What users are saying about
45 Ratings
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Top Rated
352 Ratings
45 Ratings
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Score 8.1 out of 100

Keap

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Top Rated
352 Ratings
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Score 8.3 out of 100

Feature Set Ratings

    Email & Online Marketing

    Autoklose

    Feature Set Not Supported
    N/A
    6.8

    Keap

    68%
    Keap ranks higher in 9/9 features

    WYSIWYG email editor

    N/A
    0 Ratings
    7.6
    76%
    49 Ratings

    Dynamic content

    N/A
    0 Ratings
    5.8
    58%
    46 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    2.0
    20%
    14 Ratings

    Landing pages

    N/A
    0 Ratings
    7.2
    72%
    118 Ratings

    A/B testing

    N/A
    0 Ratings
    6.0
    60%
    9 Ratings

    Mobile optimization

    N/A
    0 Ratings
    6.9
    69%
    110 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    8.2
    82%
    181 Ratings

    List management

    N/A
    0 Ratings
    8.6
    86%
    132 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    8.6
    86%
    48 Ratings

    Lead Management

    Autoklose

    Feature Set Not Supported
    N/A
    8.0

    Keap

    80%
    Keap ranks higher in 4/4 features

    Lead nurturing

    N/A
    0 Ratings
    8.6
    86%
    130 Ratings

    Lead scoring and grading

    N/A
    0 Ratings
    7.1
    71%
    114 Ratings

    Data quality management

    N/A
    0 Ratings
    7.1
    71%
    116 Ratings

    Automated sales alerts and tasks

    N/A
    0 Ratings
    9.1
    91%
    123 Ratings

    Campaign Management

    Autoklose

    Feature Set Not Supported
    N/A
    7.7

    Keap

    77%
    Keap ranks higher in 2/2 features

    Calendaring

    N/A
    0 Ratings
    8.3
    83%
    77 Ratings

    Event/webinar marketing

    N/A
    0 Ratings
    7.0
    70%
    13 Ratings

    Social Media Marketing

    Autoklose

    Feature Set Not Supported
    N/A
    4.4

    Keap

    44%
    Keap ranks higher in 2/2 features

    Social sharing and campaigns

    N/A
    0 Ratings
    4.9
    49%
    14 Ratings

    Social profile integration

    N/A
    0 Ratings
    4.0
    40%
    14 Ratings

    Reporting & Analytics

    Autoklose

    Feature Set Not Supported
    N/A
    7.3

    Keap

    73%
    Keap ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    6.5
    65%
    54 Ratings

    Standard reports

    N/A
    0 Ratings
    8.0
    80%
    130 Ratings

    Custom reports

    N/A
    0 Ratings
    7.5
    75%
    120 Ratings

    Platform & Infrastructure

    Autoklose

    Feature Set Not Supported
    N/A
    6.3

    Keap

    63%
    Keap ranks higher in 6/6 features

    API

    N/A
    0 Ratings
    8.0
    80%
    111 Ratings

    Role-based workflow & approvals

    N/A
    0 Ratings
    7.5
    75%
    95 Ratings

    Customizability

    N/A
    0 Ratings
    7.3
    73%
    123 Ratings

    Integration with Salesforce.com

    N/A
    0 Ratings
    5.0
    50%
    4 Ratings

    Integration with Microsoft Dynamics CRM

    N/A
    0 Ratings
    5.0
    50%
    5 Ratings

    Integration with SugarCRM

    N/A
    0 Ratings
    5.0
    50%
    4 Ratings

    Attribute Ratings

    • Autoklose is rated higher in 10 areas: Likelihood to Renew, Usability, Support Rating, In-Person Training, Implementation Rating, Configurability, Ease of integration, Product Scalability, Vendor post-sale, Vendor pre-sale
    • Keap is rated higher in 2 areas: Likelihood to Recommend, Online Training
    • Autoklose and Keap are tied in 2 areas: Availability, Performance

    Likelihood to Recommend

    8.1

    Autoklose

    81%
    34 Ratings
    8.3

    Keap

    83%
    193 Ratings

    Likelihood to Renew

    9.1

    Autoklose

    91%
    2 Ratings
    7.5

    Keap

    75%
    38 Ratings

    Usability

    8.7

    Autoklose

    87%
    31 Ratings
    6.0

    Keap

    60%
    22 Ratings

    Availability

    9.1

    Autoklose

    91%
    1 Rating
    9.1

    Keap

    91%
    11 Ratings

    Performance

    9.1

    Autoklose

    91%
    1 Rating
    9.1

    Keap

    91%
    11 Ratings

    Support Rating

    8.5

    Autoklose

    85%
    31 Ratings
    8.3

    Keap

    83%
    29 Ratings

    In-Person Training

    9.1

    Autoklose

    91%
    1 Rating
    8.6

    Keap

    86%
    5 Ratings

    Online Training

    9.1

    Autoklose

    91%
    1 Rating
    9.5

    Keap

    95%
    5 Ratings

    Implementation Rating

    9.1

    Autoklose

    91%
    2 Ratings
    8.0

    Keap

    80%
    16 Ratings

    Configurability

    9.1

    Autoklose

    91%
    1 Rating
    2.0

    Keap

    20%
    1 Rating

    Ease of integration

    9.1

    Autoklose

    91%
    1 Rating
    1.0

    Keap

    10%
    1 Rating

    Product Scalability

    9.1

    Autoklose

    91%
    1 Rating
    8.6

    Keap

    86%
    3 Ratings

    Vendor post-sale

    9.1

    Autoklose

    91%
    1 Rating
    6.0

    Keap

    60%
    1 Rating

    Vendor pre-sale

    9.1

    Autoklose

    91%
    1 Rating
    1.0

    Keap

    10%
    1 Rating

    Likelihood to Recommend

    VanillaSoft

    If someone only runs a campaign using email and telephone communication, Autoklose is perfect, and I highly recommend it. If someone uses a more diverse set of tools and wants a more complex type of sequence, Autoklose does not allow their users to program communication tools that some other tools and software allow.
    Read full review

    Keap (formerly Infusionsoft)

    Keap is a solid CRM with everything needed for a business, but what it makes a bit lagging is it's not easy to use. Need to be trained before using it, but there are a lot of resources/training materials available to train ourselves. Overall, it is highly recommended with multiple features in it.
    Read full review

    Pros

    VanillaSoft

    • It is helping in editing, managing, and send[ing] out large marketing campaigns.
    • It is easy to handle multiple emails in appropriate sequence.
    • Our company [has been] using this for a very long time. It is one of the perfect email solutions we found for our organization.
    • I have been very much impressed by their support staff.
    Read full review

    Keap (formerly Infusionsoft)

    • Pricing: Keap Max Classic (formerly Infusionsoft) is affordable for nonprofits and small businesses and includes all the automation features we need!
    • Customer Support: Our onboarding and success coaches have been so helpful, taking into account some unique processes we have and finding solutions.
    • Updates: Keap is constantly providing more and better solutions!
    Read full review

    Cons

    VanillaSoft

    • AutoKlose uses your own email, (e.g. Microsoft Outlook), so it runs the risk of exceeding the Microsoft Message Rate Limit, which can be problematic for your Outlook account.
    • Additional throttling limits for the SMTP Authentication protocol are:
    • 30 messages per minute
    • Recipient rate limit of 10,000 recipients per day.
    • Exceeding these limits will cause the following issues:
    • Exceeding the per minute limit causes email delivery delays, any excess in message submission will be throttled and successively carried over to the following minutes.
    • Exceeding the per day limit causes the following error message:
    • 554 5.2.0 STOREDRV.Submission.Exception:SubmissionQuotaExceededException.
    Read full review

    Keap (formerly Infusionsoft)

    • More articles and videos on how to use the various functions of Keap
    • Having representatives designated to certain regions or companies for a point of contact when help is needed
    • More options when building the emails. While the click and drop options can be a plus, they can also be negative because you are limited to image and text sizing and positions
    Read full review

    Pricing Details

    Autoklose

    Starting Price

    Editions & Modules

    Autoklose editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Keap

      Starting Price

      $129 per month

      Editions & Modules

      Keap editions and modules pricing
      EditionModules
      Pro$129.001
      Max$199.002

      Footnotes

      1. per month
      2. per month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      All plans awith 1 user and 500 contacts. The price is $30.00 for each additional user.

      Get Pricing

      Likelihood to Renew

      VanillaSoft

      We love it and it works
      Read full review

      Keap (formerly Infusionsoft)

      We have invested a lot into Infusionsoft and are using it to automate our processes and marketing. Changing CRMs would have a HUGE cost for us and based on our evaluations, the grass isn't greener elsewhere. Infusiosoft fits most of our needs and is slowly getting better each year. Their support is great and we will continue to use them until something much better comes around or our company outgrows a small business CRM.
      Read full review

      Usability

      VanillaSoft

      Whether it's setting up integrations, creating email campaigns, managing conversations with prospects, Autoklose is a well-designed tool that provides clarity along the way for users to find their bearings, and understand what to do. The help documentation is excellent, the support is great, but the tool is built in a way that simply makes sense when you're using it.
      Read full review

      Keap (formerly Infusionsoft)

      You do need to spend some time on-boarding and implementing the software in order to have full functionality. We were lucky - we had colleagues at the university with experience with Keap and then hired an intern familiar with the software to get us set up and ready to use it. We've had some functionality issues with it along the way and that has frustrated myself and the other uses in our department.
      Read full review

      Reliability and Availability

      VanillaSoft

      We have really had no issues.
      Read full review

      Keap (formerly Infusionsoft)

      There have been few outages since we became a customer, and when they have technical issues they are typically resolved rapidly.
      Read full review

      Performance

      VanillaSoft

      Always loads fast.
      Read full review

      Keap (formerly Infusionsoft)

      OMG, it's all in one and that compromises everything, fundamentally. If you want a race car, invest in a race car. If you want a dune buggy, get that. If you want a boat that floats, go for it.
      Read full review

      Support Rating

      VanillaSoft

      Our Autoklose rep is amazing! Jelena has always gotten back to us within 24 hours, despite living on a different continent. She is completely proficient with the tool and is usually able to answer our questions with a brief email or short virtual meeting.
      Read full review

      Keap (formerly Infusionsoft)

      Generally, very responsive support for even our more complicated issues. We do have some open issues that we need resolutions on and that I understand are complicated and will take longer to resolve but the open issues are significantly impacting to our business.
      Read full review

      In-Person Training

      VanillaSoft

      Jelena is amazing! Very knowledgable. Great instructor.
      Read full review

      Keap (formerly Infusionsoft)

      This training is taught often to the lowest common denominator so as to help as many customers of theirs as possible. We do the training and coaching and implementations for our clients. But clients who I know who have been to their training get trained well. The gap that can exist lies in you doing your part and really investing in using and building out the application. The training and education is only as good as your willingness to apply it.
      Read full review

      Online Training

      VanillaSoft

      Jelena is fantastic. She always responds to emails immediately.
      Read full review

      Keap (formerly Infusionsoft)

      The online training is excellent (now). When we first signed on it was almost non-existent. They have online videos and hold webinars for almost every area of the software.
      Read full review

      Implementation Rating

      VanillaSoft

      It is extremely easy to implement and start using right away
      Read full review

      Keap (formerly Infusionsoft)

      Don't let the fear of implementing a new software solution keep you from unleashing the power of automation that Infusionsoft provides. With the right implementation partner, the process can not only be smooth and painless, it can actually help you get a better understanding for how your current communication process can be improved upon.
      Read full review

      Alternatives Considered

      VanillaSoft

      I think that I have already said it, Autoklose has much better support and is really quick to set up and use compared with any of the other systems that I have used over the years.
      Read full review

      Keap (formerly Infusionsoft)

      Keap, compared to Mailchimp, AWeber, and SendFox, is a complete solution. The latter 3 are primarily for email and don't have the same flexibility by themselves for a campaign or email automation. Keap, compared to Typeform, is similar, but Typeform does form building better. There are more options for customization in Typeform.
      Read full review

      Scalability

      VanillaSoft

      It's expensive to have a single seat for each salesperson, so the alias feature will be the perfect addition to this product.
      Read full review

      Keap (formerly Infusionsoft)

      You get a lot of features included, but you don't need to use them all at once to start seeing an effect. When you are ready to use them, they are there. It also scales without costing too much money.
      Read full review

      Return on Investment

      VanillaSoft

      • I feel the increased prospect engagement and business opportunities created supported the cost. In my industry 1 customer can support positive ROI.
      • I saw an overall increase in mass emailing effectiveness and we were able to automate majority of our campaigns which increased productivity for marketing & sales.
      Read full review

      Keap (formerly Infusionsoft)

      • I recently created a FB ads funnel with Keap that brought a 2.29 ROI. That's right - with some simple automation, I was able to more than double my money. #happyentrepreneur
      • Keap's automation has made my business SUSTAINABLE. So if I'm on vacation, or out sick, or just busy with a new project, Keap insures that I'm staying on top of everything.
      • Keap has allowed me to sell and deliver programs priced from 99 cents to $10k, fill 100+ person events, launch books, fill a retreat in Belize, deliver a podcast, create a thriving membership site and generate enough profit that I don't have to do anything else to support myself and my family.
      Read full review

      Screenshots

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