penrod | TrustRadius Reviewer

    Scalability

    Autoklose

    Autoklose 9.1
    Based on 1 answer
    It's expensive to have a single seat for each salesperson, so the alias feature will be the perfect addition to this product.
    Anonymous | TrustRadius Reviewer

    Iterable

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Autoklose

    • I feel the increased prospect engagement and business opportunities created supported the cost. In my industry 1 customer can support positive ROI.
    • I saw an overall increase in mass emailing effectiveness and we were able to automate majority of our campaigns which increased productivity for marketing & sales.
    Anonymous | TrustRadius Reviewer

    Iterable

    • With the help of Iterable and the partnership, we got our open rates up and in the end raise revenue.
    • Have a good transactional system for emails
    • Have a full automated system for all emails, cut out the manual work to be able to strategize
    Raja Datta | TrustRadius Reviewer

    Screenshots

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